The la k of English speakers, we couldn’t book any trips with the hotel because only Russian and Chinese speakers. The breakfast was too crowded and we had lack of food and we had to wait long to get more

The villa was very good and beautiful

Stayed in April 2024

The Two-Bedroom Villa with Private Pool is somewhat misleading as it was two bedrooms in a 4-bedroom villa.

Location is great, environment is fantastic, nice and quiet. The onsite restaurant is top notch. Breakfast is tasty and has a great selection. Rooms are spacious and clean. Staff are very knowledgeable and helpful

Stayed in March 2024

Breakfast is not hot enough. If it can be much warm, that will be prefect.

Stayed in September 2023

It took me an hour to check-in.

I liked the beautiful territory of the hotel, clean rooms, a decent breakfast. The efficient service of the staff, they tried hard to accommodate me after not being satisfied with the first room option. The second room was better, though it wasn't a villa, it was with no odour and pretty quiet, nice view from the balcony.

Stayed in December 2022

Our pool was not very clean. Average breakfast. Bathroom stinks very badly, with many black insects crawling out of pipes every night. We had to put a towel on the floor under the door to stop those insects from crawling into the room.

Very green hotel, like a tropical park. If want to save some money during long-time stay --- can chose this hotel. But it is ok for those, who do not stay in room all the time. Better to spend all the time on the beach or travel around, and only come back for rest.

Stayed in July 2022

Breakfast can be hectic, crowded and not very well organized, staff tries their best but the facilities aren’t big enough for the amount of customers.

Beautiful surrounds, peaceful, lovely garden, nice pool and very well located, not on the beach but 5 minutes walk from the beach.

Stayed in July 2022

Beach was OK but quite stale, had all you need but nothing special. Much better beaches on island.

Best place I have stayed in China. Great facilities, really friendly staff, very close to beach, 5 min walk. really comfortable and easy to get around. Only downside is a beach front dominated by large hotel resorts, so beach has limited offerings, there are ,shopping areas but they lack character. Would definately stay at hotel again but get a,taxi to another beach..

Stayed in December 2021

I didn’t have the warmest reception at the desk when I first checked in. The first woman who served me didn’t greet me and was almost bordering on rude. She actually walked away from me and someone else stepped in to serve me. Not sure about the reason for this. Everyone else on the staff was exceptionally nice, from the other receptionists to the grounds people and the bellboys.

Absolutely gorgeous grounds … tropical and lush with a gorgeous infinity pool overlooking a natural river - felt like I was back in Bali! Comfortable bed and large bathroom with tub. Shuttle service to the beach, but not really needed as it’s right across the street using a shortcut through another hotel property.

Stayed in December 2021

very private, nice villa and private pool very friendly staff

Stayed in January 2022

No bathtub.

Spacious and comfortable beds and rooms. Close to beach and food courts.

Stayed in January 2022

Expensive shop, poor wifi and cramped restaurants

Room and pool

Stayed in July 2021

1all good...limited english but all great. Russel a porter was excellent.

all

Stayed in July 2021

The facilities are nice, but a little dated. I've stayed in 8 resorts in Sanya in the last year and this was one I was really wanting to visit and never did previously. All the reviews were very high so I had equally high hopes. The location isn't great if you're hoping to be directly on the beach. You'll need to walk about 600 meters down the road to the public beach. Although I like Yalong Bay the best of the bays, this portion, because it's public is a bit dirty. You'll need to rent an umbrella for 100 RMB. Each villa has a private pool with no real shade. It's probably nice if you're with a group and renting an entire villa, but if alone it diminishes the feel of being in a resort with nice views and being around other travelers to converse. The rooms are big enough, but they are slightly dated, and somewhat dirty in the bathroom. By dirty I mean needing repairs in the masonry. I was expecting more options at breakfast since the reviews were so high. I only stayed one night, but it would be nice if they offered activities on the small lake such as canoeing. The shared pool at the main lobby area was small and didn't seem like it was used much.

