Accommodating

Stayed in April 2024

I was granted Late check out

Location

Stayed in February 2024

Tired, old hotel, hanging on well

The staff was responsive and accomodating and most of the time there was someone who spoke English at the reception desk

Stayed in February 2024

Everything was good

Stayed in February 2024

more breakfast variety

attention by the front desk staff was superlative. ambience was unique and worth experiencing for those who like adventure travel. the cost is amazing for the facilities and the location

Stayed in October 2023

Location - the generic location is very good, close to airport bus, metro line. What lets the place down is the outside chaos with street sellers and beggars, felt a bit dodgy sometimes and didn’t give a positive first impression on Medellin. But on day 3 we didn’t even notice anymore.

We had a good stay with my sister. This hotel seems like an establishment from the good old age. Felt slightly nostalgic. Staff is super helpful and eager to please. Decent breakfast with something new every day.

Stayed in September 2023

no telefoon in room

room is good. breakfast was poor every day

Stayed in September 2023

The staff at breakfast very stingy with food

Stayed in August 2023

To be Honest, this Hotel is an Monumental ( historical ) Hotel, need some little investment to be Shiney and Top of the Line and try to keep some of the homeless an little distance from this Hotel location

Location is precise but the ambience around were not so easy Room were big, kingsize bed very spacey room good tv cool air condition, bathroom and little small, not adequate for 2 person to shower together, i am an person who loves to shower with huge water stream cold/hot in balance breakfast amazingly service

Stayed in August 2023

The zone where the hotel is located became one of the worst ones to be in Medellin. If you are not careful you can be robbed. The hotel looks like it was a premium hotel but frozen in time, like 80's style. But it was comfortable, clean and everything was working properly. It is recommended to leave and get to the hotel by taxi or uber, especially in the night. There is a subway station pretty close but it can even be dangerous to get there. The hotel itself is a 10/10 by my criteria but if safety is important for you or cannot afford Uber for every ride you should consider another option.

The hotel was clean, staff was very helpful and everything worked properly.

Stayed in August 2023

The bathroom is outdated though!

The the room aas very spacious, good bed and good matrass. Pretty good fluffy pillows, Great location. Very very friendly staff All amenities available

Stayed in July 2023

Room and hotel could use a little more maintenance. It's a bit outdated. They could do better with the shower. It has a glass door, but it does little to keep water in. The bathroom floor gets wet. It didn't have a floor towel/mat, so we just used a normal towel as one. Where the restaurants are located in the hotel, they are connected with the street. As a guest, you'll need your keycard to go to the restaurant area's and back, which is good, but... on the street side, anyone can come in. It's especially at night when sketchy people come in. I even saw an addict/homeless person just strolling in there while i was eating. The place is surrounded by addicts, but hey...that's the city center for you. The hotel does it's best so that they don't bother the guests. Don't get me wrong. The hotel doesn't let any of them go to the inside of the hotel self. In my opinion, they should have a little more control on who enters on the restaurants/street side. For security reasons, that is. Wooden flooring was a bit loose at the room entrance. The location is pretty congested/busy. I know the hotel has nothing to do with that, but just keep in mind that your taxi or ride may take a while to get there/get you to places. I know there are people complaining about the breakfast. I didn't get the chance to review that. About the noise that other people complain about....yes there is a metro there. During the day, the people selling their products may use a loudspeaker, etc. I stayed on the 8th floor. I slept just fine. Guess that depends on the person. Noise doesn't bother me. Hotel has the potential to become something better.

Almost instant hot water. Beds were comfortable (firm). The first day there was a problem with the air-conditioning, almost went crazy because the room got pretty hot, but after it was fixed, it worked great. Staff were friendly. Housekeeping did a good job cleaning the room before we checked in.

Stayed in July 2023

The breakfast

The people

Stayed in July 2023

to noisy outside at night. loud music. Breakfast should have more variaty. every day scrambled eggs

it is clean

Stayed in May 2023

It was in a very noisy location close to the metro and centro historico. Convenient but difficult to sleep

Stayed in March 2023

no good internet signal

my bedroom

Stayed in February 2023

I was asked to change rooms with no notice so repairs could be done to the exterior of the building. This was an ongoing project so they could have given me better notice. The street in front of the building is constantly full of litter and the area is very hazardous, especially at night.

Staff was super friendly and helpful. Bed was comfortable, shower was nice, breakfast was good. Large room with big windows. Close to airport bus and subway.

Stayed in February 2023

The first room smelt damp and musty but the staff immediately offered me several alternatives and I chose a much better one. There are many different types of room so it’s worth persevering. The breakfast is quite poor and has got worse over the years. Scrambled egg had to carved out of a dry river bed. Fruit choice of melon only. Coffee looks and tastes of muddy water. Come on you can do better than this with the same ingredients.

Great location if you like downtown. Super helpful staff. Huge comfortable bed.

Stayed in February 2023

the surroundings were very very dirty and dangerous, even in the daylight.

it was okay, the rooms were a little too old. but it was comfy.

Stayed in January 2023

Had to change rooms because lockbox didn't work. Area on front of hotel was frequently filthy. Staff sometimes seemed disorganized

Breakfast, clean room, comfortable bed, friendly staff.

Stayed in January 2023

noise from outside at night, shower temperature difficult to adjust

large rooms, bright lights, beds comfy, safe box in the room close to everything I needed.Decent breakfast.shuttle to the airport next door(only $4)

Stayed in January 2023

big rooms.

Stayed in January 2023

Even when the building has anti noise windows the place is very noisy and the bathroom facility are not the best which is a bit upset in such a beautiful historic place.

The staff are so gentle and kind. The building architecture is gorgeous and te location is in the middle of the citytown.

Stayed in December 2022

The noise, we where on one of the highest floors and where still bothered by the noise. Location was smack dab in the middle of el centro so going outwalking around in that area at night was not a good idea . We changed to El Calandria area after 2 nights and it was much safer for us. This is a beautiful old hotel thou!

I loved that the airport shuttle dropped us right behind the hotel. 13 000 COP per person btw and direct from the airport. The room was lovely, breakfast was great and the bed was top notch. Exceptional view.

Stayed in December 2022