A bit cleaner, drying room does not dry.

The location! Center of the small town! Parking! Supermarket in same building!

Stayed in February 2024

it would be nice to have some basic spices in the kitchen like salt, pepper or sugar

Located in the center of Vrchlabi, but it is really quiet, apartment is spacious and clean. It has little kitchen, but there are a lot of restaurants in neighborhood. We were pleasantly surprised by host as we received New Year's Eve package (champagne, sweets and nuts). It was a very nice touch. We could bring a dog for a small fee per night.

Stayed in January 2024

Air con only in the bedroom. The living room was super hot, and we couldn't open the windows because it was too dangerous for three yo kids. The fridge was heating everything around, adding additional heat to the living room :-) There was a smell coming out of the bathroom. There were some minor maintenance jobs ongoing, so the Driller song woke me up at 9 am :-) Nothing serious!

The rooms were spacious and in good condition. We were in the family apartment. The bedroom was with air-con. The bathroom was clean and fully equipped. It was easy to shop (supermarket under the apartment). Clean corridors and a room for kids with many clean toys. The housekeeping team does a great job. The restaurant downstairs team is kind and professional. The menu is in English, and the prices are OK. The staff was friendly, smiled, and happy to help.

Stayed in July 2023

Good location, Kind staff, Nice appartment, Secured Parking.

Stayed in June 2023

stores just below , spacious apartment

Stayed in February 2023

We missed a vacuum cleaner or something else to be able to clean the carpets ourselves. A second cooking plate would also have been nice but I'm being picky now.

The Hotel is very central, has easy access to a supermarket and lots of other shops as it's within a shopping mall. The town is very nice and well located within the region to access multiple good skiing locations (at least for kids as that what we came for). The apartment was very spacious and had everything we needed for the stay. The reception was always very helpful and nice.

Stayed in February 2023

The only downside is that the parking spots in the garage are on the narrower side, particularly those numbered 1-4 seem to be super narrow.

We've been coming there for many years. We love it each time. The apartments are spacious, comfortable and super clean. They offer great views of the park. Supermarket and restaurants downstairs are super comfortable. IT Centrum staff is always super kind and welcoming. The spot is in the very city center, has a vibe of small and historic mountain city and is also perfect to explore Spindl and other ski resorts nearby.

Stayed in January 2023

Check-in finishes at 5pm. Thats the time when people are stil working in their home locations.

Location is superb, everything well accessible. You are in the total centre.

Stayed in September 2022

Cannot think of anything not to like about this property, having stayed there 6 times.

The location, near a local park. very near the bus stops to get out and about. The bed was comfortable and the small kitchen area was complete with all the crockery and cutlery needed. The staff when we saw them were very friendly. There was a boot drying room which was very useful as we had more wet days walking in the mountains than dry ones. There is a lift which goes down to the basement where a Billa supermarket is located. Ideal for fresh bread and baked goods for breakfast, as well as anything else that you may need.

Stayed in September 2022

Everything was great

Perfect place for a perfect holiday!

Stayed in July 2022

Everything was excellent

Excellent conditions and location, friendly and helpful staff, comfortable bed, cleanness.

Stayed in June 2022

We were very comfortable in the apartment. The only thing that would put some people off is there is no cooking facilities. Provided is a toaster, microwave, kettle and fridge. For us it was enough, having so much available downstairs and in the town we had no real need to cook, but this might put some people off, which would be a shame.

Location is amazing right in the center of Vrchlabi. Free underground car park to keep the car warm and dry :D Staff were brilliant, Barbora was extremely helpful and pleasant. The IT reception is 50 steps from the apartment building. Apartments are in the same building as a small shopping center so you have large grocery, shops, cafe, bakery, pizza, and a beautiful restaurant just by taking an elevator.

Stayed in February 2022

Isn’t possible to cook in the kitchen.

Excellent location with a terrific view to the castle and park. Clean and comfy. Well equipped.

Stayed in December 2021

Some noise on the south side of the building (business, not momentary construction).

The apartment is nice and decent. It sits on top of a shopping mall right on the town square next to the chateau gardens. The bathroom, tiny kitchenette, air conditioning, bed are all good. There’s a castle park just behind the apartment/ Shopping mall complex. Restaurants and Cafés App nearby. Some downtown noise with the windows open. Kind staff who walk you through the maze of entering and parking. Arrive before 17:00 to have everything explained!

Stayed in August 2021

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Stayed in April 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in August 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in June 2023

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Stayed in April 2023

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Stayed in April 2023

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Stayed in April 2023

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Stayed in January 2023