The resort itself feels like it could be a community where people reside full time. Each villa has 4 bottom rooms and 1 on the top floor. Each villa has a private pool. I like the privacy aspect if with a group. The lake is scenic and the location to restaurants makes it ideal for getting out and experiencing the surrounding area. The breakfast was good.

Stayed in June 2021

Good choice for family stay.

Stayed in March 2024

Staff: completely unorganised, no English skills. Food other than CN food is a challenge!

Nice villa concept, especially the ones with private garden/pool

Stayed in January 2024

their focus is on a very specific demographic. If you do not fall within that specific demographic, it is not a five-star hotel. It’s more of an over priced situation. The area is located in is also not ideal for people outside their target demographic. Their target demographic is mainland Chinese people.

it was pretty, and it was clean

Stayed in January 2023

We don’t have any complaints.

The villa is quiet and not busy like many other resorts in the area. The stay is very close to the beach. The staff is attentive and responsive. The rooms and villas are very clean. We appreciated that they gave different varieties of food during breakfast. The bed in the villa was incredibly comfortable.

Stayed in July 2022

didn’t have much food choices

quite, great location, helpful staff, and pool outside your room great breakfast buffet

Stayed in January 2022

Lovely rooms and great location with a small mall just round the corner. There was also a free bottle.of wine in the room and I ordered room service a couple of times, the food was pretty decent! The staff were vey friendly and helpful, although not many spoke English.

Stayed in October 2021

Nothing to complain about , our experience was great

We liked our stay ! Location is great , beach is close , have swimming pool towels , clean bath tube and clean room , good swimming pool , so we could chill in the evening there before sleep. We didn’t book breakfast from hotel but were ordering our owns :) cars always there to pick you up and bring you any place of villas you need, overall experience very great ! We enjoy our stay , maybe go back next year for more days

Stayed in September 2021

The breakfast canteen had the flair and noise level of a train station. There were luckily few outdoor tables, but far away from buffet. The main restaurant (the only one open for lunch or dinner) had bad acoustics as well. The pool needs a renewal. Due to cracks in the tiles it was partly not usable. If you stay in one of the regular hotel rooms (not in a villa) outdoor areas are very small and in fact limited to the pool terrace and a fish pond around the lobby.

Fair sized balcony, large shower, pool water was very clean. 5 minutes walking to the beach - if you want to call this an advantage.

Stayed in July 2021

The room was just okay for the price. Don't go to breakfast from 9 to 10 otherwise you will probably have to share a table and maybe fight for a seat. We never did find the spa- there is a Chinese medicine centre somewhere, perhaps that is what is referred to. The "bar" has alcohol but I was told that only bottled beer was available when I asked for the cocktail menu.

If you like fruit, salad or dried Chinese food, you will enjoy the breakfast. The pool is really quite nice and not busy. Staff tried to help us, despite our limited Chinese skills.

Stayed in July 2021

Horrible communication. Across two months of having booked early with this hotel, and after being unable to call, I messaged them more than a dozen times after asking a question about a meeting I needed to have while there and only received one response in which they hadn't even properly read the question or made any attempt to answer it. I hate to mark a place down so severely because of that, but their hotel reception was filled with staff, there's no way responding to booking queries is too much to ask, so if you have any special requests you need met, I'd call and try to confirm it before booking, or look elsewhere. Breakfast gets slammed and there's a heck of a lot of staff standing around waiting to be asked to clear tables for people to find a place to sit. Also, no decent coffee. A place charging this much could invest in machine I think.

It's very beautiful. The villa was lovely and clean and calling the car to get a ride to reception and breakfast or the main entrance was easy and a nice (but necessary) service to offer. We did enjoy our stay, and the food at breakfast was delicious and one of the largest varieties we've ever seen. Could use more English around the resort, on menus and that kind of thing, but this is pretty par for the course in Sanya.

Stayed in May 2021

There are no comments available for this review

Stayed in January 2024