Reviews of Dorint Hotel am Heumarkt Köln This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Pipinstr. 1, Altstadt-Nord, 50667 Cologne, Germany
#76 of 237 hotels in Cologne
Guests' ChoiceReview Score
Based on 738 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
9.4
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Facilities
8.3
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Staff
8.7
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Value for money
7.6
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Free WiFi
8.5
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Reviewed: May 4, 2024
Yevheniia
Ukraine3 Reviews9.0“Very good”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Minor drawbacks - The cup in the room was scratched, it’s better to change it. Also the electric kettle didn’t turn off automatically and I had to watch it every time I wanted to drink a cup of tea. You can hear the sound of TV in the bathroom, there is a dynamic in it, and I didn’t find how to turn it off.
Exceptionally friendly attitude and stuff! They changed my booking dates free of charge, and called me a taxi to the airport per my request. Breakfasts are very tasty. The windows are noise-proof so it was quiet in the room and I slept well. Location is great - very close to the city center and the Dome.
Stayed in February 2024
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Reviewed: April 28, 2024
Fatima
Germany20 Reviews4 helpful votes8.0“Nice stay”- • Business trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Jusz ONE Bath Robe in our Suite.No Expresso Capsules for the Expresso Machine. Poor Tea sortiment. The most disappointing of all was the incidentsat the bar. My husband had tried as early as 6.pm to reserve a place for two at the Harry's New York Bar for later that evening ...After several failed attempts, he was informed by one of the Bar personel that, Reserving a place/s at the said bar was no longer allowed/not necessary. We both later went to the Bar at about 21.40.pm only to find to our shocked amazement that,place reservation cards(2) had been placed on the last segment of the bar!. My furious husband then tried to find out from.the Tattooed Bartender why places were still being reserved although he (my husband), had earlier been told the.contrary?....Her response was very unprofessional to say the very least.... As if that was not bad enough, the Bartender insisted we settled our Tabs immidiately although we had informed her we were staying guests and had exptessed the wish to have everything charged to our room 502......again, NO CHANCE. We made the best of an evenning that had started badly....needless to say but,we wont be coming back to Harry's New York Bar in a hurry.
Very friendly Concierge.Fantastic location.Proximity to the old part of the city with it's tons of Tourists attractions. Another plus is also the large number of shopping malls in the vicinity.of the Hotel.
Stayed in April 2024
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Reviewed: April 28, 2024
Khan
Pakistan59 Reviews9.0“Great stay”- • Business trip
- • Group
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Location , toiletries , room breakfast
Stayed in April 2024
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Reviewed: April 24, 2024
Marc
Belgium56 Reviews4 helpful votes9.0“Last minute decision”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Is is amazing how this hotel still looks brand new after all the years Spacious rooms Great breakfast Correct staff
Stayed in March 2024
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Reviewed: April 18, 2024
Wilkinson
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 4 nights
size of the rooms and separate bath and shower
Stayed in April 2024
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Reviewed: April 18, 2024
Timofei
Estonia23 Reviews1 helpful vote8.0Very Good- • Business trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
breakfast selection is a bit narrow, but very fresh and tasty
Everything in general was really good
Stayed in April 2024
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Reviewed: April 14, 2024
Brian
Ireland1 review9.0Wonderful- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn't anything I didn't like
Staff very professional and good at there job hotel was clean and hotel was well located
Stayed in April 2024
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Reviewed: April 1, 2024
Ana
Netherlands133 Reviews11 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The temperature in the bedroom is too high - we tried to lower it and even in the minimum it was difficult to sleep.
The bedroom was really big - our son could stay with us and there was still a lot of space. It is also a ver dog friendly hotel, which is something very important to us. The breakfast was great - several different options, even for vegans and people with allergies. The staff was great. The location is also a plus, you can walk everywhere!
Stayed in March 2024
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Reviewed: March 28, 2024
Benjamin
Ireland13 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 5 nights
- • Submitted from a mobile device
There is no free parking for guests at the hotel and they charge €30 for 24 hours, but there is a cheaper parking option next to it. Room cleaning was below standard we had to ask a couple of times to get this done.
The hotel is in a convenient location where everything is in a walking distance. The staff were very helpful and friendly.
