Ludwigstr. 15, Gallusviertel, 60327 Frankfurt, Germany
#195 of 241 hotels in Frankfurt
Guests' ChoiceBased on 1141 hotel reviews
7.0Cleanliness
7.4
Comfort
7.3
Location
7.8
Facilities
7.1
Staff
7.8
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Marta
PolandBreakfast was a chaos - lack of cups, forks, stuff couldn't keep up with everything ( seems It was only 2 person in stuff)
Very nice stuff, close to main statnion.
Stayed in April 2024
Reviewed: April 28, 2024
Muhammad
Malaysiathe smell of the bathroom and the stains on the bedsheets. It is only a small spots but still visible.
The bed and the location. It is easy to reach by the train and lot of great restaurant nearby.
Stayed in April 2024
Reviewed: April 23, 2024
Julia
GermanyWiFi did not work
Location and breakfast
Stayed in April 2024
Reviewed: April 20, 2024
Traveller575
Germany- easy walk to Frankfurt Main Station - comfortable bed - wifi ok - quiet room
Stayed in March 2024
Reviewed: April 18, 2024
Michail
GermanyThe fact that Wifi was not working
The breakfast
Stayed in April 2024
Reviewed: April 16, 2024
Austin
NetherlandsThere are people hustling on the street corners.
Proximity to the train station
Stayed in March 2024
Reviewed: April 7, 2024
Irina
GeorgiaGood location, clean room.
Stayed in April 2024
Reviewed: April 3, 2024
Sharma
GermanyLocation description.
Did not take breakfast . Room was basic and adequate for the price. Location excellent but direction how to reach from Frankfurt main station can be better described. It is just 2 minutes walk.
Stayed in April 2024
Reviewed: April 2, 2024
Sina
Germanythe staff came into our room twice in the morning, the curtains were too thin so the light from outside shined through
it was very welcoming and looked very nice
Stayed in April 2024
Reviewed: April 2, 2024
Lindsay
United KingdomNot very good curtains, so if you are a light sleeper and sensitive to early morning light - not a good one!
Close to train station Very clean
Stayed in March 2024
Reviewed: March 31, 2024
Stoyan
GermanyThe area around the Central Railway Station is almost a no-go-area with a lot of drug dealers of african origin walking around in big groups, looking really dangerous at times. At night there are only policemen and suspicious subject in the whole area between Bahnhof and Europa Viertel. I definitely wouldn't call it a family-friendly area so please be very careful chosing any hotel in this area if you're a single woman, a young couple or family with kids.
Cosy room with comfy beds, very good breakfast, relatively quiet and convenient location at a walking distance to the centre and Frankfurt Messe.
Stayed in February 2024
Reviewed: March 31, 2024
Mauricio
VenezuelaThe area around the hotel is overflowing with people with drug and alcohol problems... ugly and decadent area. The hotel, you can tell, has not invested in itself (facilities, amenities and furnishings) for a very long time.
The price was not bad at all, although it could have been more economical given the location and condition of the infrastructure (somewhat deteriorated by time)
Stayed in February 2024
Reviewed: March 29, 2024
Andreas
GermanyWifi could be better
It’s a good hotel with good prices in a nice location near the train station.
Stayed in March 2024
Reviewed: March 25, 2024
Lisa
GermanyThe room was in general clean but a bit dusty and the TV didn't work.
It was close to the train station which as essential for me and the staff was nice.
Stayed in March 2024
Reviewed: March 25, 2024
Sajit
GermanyThe room was extremely noisy, due to a street nearby. Was not able to sleep due to the noise. The carpets in the room need changing, they are pretty untidy.
Wonderful breakfast, exceeded expectations. The host at the breakfast table was very polite and warm. Quality of food was excellent.
Stayed in March 2024
Reviewed: March 22, 2024
Victor
Germany- The room didn't have a phone to reach the reception. - The area surrounding the hotel was shady! - The windows didn't have shutter - so, ppl who enjoy the German shutters which give complete darkness will be disappointed.
The room was good 👍 Very close to the bahnhof ✌️ Staff were kind and polite 🙏
Stayed in March 2024
Reviewed: March 21, 2024
Mick
SloveniaVery close to Main station and 10 minute walk to Frankfurt messe
Stayed in March 2024
Reviewed: March 20, 2024
Christina
GermanyNot sound proof. Smoking smell came from street or from neighboor room Carpets not healthy for allergic people
The location. Very close to Gate 24 at Frankfurt am Main Hbf (Frankfurt Main Central Station).
Stayed in March 2024
Reviewed: March 14, 2024
Madalina
RomaniaAnd old hotel , but was clean staff was nice and location is great if you wanna be right near central station. Great value for money
Stayed in March 2024
Reviewed: March 12, 2024
Joshua
New ZealandGenerally, Frankfurt feels like an unsafe city and unfortunately the Hauptbahnhof attracts a certain type of person which makes it feel unsafe. As the hotel is close to the Hauptbahnhof, it gets some spillover from these people. This is not the fault of the hotel, but if you are staying here alone I would recommend travelling by taxi or with others at night time.
Friendly staff, decent room, affordable.
Stayed in February 2024
Reviewed: March 8, 2024
Mohammad
Jordanroom no facilites
small rooms
Stayed in March 2024
Reviewed: March 4, 2024
Kádár
RomaniaIt was some trash under the bad.
The brekafast was wonderful, a lot of various things to chose from. The staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 3, 2024
Vinicius
Brazil1 - Bedroom and entrance hall with a very strong cigarette smell. 2 - In the middle of our stay, the minibar stopped working, which caused a meal we had stored there to spoil. 3 - At night the neighborhood can make those on foot uneasy.
1 - Close to the central station, making getting around easier. 2 - Breakfast was very good. 3 - Very good shower.
Stayed in March 2024
Reviewed: March 3, 2024
Maike
GermanyLocated near trainstation, Perfect for "stop over" on the way to the airport.
Stayed in February 2024
London, UK
Yekaterinburg, Russia
La Rinconada, Spain
Palaiochora, Greece
Sarīma, India
Hua Hin, Thailand
Bishkek, Kyrgyzstan
Zafferana Etnea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content