118 Ruijin 2nd Road, Huangpu, 200020 Shanghai, China
#67 of 341 hotels in Shanghai
Guests' ChoiceBased on 46 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.6
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: September 20, 2024
Paul
United Kingdombeautiful buildings and garden in the old part of Shanghai.
Stayed in September 2024
Reviewed: July 30, 2024
Alessandro
United States of AmericaEnglish proficiency of staff was modest. Concierge service was virtually nonexistent. This is absurd for a nominally 5-star hotel
Excellent breakfast and location.
Stayed in July 2024
Reviewed: July 26, 2024
Alastair
United KingdomAwesome location in French concession
Stayed in July 2024
Reviewed: July 15, 2024
Paolo
SingaporeLocation
Stayed in July 2024
Reviewed: June 14, 2024
Yook
BelgiumToo dark in the garden at night.
The cleanliness, the wonderful breakfast and the friendliness of the staff.
Stayed in May 2024
Reviewed: June 7, 2024
Kaina
SingaporeNo children stool for regular room types.
Amenities are of good quality. Stay was comfortable.
Stayed in May 2024
Reviewed: April 25, 2024
Fadi
United Arab EmiratesSpa and gym facility old
Location and atmosphere
Stayed in April 2024
Reviewed: April 4, 2024
Maria
SwedenBeautiful oasis in Shanghai. Staff and facilities were excellent!
Stayed in March 2024
Reviewed: April 1, 2024
Frederik
BelgiumBar tender needs to learn a bit more about making cocktails
Beautiful building , classic French concession style , great staff , good breakfast and comfortable rooms
Stayed in April 2024
Reviewed: November 21, 2023
Tsun
Hong KongThe quality of food at the Cafe needs improvement, especially the asian dishes.
The breakfast was good. My wife and I particularly enjoyed walking around the garden after dinner
Stayed in November 2023
Reviewed: November 13, 2023
Professor
United KingdomComfortable large suite well equipped and great facilities including executive lounge beautiful hotel gardens , great location and superb helpful and friendly staff
Stayed in October 2023
Reviewed: October 12, 2023
David
United States of AmericaGreat buffet, location is terrific, hotel staff is very friendly and accomadating
Stayed in October 2023
Reviewed: July 4, 2023
Lynnqt21
SingaporeSome staff seem young and inexperienced. Not a big problem, just hope the hotel provides enough training so they can get better.
Location is fantastic, really nice environment super relaxing.
Stayed in June 2023
Reviewed: June 29, 2023
Alyse
Macaunothing.
Staffs were super friendly, thoughtful, and helpful! Our room had a balcony with a gorgeous garden view. Super elegant and classy hotel, definitely will book again next time when I visit shanghai.
Stayed in June 2023
Reviewed: March 18, 2023
Yimei
Chinaroom little bit of dry
Stayed in March 2023
Reviewed: January 2, 2022
Jun
Solomon Islandsthe bed is too soft I had a back pain in the morning
very relaxing atmosphere. A seluded garden with historical architecture. professional and friendly staff.
Stayed in January 2022
Reviewed: December 28, 2021
Axel
Francebreakfast not as good as we could have expected.
the location is great.
Stayed in December 2021
Reviewed: May 3, 2024
Lia
United KingdomThe service overall was not good. I was upgraded to a different building, but then I was unable to use any of the facilities in the building. I needed to go to another building just to have a coffee, even though they had no one in their club. It was impossible to order room service because you needed a Chinese app. The internet was mostly not working. I could not do my check-out because the gent at the reception didn't speak English. I stayed at the Intercontinental as I thought it was geared up for international guests... but it was not! I was there to work, and the very least would be that the facilities work
The building and garden are nice, and some of the staff were trying to be helpful. The lady that cleaned my room had a great eye for detail; she was great.
Stayed in April 2024
Reviewed: August 21, 2023
Willy
GermanyReception personal and concierge need to learn to be more friendly and helpful towards customers. Their indifferent behavior was real crap
Stayed in August 2023
Reviewed: July 10, 2023
Robert
Belgiumthe service were a bit cold and nothing is free even mini bar, the equiment have some problems not really five star hotel standard
amazing surroundings , big space, old shanghai style
Stayed in July 2023
Reviewed: January 4, 2022
Chris
United KingdomBuildings require walks for meals. Hotel staff not attentive to this even though there is a buggy service.
Gardens
Stayed in January 2022
Reviewed: December 6, 2023
Anonymous
AustraliaA little tired.
Beautiful grounds and a gym (but in another area) breakfast is huge!
Stayed in November 2023
Reviewed: September 7, 2024
Degani
ItalyThere are no comments available for this review
Stayed in August 2024
Reviewed: July 18, 2024
Haiyan
United States of AmericaThere are no comments available for this review
Stayed in June 2024
Showing 1 - 25
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