Stayed in March 2024
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Reviewed: March 25, 2024
Ewa
Germany30 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 2 nights
Well, couldnt hurt if one didnt have to pay for fitness centre...
Breakfast very good! Room very spacey! Bed supercomfy! Nice place overall
Stayed in February 2024
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Reviewed: March 24, 2024
Yael
Israel34 Reviews4 helpful votes9.0“great location, not cheap”- • Business trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
breakfast overpriced
great location, nice staff
Stayed in March 2024
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Reviewed: March 17, 2024
Dimitar
Bulgaria7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Furniture was a bit old
Perfect location, spacious rooms
Stayed in March 2024
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Reviewed: March 16, 2024
Niall29
Ireland23 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Comfort Double Room
- • Stayed 2 nights
The lady in the bar trying to charge me for a glass of tap water to take up to my room was not cool
The bar was fabulous.
Stayed in March 2024
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Reviewed: March 7, 2024
Pipedream
United Kingdom16 Reviews9.0“Great hotel - perfect location for evenings out, clean, spacious and very professional staff”- • Business trip
- • Group
- • Superior Double or Twin Room
- • Stayed 4 nights
Unfortunately I didn't realise the room options and had a road facing room. It was very noisy. The elevators were very busy as one was faulty and out of order.
Great location, lovely clean, spacious room with a great shower!
Stayed in March 2024
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Reviewed: February 24, 2024
Justinau84
Netherlands94 Reviews7 helpful votes9.0“Nice city hotel”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was slightly too warm
Spacious room and clean environment
Stayed in December 2023
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Reviewed: February 23, 2024
Gregorhs
Netherlands28 Reviews5 helpful votes9.0“Everything right around the corner”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Even for the downwards elecator we had to use the keycard.
Great swimmingpool. Excellent location. Good breakfast. The view of the Kölner Dom from the elevator.
Stayed in February 2024
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Reviewed: February 21, 2024
Romain
Luxembourg1 review9.0“Excellent stay, when back in town, we will book the hotel again.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Easy access to indoor parking. Very convenient location close to city center and key transportation. Hotel is clean with very good room comfort. Personell very nice and helpful. Excellent breakfast choices.
Stayed in February 2024
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Reviewed: February 21, 2024
Aleem
South Africa10 Reviews7.0“A little overpriced, but the location cannot be beaten”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
Room could do with a revamp. Everything works and is where it should be, it just feels a bit outdated for the times.
Room was quite comfortable, however it did feel dated and a bit old. TV didnt really seem to work, felt clunky and outdated. If youre just looking for a place to sleep after a day exploring the city, you cant go wrong here
Stayed in February 2024
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Reviewed: February 10, 2024
Thomas
Netherlands153 Reviews10 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast very expensive. Lot of confusion about the parking. The website says there is a parking, but then its not accessible and when you call, you get the advise to go for a public parking nearby. Best to assume there is NO parking and go to the public one, if you ask me. Staff is just rude, sorry.
Great location. Nice breakfast. Clean rooms.
Stayed in February 2024
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Reviewed: February 10, 2024
Ewa
Germany30 Reviews2 helpful votes9.0“Fantastic place in Cologne!”- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Would be nice if breakfast was till 11 😆 and the pool use free..
Staff nice and helpful, very comfy bed! Big room!
Stayed in February 2024
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Reviewed: February 2, 2024
Janis
Belgium3 Reviews7.0“We really enjoyed our stay at the hotel. The location was perfect. A couple little things could be better but overal a g”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No sockets near the bed, 2 small blanket instead off one big one. Way too expensive breakfest
Very good location, nice rooms and friendly staff
Stayed in February 2024
-
Reviewed: January 31, 2024
Harvinder
United Kingdom13 Reviews8.0“Everything was as expected”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location
Stayed in January 2024
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Reviewed: January 21, 2024
Ibrahim
Germany17 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Top location 👌
Stayed in December 2023
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Reviewed: January 16, 2024
David
United Kingdom12 Reviews7.0Good- • Business trip
- • Family with young children
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
It's an upper class hotel fill the mini bar.....in most hotels of that star rating pool and gym are inclusive....when it says 16 euros entry outside the door then the hotel charges 18 Euros
Always clean local to town and fair
Stayed in January 2024
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