Avenida Kennedy, 4570, Vitacura, 7630454 Santiago, Chile
#75 of 206 hotels in Santiago
Guests' ChoiceBased on 73 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 25, 2024
Carlos
JamaicaBreakfast was served promptly with enough options included in the package, meals were all prepared well and in good portions.
Stayed in April 2024
Reviewed: April 18, 2024
Pedro
PeruThey didn’t have ironer.
Location
Stayed in April 2024
Reviewed: April 1, 2024
Rafael
United States of AmericaIn need of serious renovation. Rooms and bathrooms straight from the eighties...
Good location location. Clean
Stayed in March 2024
Reviewed: March 30, 2024
Marina
United States of AmericaGreat central location near the mall and the Alonzo Cordoba area, the service of all staff was beyond professional, great city view.
Stayed in March 2024
Reviewed: March 12, 2024
Jane
AustraliaThe property was in a great location. Walking distance to a huge shopping centre and parks.
Stayed in March 2024
Reviewed: January 2, 2024
Luis
UruguaySpeed of service.
Everything was all-around great.
Stayed in January 2024
Reviewed: November 29, 2023
Dale
United States of AmericaThis is an older hotel that won't compare to the Mandarin (where we stayed the following night as provided by Hurtigruten prior to our cruise). But it was half the price which was more important to us.
Breakfast was very complete.
Stayed in November 2023
Reviewed: October 24, 2023
Ismael
BrazilComfortable room Excellent restaurant and services
Stayed in October 2023
Reviewed: September 1, 2023
Mohammed
Trinidad and TobagoThe WiFi was dropping a bit and all the TV channels was in Spanish . I’m from the Caribbean and to use the Netflix was of no use to me.
It was quite comfortable
Stayed in August 2023
Reviewed: August 4, 2023
Giovanni
ChileExcelente Hotel
Stayed in August 2023
Reviewed: July 19, 2023
Jose
ChileNada que decir.
Desayuno Barra Dormitorios TV
Stayed in July 2023
Reviewed: June 25, 2023
Fernando
ChileBeing by Kennedy avenue some noise is unavoidable but double windows mitigate most of it
Room was great, staff very helpful for anything we requested and all was quiet and clean to relax and enjoy the stay. Awesome place
Stayed in June 2023
Reviewed: April 24, 2023
Jimena
Chilethere were a couple of hairs in the bathroom floor
comfortable beds, large bathroom and nice breakfast
Stayed in April 2023
Reviewed: April 19, 2023
Kate
United KingdomThe hotel interior and the furniture in the room is a bit outdated. Breakfast is very basic - I'd appreciate more hot meal and fruit options.
Excellent location, spacious room, comfortable bed, very supportive staff
Stayed in March 2023
Reviewed: March 13, 2023
Graham
AustraliaThe staff amazing ,nothing was a problem, above and beyond in their approach
Stayed in February 2023
Reviewed: February 27, 2023
Graham
AustraliaThe welcome feeling you had a soon as you walked thru the front glass doors was very warm and professional and that was the first person we met and the rest of the staff all had the same pleasing manner
Stayed in February 2023
Reviewed: February 25, 2023
Frank
PolandRestaurant / Bar service needs to be improved . Breakfast a bit more freshness .Small selection of wines for a wine country !
Used to be a 5* standard , spacious rooms.clean !Wifi good ! Reception staff helpful .Excellent massage !! Pool2x ,Gym , safe location .you
Stayed in February 2023
Reviewed: December 18, 2022
Bruce
AustraliaWe stayed at this hotel on three separate occasions on our trip. Every staff member we dealt with was excellent.
Stayed in December 2022
Reviewed: November 1, 2022
Oscar
Chilecomfortable clean
Stayed in October 2022
Reviewed: September 22, 2022
Ozijime
AustraliaNothing, everything was great!
It's my fourth time staying at the Kennedy and it's always a good experience staying here . Great location, big clean room , extremely helpful staff and a fantastic price for the 10 days that I spent in Santiago . Highly recommend .
Stayed in July 2022
Reviewed: August 29, 2022
Cecilia
ArgentinaA LITTLE BIT OLD THE STYLE AND DECORATION
Stayed in August 2022
Reviewed: August 23, 2022
Koce
BulgariaEverywhere the check in is at 12:00 hrs but they wanted $40 usd for early check in so we no need to wait till 15:00 hrs thats very stupid from the stuff of Hotel Kennedy…
Stayed in August 2022
Reviewed: August 20, 2022
Renata
BrazilThe night staff and specially Patricio was absolutely wonderful!!! I arrived late in the night and they were extremely kind. It's my 3rd time in this hotel and I'm definitely returning again.
Stayed in August 2022
Reviewed: July 24, 2022
Mary
United States of Americaclean space, friendly staff and incredibly helpful!
Stayed in July 2022
Showing 1 - 25
Ronda, Spain
Scottsdale, USA
Rome, Italy
Venice, Italy
Garbagnate Milanese, Italy
Sebedražie, Slovakia
Chiusa, Italy
Blackpool, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content