Im Rohr 424F, 3822 Lauterbrunnen, Switzerland
#15 of 49 hotels in Lauterbrunnen
Guests' ChoiceBased on 989 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.6
Staff
9.8
Value for money
8.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Stewart
AustraliaLocation jaw dropping view from our balcony Friendly staff Clean Homely Great breakfast Tea and coffee available all times
Stayed in April 2024
Reviewed: April 29, 2024
Andrei
SpainUnbelievable place, dramatic view! Hotel was very clean. Despite the weather, it was warm in the room. Special thanks to Adam for the hospitable reception! We will definitely come back!
Stayed in April 2024
Reviewed: April 28, 2024
Philipp
SwitzerlandThe facility is a bit old - although working well. The shower door had a gap and couldnt be closed properly that made the water leaking.
The location is wonderful only 10 minutes from lauterbrunnen station. Very close to the major attractions. Breakfast was exceptional and with a awesome view to the Jungfau mountain and the Staubbachfalls. Also the staff was very helpful and friendly.
Stayed in April 2024
Reviewed: April 28, 2024
William
United States of AmericaThere’s nothing we didn’t like.
This hotel is very guest friendly. The breakfast was buffet style and excellent. There was a wide range of food choices and the view of Staubbach Falls, Jungfrau, Monk and Eiger while eating at your table was splendid. They also had a “picnic” room with microwaves, dishes and cutlery. This allowed you to “heat and eat” your own food. The staff was professional, always available and ready to assist. The rooms were very clean, spacious and the water pressure in the shower was great. If your room doesn’t have a balcony, no worries. There are public balconies on every floor. I can’t say enough good things about this hotel.
Stayed in April 2024
Reviewed: April 28, 2024
Thebeloved60
Saudi ArabiaNothing
The most amazing place with excellent view to lauterbrunen Staubbach waterfall Whether it is cloudy with snow all over the area Over expected welcoming and greating from receptionist Maria and Adam both were very kind Another Maria who offers delicious breakfast with excellent hospitality and sharing our stay and journey in discussion to be sure everything is fine It is highly recommended
Stayed in April 2024
Reviewed: April 22, 2024
Harold
United States of AmericaI’ve traveled various places around the world since the 1970’s and never encountered a more helpful and cheerful manager as Adam. He provided detailed maps and advice before we arrived. When we reached the lodge it was as if we were meeting a friend. The two Maria’s and Nathalie also were very friendly and helpful. The room was well positioned to access restaurants, shopping, public transportation and to admire the waterfall from our balcony. Rooms were comfortable and a lovely hot breakfast was included. It was such a wonderful stay!!
Stayed in April 2024
Reviewed: January 4, 2024
Jessica
United States of AmericaThe staff at the hotel went above and beyond, best service I've ever received in a hotel.
Stayed in October 2023
Reviewed: December 7, 2023
Cheslie
United States of AmericaUnbeatable View. Stunning Location. Great customer service.
Stayed in November 2023
Reviewed: November 26, 2023
Kahleb
United States of AmericaN/A
The hotel was great! the staff was phenomenal, truly friendly and accommodating and willing to help out with anything we needed. the rooms were small, clean, cozy, and had an outstanding view. The breakfast was great, high quality food, if a bit limited in selection, again with an outstanding view. The location was second to none, right in the middle of town and across the street from the beginning of the valley trail, and for a third time for emphasis the view was OUTSTANDING.
Stayed in October 2023
Reviewed: November 26, 2023
Marcin
PolandDid not find bed comfortable, bathroom and the shared picnic room could use a renovation
View, location, breakfast, super friendly and helpful staff, free tea and coffee, FREE parking
Stayed in October 2023
Reviewed: November 19, 2023
Ana
Australianil
Our room/balcony has the complete view of Staubbach falls. Linens/sheets are spotless clean. Staff and location are excellent. Breakfast dining area is also perfect with the view of the falls.
Stayed in October 2023
Reviewed: November 17, 2023
Tiffany
United States of AmericaI don’t know if I would stay here in the summertime because of lack of air conditioning.
Loved the costumer service. The view from the room was beautiful.
Stayed in October 2023
Reviewed: November 17, 2023
Ganavi
IndiaA long walk from the train station
Nice hotel. Good breakfast
Stayed in October 2023
Reviewed: November 17, 2023
James
MalaysiaThe hotel WiFi was very slow and unreliable.
