U milosrdnych 2, Prague, 110 00, Czech Republic
Based on 556 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Mohsin
United KingdomLocation Large size rooms Great facilities Friendly staff Good breakfast
Stayed in April 2024
Reviewed: April 13, 2024
Marie
United KingdomN/A
Great location! Breakfast is excellent. (Despite some negative reviews) Staff is all helpful and attentive. If you are staying in Prague you should book this hotel. You won't regret it.
Stayed in April 2024
Reviewed: April 3, 2024
Julia
United KingdomCheck out was at 11 am and we have been travelling and all other hotels we stayed in the check out was 12 noon. It would have been better to have that extra hour but no big deal in the grand scheme of things.
Everything! Very friendly staff, especially Billy, who greeted us with a lovely welcome. The hotel is in a beautiful building, giving it that boutique feel. The breakfast was delicious and there was plenty of choice. The rooms are very comfortable with a good-sized bed and a big bathroom with an amazing shower. The location is perfect.
Stayed in April 2024
Reviewed: April 3, 2024
John
United KingdomTried to have a drink at the but left after waiting about 15 minutes.
Location, friendly staff value for money.
Stayed in April 2024
Reviewed: April 1, 2024
Andrew
United KingdomNothing to dislike
Nice quiet area close to Old Town Square
Stayed in April 2024
Reviewed: March 27, 2024
Grace
IrelandSelection of food at breakfast was not great. More hot food would have been preferred.
The room was very comfortable and clean and the location was excellent.
Stayed in March 2024
Reviewed: March 18, 2024
Aleksandra
SerbiaHotel is in the center of the hystorical part city, very clean and, comfortable. The breakfast is excellent. The personal is very professional and kindly, with good knowledge of English language. All my recommendations for the hotel.
Stayed in March 2024
Reviewed: March 17, 2024
Paul
United KingdomNothing
Very comfortable room excellent breakfast friendly staff
Stayed in March 2024
Reviewed: March 11, 2024
Karolis
LithuaniaGreat place, you will reach old town square in two minutes on foot. Hotel is in historical building, nice, compact, with everything you need. Room was spacious, Italian style. Breakfast was good for the start of the day. Staff was very friendly.
Stayed in March 2024
Reviewed: March 5, 2024
Γεωργιοσ
GreeceEverything was wonderful
The hotel is in a very good location. Very close to the square of the Old Town, next to the Moldava river and within walking distance of a tram stop. Large rooms with daily cleaning. Very good breakfast.
Stayed in February 2024
Reviewed: March 5, 2024
Shanel
United KingdomWe loved this hotel, however one negative feedback I have is that the breakfast is not great, and not worth the money. The pastries were stale, and the only meat options offered was pork, which is not inclusive to those who do not eat pork.
Stayed in March 2024
Reviewed: March 4, 2024
Kristjan
EstoniaIn double room there is no big mattress
Location, breakfast, service, all great
Stayed in March 2024
Reviewed: March 1, 2024
Mia
GermanySince it is a 4 Star Hotel…they should take care of little details like: - My bed spread and the floor mat had a stain from some cleaning product that I would say was Chlorine. That definitely doesn’t give a good impression. - In the bathroom there was a huge spiderweb that was probably many weeks old. It’s not that dramatic but that gave me a bad impression too. - You can hear people singing and walking around since the walls are not soundproof, that didn’t bothered me at all.
The Hotel is in a very good location, you can arrive in a very short time everywhere. It was in general clean. They even brought me clean towels everyday and made my bed even with the fact I didn’t asked for it since I was staying for a short time :) While breakfast the service worries about you being satisfied and having everything you need.
Stayed in February 2024
Reviewed: February 22, 2024
Antony
United KingdomVery convenient. Comfortable
Stayed in January 2024
Reviewed: February 15, 2024
Barry
United KingdomNothing - it ticked all the boxes we required.
Just around the corner is the Old Square and the sights are within 20 mins walk. The room was spacious and the bed very comfortable as well as the bathroom which was great. The breakfast in the morning was plentiful and you had enough choice. Would recommend it for a short stay in Prague. Finally all the staff from the guys at reception to the breakfast stuff could not do enough for you and were very kind and pleasant.
Stayed in February 2024
Reviewed: February 14, 2024
Allison
GermanyThe staff were so very helpful and friendly. Greeted us with coffees and explained the area. Lovely people.
Stayed in February 2024
Reviewed: January 30, 2024
Marina
GermanyThey were minor issues like the fridge in the room not working, not enough blankets but those were solved Besides that, everything else was fine
The location was excellent, just a few minutes walk to the old town square and 3 blocks away from a main street full of designer shops The staff was friendly and helpful, especially a receptionist named Dijac, who solved, right away, a minor inconvenience I had The buffet breakfast was fabulous and the attendants were taking care of us, asking if we needed more of anything, a special mention to the floor manager, very attentive and always smiling
Stayed in January 2024
Reviewed: January 18, 2024
Marek
Slovakiasuperb breakfast, nice and proactive staff, very good location
Stayed in January 2024
Reviewed: January 8, 2024
Jennifer
United States of AmericaNot enough words for how amazing this property and staff are!! The best!
Stayed in January 2024
Reviewed: January 4, 2024
Sharon
United KingdomGreat central location but set on a quieter street easy walking distance to the old town. Breakfast was pleasant, room was immaculately clean and cosy bed very comfortable so able to get rest after a long day sight seeing. Staff were friendly and helpful. Would highly recommend and would definitely book here again when we return in the future.
Stayed in January 2024
Reviewed: January 4, 2024
Moza
QatarThe furniture is a bit outdated. No tissue box in rooms. The faucet and shower head kept leaking for some time after use.
-Bilal at the reception desk was very helpful and made our stay more comfortable. The rooms were comfortable and clean. The location is pretty good.
Stayed in December 2023
Reviewed: December 28, 2023
Naeema
United Arab EmiratesI would like to thank Mr.Billy who was there for all my stay , he was worm welcoming and he was so helpful in so many things i have asked for and he was all the time and thanks him to order my sisters’s birthday cake as well and he brought it by himself to surprise my sister too .. big thanks to billy
I like the location of the hotel was near to the main road and quit place
Stayed in December 2023
Reviewed: December 27, 2023
Sanna
Finlandcould here a bit of noise from the streets.
Like the Boutique style in this hotel! small hotel but the atmosphere made it feel cozy. The area around the hotel was nice and close by every attractions.
Stayed in October 2023
Reviewed: December 23, 2023
Melissa
LebanonNo soundproof I can hear everything happening in the next room No water and bathrobe in room
Location perfect 7min walk from old town Breakfast very good Staff very friendly and professional Room spacious as well as bathroom Many amenities inside room
Stayed in December 2023
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