Hotel is a bit old, rooms are perfectly clean, but need modern touch. Swimming pool is not free for most of the rooms and quite pricy. Breakfast better to book with a room, otherwise it's quite expensive. Slippers and bathrobes has to be asked from FD or HK, as not places in the rooms, but they provide them for free upon request Heating was not working, as entire system was set for summer mode, just cooling. But during our stay was quite cold weather, so had to ask second duver or heater was offered.

Great location, very clean, nice view (but not from every room) great lobby- lots of flowers, seating places. Breakfast is great- good variety of everything. Metro station is just in front of hotel entrance, really close. Very easy to access, 2 short stops and you are in city center.

Stayed in April 2024

1.The policy of extra chrage on the pool and the spa+gym

Location is perfect ,the breakfast was good

Stayed in April 2024

Everything is perfect for us.

Stayed in April 2024

The bathroom in the rooms could use a refurbishment.

Getting to the hotel was easy and the parking under the hotel in the garage was spacious and very comfortable. The breakfast was delicious with a lot of choices (the only negative was the varity was same for both the days of our stay). The room was spacious and very comfortable beds. Getting to the city was very easy with tram station just opposite the hotel. The hotel had the choice of restaurant inside the premises but we ate in the city mostly :-) Cherry on top was the bottle of wine as welcome drink on our arrival :-)

Stayed in April 2024

This was magnificent to stay in , from cost to rooms to staff

Stayed in April 2024

nothing

nice view and nice personel

Stayed in April 2024

Breakfast

Stayed in April 2024

My favourite place to stay when I'm in Prague. Extraordinary view from rooms (my executive was last time in 22th floor close to executive lounge and just under spa). Really tasty breakfast with choice of Czech specialities. Very comfortable bed. Room service a few times a day. Whole hotel is also very interesting piece of architecture. Very good choice for the price.

Stayed in April 2024

Not much vegetarian options available for room service

Great location on the metro line. Opposite the conference centre also. Spa facilities well priced

Stayed in April 2024

Really nice staff, I got the present for my birthday Big clean room, there is everything you need in the bathroom. Nice city view, comfortable bed, good breakfast

Stayed in April 2024

Things for improvement, not a complaint: The curtains are hard to close in a manner that no light comes in. The bathroom looks a little dated and is not so big. Personally I prefer a big spacious shower over showering in a (small) bathtub.

Very good breakfast, there is a huge choice. The view over the city is amazing! It might be worth it to make sure you have a view on the side of your preference.

Stayed in April 2024

cant complain actually

the staff were helpful and lovely

Stayed in April 2024

Breakfast wasn’t included

Location

Stayed in January 2024

Everything

Stayed in April 2024

.

Near the subway

Stayed in April 2024

Very basic room for 5 stars hotel

Very good breakfast Great view from upper floor (15) 100m from metro line Quite area

Stayed in April 2024

The rooms were slightly dated but the bed was very comfortable. The breakfast was fantastic and the staff were very friendly and helpful. Excellent location relative to the conference center. A bit far from the major sites in the city but manageable.

Stayed in March 2024

Some of stuff members Outdated, worn out , low quality interior Absolute inconsistency with the declared rating

Breakfast Some of stuff members Location Free convenient parking on site( temporary promotion via booking) Free bottle of Frizzante wine at front desk

Stayed in April 2024

This hotel should be closed for extermination!!! I was staying on the 16th floor in room 1623. I never thought I would have such a bad experience. I was bitten by bed bugs very badly, I went to the reception to tell them and the hotel employee told me that I might be allergic to the bed linen ;). I left the hotel straight to the hospital where I was told it was bed bug bites. Avoid this hotel as it is full of bed bugs due to the 30+ year old wooden furniture.

Stayed in April 2024

A Superior queen room was as from 90-ties and very worn out. The ventilation system was very laud, it is not possible to use in a night. You can hear elevators in a room in the night, for example in the room No1725. We asked to change a room and the room was changed. It could be good 4-stars hotel.

A price. The service of check-in/check-out was very fast for that large hotel. The room was clean. The staff is very professional and polite.

Stayed in April 2024

The main problem about staying at the hotel — the staff just forgot to inform me about the minibars price list in my room. They also didn’t leave any piece of information there, and one week later I was charged round 70€! Which is very annoying. When I mailed the staff, they said, it was in my room, but really? I am not blind or stupid! You just didn’t checked if the price list in the room. Disappointing.

The breakfast was good, the view is beautiful

Stayed in April 2024

The hotel is very old and worn out. It is not worth the price which is being charged. Furniture is outdated and broken. Lifts are making so much noise that you can hear it in a third room from the lift. We had a room next to the lift and the noise is just horrible- day and night. We changed the room next day to 1 further and the noise was still there. The overall interior and facade are outdated and it is visible. I travel a lot and I have seen much better. The price per night is too high. 5 stars is only valid for the service you get. Only the staff I would give 5 stars.

The staff at the hotel is doing everything to accommodate the guests. Every request is being handled with care and respect.

Stayed in April 2024

Small room

All good

Stayed in February 2024

The furniture and facilities are rather old and tired. The shower was broken and the drainage was poor. The cleanliness can be significantly improved. One of the mattresses (in a twin room) was quite slanted. All in all, quite disappointing for a 5* experience, those stars must've been earned a very long time ago.

Two things were quite impressive at this hotel: the views from up high and the speedy elevators. The staff was courteous, but the room attendant who came to ask if our stay was good didn't speak much English. The subway station in front of the hotel is just two stops away from the city center.

Stayed in April 2024