Veryyyy small rooom like the bathroom was soo minimum the shower door open only half because it was hitting into the toilet…

Amaaaazing staff, best schnitzel I ever had, great food, loved the concept, great atmosphere.

Stayed in March 2024

Gym were to small

The welcome Ruinart rose it was delightful Breakfast was delicious Silvana and Torben was especially helpful and friendly

Stayed in March 2024

Nothing- we had a superb time.

Location and style as well as friendly staff

Stayed in February 2024

No shower in room, only bath tub.

Location was convenient, in centre of town. The outdoor pool was lovely and hot with bubbles, huge indoor pool too. Lift access between floors, friendly staff and complementary taxi services to/from train station.

Stayed in February 2024

Quality in every detail combined with a personal touch. I have had a fantastic time while staying in The Omnia hotel - already think about returning !

Stayed in February 2024

We truly loved our stay at the Omnia, hotel is located in a great area, staff is incredibly helpful and a breakfast like that we could eat every day! We will definitely be coming back.

Stayed in January 2024

The facility.

Nina is so kind and professional! She took care of us carefully and made us feel like home.

Stayed in January 2024

Everything was absolutely amazing from the personal service to how the hotel staff greeted as every morning, and was always there for our every need

Stayed in December 2023

the beds were too squishy and very uncomfortable. Would be great if we can have a choice of rooms with firmer spring beds.

the service and resort building

Stayed in December 2023

Nothing - our stay was amazing!

We visited in November this year. The suite we stayed in had an amazing view of the Matterhorn (possibly one of the best photos we have taken of the Matternhorn!) The Omnia is conveniently located within Zermatt, and the food at the restaurant was absolutely amazing - in particular, the Schnitzel and the Raclette. Needless to say, the service was impeccable. Will definitely be back when we go back to Zermatt!

Stayed in November 2023

Absolutely amazing. Everything was just perfect from the way the staff treated us to the facilities. The hospitality is beyond amazing.

Stayed in December 2023

From the moment we booked the omnia for our honeymoon stay through the day, we checked out and even after has made an everlasting impression on us. We can’t recommend the omnia more for your vacation stay in Switzerland. The stash was excellent and always checking in on us to make sure we’re as comfortable as possible. The hotel is absolutely gorgeous and rests on top of the most insane view of all of zermatt. Their modern style was some thing out of celebrity magazines with their incredible Jacuzzi overlooking all of Zermatt, to their massages performed by amazing staff, to the welcoming gift from their whiskey left in our rooms, to the little chocolates that they put in our rooms every single night upon tear down for bed… Everything was magnificent Upon booking the omnia for a honeymoon, we already knew from the reviews that this place would be an extraordinary place to experience. The reviews aren’t mistaken, and are well-deserved. Coming from California out of the country to Switzerland they made this whole experience a pleasant one to say the least. Checking in with us through emails along the way to make sure we had everything we needed to be comfortable for our 10 day trip. They give us all the knowledge And support. The customer service is outstanding, and nothing we’ve ever experienced before. Truly, if you want a once in a lifetime experience with excellent customer service, amazing breakfast and dinners choose the omnia for your next stay. I never even rate salads because they’re just a salad… But the omnia made the best Caesar salad I have ever had in my entire life. Not to mention their wine is something I’ve been searching online for for the last week to bring back home to the states. Thankfully I found something similar in the local grocery stores there that I packed in my checked bag on my way home.

Stayed in December 2023

Nothing

Everything

Stayed in November 2023

The room was spacious and with a marvellous view of the Matterhorn. The staff are friendly and helpful. Everything was fantastic. We really enjoyed our stay.

Stayed in November 2023

Nothing

The location was amazing as were the facilities. The staff was EXCEPTIONAL! The food was amazing!

Stayed in November 2023

Location, setting ambience stuff.

Stayed in October 2023

The property is beautiful, staff is outstanding, food is out of this world. Would love to visit sgain

Stayed in September 2023

The ambiance, the service, the personalized treatment.

Stayed in September 2023

The rooms were too warm and the shower was very small

The staff was very friendly and helpful. The restaurant was really good. A nice spa with view on the mountains

Stayed in September 2023

Breakfast is small, but very high quality and tasty, that after it satiated. Good transportation for guests from the parking lot, to the hotel itself, all convenient and quick, no stress.

Stayed in August 2023

Everything - it’s faultless. The staff are incredibly helpful & friendly. It’s everything a hotel should be.

Stayed in August 2023

the bathroom is small. Access to shower box was uncomfortable.

Very friendly staff. They made sure our needs were taken care of. Loved, Aesop toiletries. Great location.

Stayed in July 2023

There was nothing I did not like.

This was THE BEST experience I have ever had at a hotel, hands down. From the booking I made quickly after which I was greeted virtually by a team that asked if I had any questions, helped book transport from the train station and made me a dinner reservation, to the exceptionally warm welcomes of the individual who picked me up at the train station, brought up my bag, to the host who welcomed me as the elevator doors opened and greeted me by name quickly offering me a glass of champagne and a seat on the sundeck. I then had a tour of the hotel amenities and was shown a tour of my hotel room. I was able to enjoy the luxurious space, incredible mountain views, proximity to the main street and delight in the beauty of the room. I had the fortunate opportunity to attend dinner at the Omnia where every individual working made sure every need of mine was met from ensuring my glasses were filled and food recommendations provided. The breakfast was perfect. I could go on and on and on. The ENTIRE experience of my stay was a dream and I will forever remember my stay at the Omnia as the best hotel experience I have had.

Stayed in July 2023

really nothing but the bathroom was a bit too small for a 5 -star hotel

the hotel design, professional staffs, attentive services, the spa facilities, outdoor jacuzzi, warm water swimming pool and breakfast

Stayed in April 2023