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Reviews of Hotel Puerto Pelicano This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle 16 # 2 - 43, centro historico, 470001 Santa Marta, Colombia

#111 of 237 hotels in Santa Marta

Guests' Choice

Review Score

Based on 120 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.9

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, solid breakfast, good refuge in the heart of Santa Marta. A decent, no frills option.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    9.0
    Central and comfortable stay in Santa Marta
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our first night was on a Saturday and there was very loud music until late in the night, which wasn’t great. However, the other nights were all quiet! We only had cold water in the shower, which I believe is pretty standard in Santa Marta.

    The hotel is centrally located in Santa Marta, making it a great base for exploring the region and the city itself. There’s lots of lovely restaurants and cafes on the doorstep, and it’s also just a quick walk to the nearest supermarket and to the beach. The staff were super friendly and made an effort to speak English with us. Breakfast is simple, but substantial and good. Same goes for the room: pretty basic, but clean and comfortable.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    7.0
    good for price, needs a bit of updating. we would def stay again
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    needs a bit of maintenance shower in room needs fixing.

    great location nice terrace area helpful staff great styling

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    The hotel as a whole was good. The location was perfect, next to all the restaurants. It was pretty loud every night tho
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooftop bar made a lot of noise, too loud. The staff early in the morning would talk loudly and could be heard from upstairs.

    I liked the location and the breakfast.

    Stayed in July 2025

  • Reviewed: May 6, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I stayed 3 nights ask 1 day to clean room which they did not change bedsheets ....had a few spots chocolate Also no channel tv service only Internet to watch yahoo or pluto

    Little pool on roof, free breakfast short walk to actived and beach....nice rooms

    Stayed in May 2025

  • Reviewed: April 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Suite with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very clean and spacious

    Stayed in April 2025

  • Reviewed: April 16, 2025

    10
    Perfect spot, excellent value
    • Leisure trip
    • Family with young children
    • King Suite with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Great place, stylish. Lovely staff, kids loved the rooftop plunge pool.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Good value for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower clogged a little, but not a real issue.

    Hotel is well kept and close to restaurants and sights.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    Fantastic location, great roof terrace, great staff. Thoroughly recommended for a city centre stay. Street is quiet but close to everything.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Perfect location, can sometimes be a loud night’s sleep
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Warm showers would be a great addition. Also, our final night, our sleep was very disturbed by loud music coming from the rooftop, which was a bad ending to a good stay

    Perfect location near the coast and literally steps away from the best street for restaurants and nightlife. Despite this, a mostly quiet and peaceful nights sleep. Breakfast was good and the rooftop pool was a nice addition

    Stayed in March 2025

  • Reviewed: March 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing at all!

    Great location, clean/comfortable rooms and nice staff

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice, clean & safe place to stay close to good restaurants and bars … 100% recommended

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Amazing location near the beach and the active, lively town square. super friendly and helpful staff
    • Leisure trip
    • Couple
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing location, super friendly and helpful staff

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Best value, yummy breakfast, nice staff!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great breakfast. Nice rooftop. Pretty quiet at night.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All you need for your stay is clean, comfortable and nice service.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    10
    Absolutely fantastic and well worth the money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Liked everything. The staff is fantastic.

    Breakfast was fantastic and made to order every day.

    Stayed in February 2025

  • Reviewed: January 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Amazing hostel! We Wise we could have stayed more! Jeff was a súper kind and profissional staff! Provided us a great experience with his kindness!!

    Stayed in January 2025

  • Reviewed: January 25, 2025

    10
    Lovely Colonial Vibe
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bring mosquito spray if mosquitoes love you. They get to you quite quickly on the ground floor.

    Cool colonial house vibe, near the beach, delicious food. Loved the common rooftop area with the pool/jacuzzi and the hammocks. The staff were incredibly helpful and went way beyond the expected, including when I had to deal with a medical emergency and completely change around my lodging plan.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    9.0
    Great location
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi was cold.

    The comfortable bed and its central location. Good breakfast.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC is rubbish, window view was of a wall 30cm away, no privacy in the bathroom and you can hear pounding music from La Brisa bar until 4am (this could be a good thing if you want to party, not if you want to sleep). Also, the 'double bed' was 2 singles pushed together.

    Good location, nice breakfast, great pool area and terrace with hammocks on the roof.

    Stayed in January 2025

  • Reviewed: November 19, 2024

    9.0
    Very good value and excellent location
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    I would have loved a hot shower

    Good value, friendly staff, very good location

    Stayed in November 2024

  • Reviewed: November 17, 2024

    7.0
    Nice but deserves improvement
    • Leisure trip
    • Couple
    • King Suite with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds were 2 singles next to each other. No hot water, so only fresh showers. Slightly outdated. Could really use an upgrade and repairs Not enough lights

    Location central and close to waterfront Staff were attentive and helpfull Price was good for what we got

    Stayed in November 2024

  • Reviewed: October 15, 2024

    8.0
    The hotel made staying in Santa Marta passable.
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 7 nights

    We had to upgrade our room because it was not comfortable. The one on the top floor was much better for a family. However, it wasn't clean. There was a layer of dust and rubbish under the beds. And the treadmill was a sore. As lovely as the hotel was, the area around was unpleasant: dirty, shit and piss around, dogs walking around, ugly homeless people passing by.

    The hotel is set in a lovely old colonial house. The rooms are quite big. The beds are comfortable, the linen and towels are white and clean. Breakfast was simple, but tasty (eggs, toasts, tea/coffee/chocolate, fruit and juice). It was also possible to have lunch at the hotel, which we did twice. Really nice homemade food for a good price. The rooftop had a lovely terrace with rocking chairs, hammocks and a small pool.

    Stayed in October 2024

  • Reviewed: October 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The first time we stayed there it was a weekend and it was so noisy outside with music blaring until really late, obviously this isn’t the hostels fault but the walls are pretty thin and you’ll need ear plugs! The showers are cold The reception was supposed to be open 24 hours but when we checked out at 6am there was no one at reception & the front doors were locked. we were worried we would miss our flight. We kept phoning the number at reception but it didn’t work and eventually we managed to put our arm through the front gate to get to the doorbell outside and that worked to wake someone up

    Great location Lovely friendly staff Delicious breakfast They kept our bags for us for no charge while we travelled along the coast, which was very nice!

    Stayed in October 2024

Showing 1 - 25

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