Václavské náměstí 22, Prague, 110 00, Czech Republic
#492 of 564 hotels in Prague
Guests' ChoiceBased on 620 hotel reviews
7.4Cleanliness
7.5
Comfort
7.7
Location
9.5
Facilities
7.2
Staff
8.4
Value for money
7.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Ejona
AlbaniaThe pool
Breakfast
Stayed in February 2024
Reviewed: April 9, 2024
Neil
United KingdomExcellent location right in centre of city, 100m from metro station
Stayed in April 2024
Reviewed: April 1, 2024
Scott
CanadaRoom was very hot on arrival. Turned AC on but was not very good. Had to open window and balcony door to make the room temperature bareable. Luckily it was March and cold enough outside to bring temp down. Wouldn’t want to stay in summer months.
Location.
Stayed in April 2024
Reviewed: March 25, 2024
Abdulrahman
Saudi ArabiaGreat location
Stayed in February 2024
Reviewed: March 21, 2024
Julia
United KingdomI was disappointed that got changed the hotel and stayed in different one and not Julis where I have selected room with kitchenette and got room with fridge and kettle only
Location was amazing in the centre
Stayed in February 2024
Reviewed: March 19, 2024
Kyungjun
GermanyA bit old style
As a family it was good that they prepared a baby cot.
Stayed in March 2024
Reviewed: March 12, 2024
Georgia_mie
RomaniaI slept very well.
Stayed in February 2024
Reviewed: March 9, 2024
Dave
United KingdomGet rid of the bath. Showers only.
Location. Very quiet. Good security.
Stayed in March 2024
Reviewed: March 9, 2024
Ejona
AlbaniaTha staff at ea julis was very rude. We had talked about an early check in since i was pregnant and since he had an empty room,he offered it only with a payment. Also,for him it was normal that he could change the location(even if it was for better) without prior notice.
Location,the space and the cleanliness
Stayed in February 2024
Reviewed: December 27, 2023
Angelina
AustraliaOne staff member was a little bit snobbish and not so nice, but all the others were super nice.
Location and cleanliness.
Stayed in December 2023
Reviewed: December 23, 2023
Mirza
United States of AmericaOld room Floor was cut up in the room they gave me Ownership should invest and put money into the property
Great location
Stayed in December 2023
Reviewed: December 18, 2023
Kevin
United KingdomBreakfast not great but ok.
Location and price.
Stayed in December 2023
Reviewed: December 12, 2023
Michael
JerseyThe breakfast room was rather small. Some of the staff were slow to clean the tables. No real English breakfast. Occasionally scrambled eggs was available. Shower door did not fit the bath and therefore water leaked onto the floor.
Excellent location in heart of Prague. Within easy walking distance of the old town square and the Charles bridge. The hotel was warm and comfortable.
Stayed in December 2023
Reviewed: December 1, 2023
Christina
AustriaThe water at the pool was for me and my mom personally too cold. We booked, went to the pool but never had a swim unfortunately. Also our room felt coldish. It wasnt heated before arrival and because the room is big and there’s only just one small heater under the window and another one in the bathroom
It’s a very cosy, quiet, clean and lovely hotel
Stayed in November 2023
Reviewed: November 30, 2023
Rachael
United KingdomBill given in Czech and additional costs not explained - receptionist not very polite when this was highlighted, sauna broken, walls stained in bedroom, noise from guest shouting during the night which kept me awake, pool very small and used for children's swimming lessons during the day - not really suitable for hotel guests and pictures on website misleading (also have to pay 200 czk to use).
Warm and cosy room, easy check in process, bedroom freshened up daily.
Stayed in November 2023
Reviewed: November 22, 2023
Emilija
Serbiathe location and the staff is amazing
Stayed in November 2023
Reviewed: November 14, 2023
Charles
United States of AmericaStreet level entry location isolated, and a bit unfriendly. Shower "door" unusable.
Very helpful staff. Well done "kitchenette"
Stayed in November 2023
Reviewed: November 12, 2023
Gemma
United KingdomWe were really happy with the room, but the only thing we would have preferred is a private balcony. We sat out there each night overlooking the town & chatting, but this privacy was interrupted each time someone in the rooms next to us came outside, as the balcony’s are separated by a clear glass panel.
The property was in a central location & we were really lucky to be on the 8th floor, as the views were great! The room was spacious and the mini kitchen was really handy for us during our stay. The reception staff were really lovely. They allowed us to check in early & we paid for a late check out. They also kept our luggage safe on the last day so we could enjoy more sightseeing.
Stayed in November 2023
Reviewed: November 6, 2023
Rudi
IndonesiaFacility it not for **** star hotel Food was bad
Only location I like
Stayed in November 2023
Reviewed: November 5, 2023
Basel
United Arab EmiratesLocation Comfortable
Stayed in November 2023
Reviewed: October 27, 2023
Chika
GermanyNothing
Very good location! Everything close from that hotel, best for sightseeing 😊
Stayed in October 2023
Reviewed: October 20, 2023
Jiaqi
GermanyThe facilities seem a bit old. There are no marked shower gel in the bathroom.
The location is good, not far from the city center and train station, right at the main street.
Stayed in October 2023
Reviewed: October 18, 2023
Edward
EstoniaExcellent Location - Staff were very polite and helpful... - Room was warm and clean
Stayed in October 2023
Reviewed: October 4, 2023
Rafael
NetherlandsLots of little things!
That it is in the center,and there was a bathtub.
Stayed in October 2023
Monterrey, Mexico
Hanoi, Vietnam
Lindos, Greece
Medina, Saudi Arabia
Ortisei, Italy
Kilpisjärvi, Finland
Riva del Garda, Italy
Nelspruit, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content