The room was small and my friend used restroom and left it smelling very bad. The fan was not powerful enough to air and fan it off. So we had to keep bathroom closed

Breakfast and service

Stayed in October 2024

If you are on the second or third floor the hotel does not have an elevator.

I liked the location of the property, the rooms were nice with a small balcony. I enjoyed the hotel restaurant. Very pretty ambiance with the hotel pool next to it. The first morning I enjoyed their breakfast buffet which was delicious. The next day, due to less clientele they offered breakfast to order which was just as good. The staff was very attentive. We also ate dinner at the restaurant. Reasonable prices with very tasty options. All the staff were friendly, attentive and helpful. You will not be disappointed.

Stayed in September 2024

No problems

Staff was very friendly and helpful. Bed was hard which is good for my back. I got hot water in the shower. Air con worked good. Breakfast was decent. Centrally located near several airports. Across the street from a park. Several restaurants nearby. Massage place 5 minute walk. Two gyms that are $4.00 US dollars entry are nearby. Miguel was very friendly and helpful at the front desk. Hotel provides laundry for 5.00 per kilo

Stayed in August 2024

We enjoyed our stay and it was a great location right in the middle of La Fortuna. The breakfast was perfect and the staff were friendly and supportive.

Stayed in August 2024

My bed was broken and it is was against the wall. The Parking is in another Block and the gate opener has to stay at the reception. Really bad Wi-Fi. Was staying in a room in front of the street and there strong lights despite the courtins.

Location is the best possible, in the main street and close to everything. They make a breakfast Box if you have to leave early. Room was big.

Stayed in July 2024

Balcony door doesn't lock

Right downtown, free parking. Nice location.

Stayed in July 2024

The pool, whilst a nice temperature and generally very quiet, was that it was located right next to the restaurant / bar so it felt quite overlooked & there were no sun loungers to hang out on or to leave your belongings on.

The hotel was in a great location to find places to eat and walk around the shops. It was a 2 minute walk from the bus station too. The room was very clean and the balcony was a nice place to sit even when it was raining as it is covered. The staff were very helpful with booking tours & general advice and recommendations for the area. The breakfast was brilliant with lots of options for food.

Stayed in June 2024

Hot water was not really available.

The location was central, smack in the middle of La Fortuna. The room was clean and comfortable.

Stayed in June 2024

Nice location downtown. The room was comfortable. The restaurant was excellent, the restaurant staff were very friendly. The hotel staff were accommodating and helpful.

Stayed in May 2024

Nothing really. Basic needs were filled and the location was perfect. Around the corner from bus station and in the middle of downtown. Nice flower park to sit and watch the people.

Breakfast was good and hearty.

Stayed in April 2024

Room was so small and everyone could watch in, so we had to keep the curtain closed day and night

In the middle of town, easy parking and a very friendly staff athmosphere

Stayed in May 2024

The only shortcoming was the network (Internet) was not consistence and realible.

Hotel is located in the center of town near of all animations, restaurants, shops, and supermarkets. Breakfast was excellent and the Ventanita prepered one of the best burger on town. It must be mentioned the staff was super helpful and friendly. Mayfel, Miguel, Josha, Vanessa, and support staff provided an excellent services.

Stayed in May 2024

Loud noises from the street, the restaurant downstairs will keep going until 10ish (closing time)

Location and proximity to everything, restaurants and stores are in walkable distance

Stayed in May 2024

The room was very clean and nice. The breakfast was very delicious. The location is right in the heart of the town, close to all bars, restaurants and shops. The staff speaks excellent English

Stayed in May 2024

Pool is a bit claustrophobic but it's ok considering the price

The facilities and the restaurant

Stayed in May 2024

Just one thing, it would have been nice to have a lock box in our room. They have one central one that all guests can access but it’s on the main floor.

The hotel staff were friendly and fantastic. They keep the grounds very clean and neat.

Stayed in April 2024

The rooms are getting dated and need a refurb soon. The shower never really worked whilst we were there.

The location is great for walking around la fortuna and is quite central for visiting local sites. Thr breakfast was great with a mix of fruits, pastries and cooked items. The pool, though small, is great for cooling off after a hot day.

Stayed in March 2024

Pool seemed more like a water feature for dining room than useable pool ( my kids felt too self-conscious to use it). Noisy birds in the trees by the church at dusk and again at 4am. Restaurant pricey for lunch and dinner options. Wifi not great.

Staff were very friendly and helpful. Breakfast options were good. Location great for checking out souvenir shops and local restaurants.

Stayed in April 2024

Expensive compared to room quality

Good location

Stayed in March 2024

It was even okay with restaurant downstairs, they shut everything down around 10pm

Overall nice place

Stayed in March 2024

The pool closes at pm which is frustrating as that was one of the deciding factors for booking this place. We didn’t know this until after check in. Also , the pool is attached to the restaurant so you definitely have an audience at all times.

Staff all very helpful and kind. A little hard to find initially but once we found it, no problems. I love that it’s centrally located and easily walkable around town. Our room overlooked the church in center square and hearing the birds from the balcony in the morning was lovely. The attached restaurant is very good!!

Stayed in March 2024

Wonderful breakfast - great location - friendly + helpful staff!

Stayed in January 2024

The hotel entrance is quite hart to find from the street. The pool is directly next to the restaurant which makes it a bit uncomfortable to use when people are eating right next to you.

Nice hotel in the center of La Fortuna. Our room was located in the inner courtyard so we had no noise from the street. Breakfast is good and the rooms clean.

Stayed in February 2024

personel very helpful, location in the centre

Stayed in January 2024