Maximilianstraße 2, 83471 Berchtesgaden, Germany
#3 of 23 hotels in Berchtesgaden
Guests' ChoiceBased on 76 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.4
Value for money
8.6
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 28, 2024
Laurence
United KingdomThere were no English TV channels this is disappointing for a hotel of this price
The room size was very good
Stayed in March 2024
Reviewed: December 9, 2023
Richard
United KingdomN/A
Absolutely outstanding in all respects.
Stayed in December 2023
Reviewed: November 29, 2023
Frances
GermanyThe staff was very friendly and welcoming
Stayed in November 2023
Reviewed: October 16, 2023
Tamra
AustraliaOur room was a long walk from the main reception and other facilities ( because its a big complex) in the building and we weren't very close to our daughter staying in another room.
Location was nice and central and good parking for our car. Food was lovely and staff were nice and friendly and helpful.
Stayed in September 2023
Reviewed: October 7, 2023
Robert
United States of AmericaThere was nothing I didn’t like.
The staff was exceptionally competent and nice, and the breakfast was superior.
Stayed in October 2023
Reviewed: October 3, 2023
Michael
United States of AmericaI guess maybe the price. Fairly expensive, however, I’ve paid far more for far less nice places. Great value.
Pretty much everything. Great location to stay and/ or make a base camp. Centrally located to do many places.
Stayed in October 2023
Reviewed: September 22, 2023
Rafał
PolandParking is too tight
Calm, landscapes, buildings architecture.
Stayed in September 2023
Reviewed: September 20, 2023
Diana
United States of AmericaGreat service and info helpful.
Stayed in September 2023
Reviewed: September 16, 2023
Trupe
GermanyBreakfast and location was perfect
Stayed in August 2023
Reviewed: September 15, 2023
Audur
Icelandaircondicion
comfy beds, very good breakfast
Stayed in September 2023
Reviewed: August 17, 2023
Libor
Czech RepublicLocality and environment of small but very nice town
Stayed in August 2023
Reviewed: July 4, 2023
Gideon
GermanyNothing.
The room was very large with excellent views. The furnishings in the bathroom were good. The furnishings in the bedroom were excellent: new and of high quality. The spa area is large and has excellent views of the mountains. The breakfast offers a wide range and the food is of high-quality. The location of the hotel is also perfect - it literally IS the centre of the town! All this for a very reasonable price.
Stayed in July 2023
Reviewed: June 27, 2023
Abdoulah
KuwaitNothing
Every thing and recommend my family and friends to book in the hotel The food the staff every thing fabulous
Stayed in June 2023
Reviewed: June 19, 2023
Campbell
United Kingdomnothing
well run, efficient friendly staff,beautiful views, good food, spacious rooms,
Stayed in June 2023
Reviewed: June 9, 2023
Colton
United States of Americanothing
Great location, beautiful building
Stayed in June 2023
Reviewed: June 8, 2023
Ka
Hong Kongnil
Food. Dinner has different courses and options included in the price already
Stayed in May 2023
Reviewed: June 8, 2023
Peter
HungaryThis is NOT the problem of the hotel, but the underground parking ramp is unnecessarily narrow, while there is space to make it wider and the parking itself is OK. So be careful when driving in and out.
Perfect location. Comfy, spacious room and very good bed. Breakfast is exceptional, very wide selection, good quality.
Stayed in June 2023
Reviewed: June 5, 2023
Vance
United States of AmericaThe rooms have no air conditioning and are not well ventilated. If it is hot and humid outside, it will be the same in the room. There is no coffee maker in the room.
Excellent breakfast and location. The pool and spa area are superb. Everything is very clean and in good condition.
Stayed in June 2023
Reviewed: May 20, 2023
Claudia
United States of AmericaThis is a very high quality hotel in every way. it is centrally located with fabulous views. The restaurant’s are excellent as are the wellness facilities. The staff is highly professional.
Stayed in May 2023
Reviewed: May 6, 2023
Karen
IrelandLocation perfect, food amazing, super comfortable.
Stayed in May 2023
Reviewed: January 8, 2023
Dana
GermanyThe water temperature in the shower was inconsistent. The room seemed to lack ventilation. it got hot and stuffy even with the window open in the winter.
Very well maintained and run. Super friendly staff that really paid attention and made our experience feel personal. Absolutely beautiful location that offers something for everyone. Great food and facilities. Our little one loved the rooftop jacuzzi and we were able to use the babysitting services and also enjoy a massage and the saunas.
Stayed in January 2023
Reviewed: December 17, 2022
William
United States of Americanothing
quality
Stayed in December 2022
Reviewed: December 17, 2022
Gerhard
United States of AmericaGreat location in the middle of town and Christmas market; great facilities and superclean food was very good and buffet was outstanding so was the friendly service
Stayed in December 2022
Reviewed: December 11, 2022
Richard
United KingdomNothing
This hotel is outstanding in all respects
Stayed in December 2022
Salisbury, UK
Granada, Nicaragua
Andalo, Italy
Milladoiro, Spain
Orcines, France
Villány, Hungary
Zagreb, Croatia
San Antonio, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content