Hotel Staubbach was amazing! The staff was friendly and the facilities were super comfortable! I like that the place had a very intimate feel to it, making you feel like home. It is a little far from the train station (8 mins walk, especially compared to the other hotels) but I find that to be the good part as that is how you get the better views.
Stayed in November 2023
Reviewed: November 14, 2023
Deepa
Netherlandsnot applicable
I wanted to express my sincere gratitude for the truly amazing stay I recently experienced at Hotel Staubbach. From the moment I arrived, every aspect of my stay exceeded my expectations, making it a truly memorable experience. Breakfast: The breakfast at Hotel Staubbach deserves special mention. It was not just a meal but a culinary delight that set the tone for each day of my stay. The variety and quality of the spread were exceptional, catering to diverse tastes and preferences. . I particularly enjoyed the local specialties, which added a unique and authentic touch to my mornings. The warm and attentive service by the breakfast staff further enhanced the overall dining experience, making each morning a delightful start to my day. View: The view from my room was nothing short of breathtaking. Waking up to the sight of the Staubbach Falls cascading down the cliff was a surreal experience. The panoramic views of the surrounding mountains and lush landscapes added to the charm of the location. The strategic positioning of the hotel allows guests to appreciate the beauty of the Swiss Alps in all their glory. I found myself spending countless moments simply gazing out of my window, soaking in the tranquility and natural beauty that surrounded me. The thoughtful design of the rooms to maximize these views deserves commendation. Room: The room itself was a haven of comfort and style. The bed was exceptionally comfortable, ensuring a restful night's sleep after a day of exploring the stunning surroundings. The modern amenities and thoughtful touches, and quality toiletries, added to the overall sense of indulgence. The cleanliness and maintenance of the room were impeccable. My stay at Hotel Staubbach surpassed all expectations. The combination of delectable breakfasts, awe-inspiring views, and well-appointed rooms made it a truly exceptional experience. I would like to extend my heartfelt thanks to the entire staff for their warm hospitality.
Stayed in November 2023
Reviewed: November 12, 2023
Jie
ChinaThe bathroom curtain is a bit not enough for shower, better to install glass to prevent water from getting the ground wet.
Everything perfect for us. The location is unique,quite. The small autonomous kitchen let us able to boil water and prepare food.
Stayed in October 2023
Reviewed: November 11, 2023
Dafne
ChileEveryrhing was fine.
Wonderful
Stayed in November 2023
Reviewed: November 10, 2023
Marta
SwitzerlandLocation and contact with the workers
Stayed in October 2023
Reviewed: November 9, 2023
Stacey
United States of AmericaThe staff at Hotel Staubach were wonderful. From the moment we walked through the front door, we felt welcomed. They were very helpful with recommendations for restaurants, must-see villages, and tours. The rooms were all very clean and had beautiful views of the mountains and Lauterbrunnen. One day after I left, I received an email stating that I had forgotten my medication in the nightstand. They were kind enough to ship it back to America, at no charge, which went above and beyond all of my expectations. I cannot thank them enough.
Stayed in October 2023
Reviewed: November 8, 2023
Alessandro
ItalyBreakfast buffet could have been larger
Old traditional style
Stayed in October 2023
Reviewed: November 7, 2023
Bala
United States of Americawe wish we had a better view of the room
comfortable room, friendly staff
Stayed in November 2023
Reviewed: November 6, 2023
綺萍
TaiwanNo.
The reception person Adam is super excellent. He gave us much useful info. We really enjoyed staying here. If I come back again, I will certainly stay in this hotel again.
Stayed in November 2023
Reviewed: November 3, 2023
Mary
United States of AmericaWe’ll located. Very helpful staff. Older, but well-maintained building and accommodations. Plenty of room in the common areas to eat and drink and relax.
Stayed in October 2023
Reviewed: November 1, 2023
Shelley
United States of AmericaNo complaints.
Staff was exceptionally accommodating and really made our stay. (Thank you breakfast lady for the chocolate advice!) It's the little things that matter and they do those very well here. Be back again.
Stayed in October 2023
Strausberg, Germany
Recife, Brazil
Amman, Jordan
Salies-du-Salat, France
Baia Mare, Romania
Glücksburg, Germany
Krk, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content