WiFi in room was not working all the time. Accept the age of the building makes reception signal poor

Very comfortable and welcoming staff

Stayed in April 2024

Due to the age of the house no elevator. Very narrow cobblestone street. Hard to get there with a car. Parking 250m away. Absolutely no wheelchair access.

Good breakfast. The house was build in the 16th century and rebuild in the 19th century. Very rustic but very clean. Beautiful basement (16thcentury) restaurant and bar. Good quality food at medium price range.

Stayed in April 2024

The wifi failed several times over our two days and took a few hours to come right- it seemed to be throughout the hotel and we heard others speaking about it. I hope they get that fixed soon

Hotel had so much character- much better than a generic accomodation. The whole place really felt like it was out of a different age, and amazingly decorated, but not at all warn out and very clean. This combination made it one of the best places I’ve ever stayed. Bed was very comfortable, view over Monschou was great Continental breakfast was good Staff were very friendly throughout our stay- some spoke only a bit of English, but were committed to working through the language barrier for us

Stayed in April 2024

Main description says Parking, but there's only public parking 5 minutes walk away. A bit difficult to find- maybe the sat navs fault though.

Only a short walk to the centre of the village. Lovely historic building. Good breakfast.

Stayed in April 2024

Car parking a distance away. No teasmade in room.

Close to town centre.

Stayed in March 2024

Could do with tea/coffee making facilities in the rooms

Location was fantastic And able to park in a garage opposite for a fee

Stayed in February 2024

Very charming and a very pleasant stay. Breakfast was nice. Would definitely return; in fact, we met some other people at breakfast who come every year.

Stayed in December 2023

If only the host and hostess would smile, even just once 😊. Under their reproachful eyes, I felt I had done something wrong or was about to do something wrong. Yet I believe they love their guests, from the way the fruit salad at breakfast was minutely prepared.

Big room with comfortable bed. Very quiet at night to sleep. Good breakfast in a beautiful and elegant room. A fairy tale spot as a stop over on a hiking trip.

Stayed in February 2024

Loved the old historic hotel and breakfast to stay during the weekend Christmas markets and explore Monschau, easy to find and close to everything.

Stayed in December 2023

Making tea/coffee is not possible in the rooms.

Breakfast is very tasty. Room decoration is awesome. Perfect location to see the town and very accessible to nature walk. Staff is helpful.

Stayed in December 2023

Authentic indoors

Stayed in December 2023

No English speaking staff. I mean 0 English not even basic knowledge. It's very hard to even arrange room cleaning or the accommodation account. The breakfast could be a bit better it was very limited and the restaurant wasn't open.

Location amazing Hotel atmosphere more than amazing

Stayed in December 2023

Shampoo / soap was not provided in the room

Very nice hotel with an authentic athmosphere located in the old town of Monschau !

Stayed in November 2023

The pillows and the mattresses were not really comfortable, the lady at reception showed no openness to speak English (which we knew already going in) but was kind of harsh even when we made the effort to speak German (they did not let us keep our bags there the day we checked out for just a few hours to visit the city)

Good breakfast (with breads, hams, cheese, eggs, jams, etc but nothing really sweet like croissants or sugary things), the room was pleasant and warm, the hotel was in a very good location.

Stayed in November 2023

Bedsheets were old from polyester material, cushions felt like many balls in one cover, small room, very cramped batroom, old beds frame and floor making noise with every movement ( for some is a charm)

It is very close to parking area and the centre, breakfast is ok, very clean

Stayed in November 2023

Staff/owners were a bit cold and curt. No coffee/tea facilities. Picture advertised was not of the hotel. And seemed a bit expensive.

Really clean bedroom in a lovely old building. Breakfast was one of the best I have had. Good location. Water was really hot.

Stayed in September 2023

location

old charm

Stayed in September 2023

Access by car to the hotel was on the narrowest streets I have ever seen. Had to park at the tiny multi story car park ( with the smallest parking spaces I have ever seen) and then drag our bags 400meters cobble streets uphill in the rain. One could manage the road by car but distance sensors bleeping all the way. Monschau did not shine in the rain , bit like Blaenau Festiniog on a bad day. Probably nice in nice weather. Not a wide range of eateries and getting in was difficult as dinner time approached. No food available at the hotel Eventually ate at the Hotel Horchem which was excellent and good value. Done Monschau won't be doing it again. Lack of English by the patron did not help in finding the way to the hotel but I would not expect many hoteliers in England to speak German. Sat Nav would not send me down the narrow streets I actually needed to go down.

Not much, not helped by terrible weather. The hotel is quaint but seriously outdated even for a "quaint" hotel. Like stepping back in time. It does have character. Good breakfast in a nice dining room Overall quite pricey for what was on offer.

Stayed in July 2023

The cellar was closed and I would liked to have had a look in there at the restaurant. The staff do not speak any English but we managed.

The breakfast was basic but good fare. A toaster would be a good addition.

Stayed in August 2023

The staff either cannot or will not speak english which makes it very hard for someone from a different country to communicate with them. When checking out I forgot my creditcard pin and the lady at the front desk treated me in an irritated way even though I managed to pay with a bank card eventually.

Beautiful old building and the interior style matches very well. Everything is very neat and well maintained. It was also super clean.

Stayed in August 2023

Beds were a bit uncomfortable, rooms small. The area could be a bit noisy in the evenings. No lift in hotel. The top floor is a bit of a hike.

Great location and staff very nice. Hotel is over 400 years old, very unique.

Stayed in August 2023

Liked it all

Beautiful location Stayed many times before Always welcoming Breakfast very good

Stayed in July 2023

I always get the top floor

If you like olde worldly this is for you. Gorgeous building , very clean and our room (32) was very large

Stayed in July 2023

A beautiful old building but obviously no elevator - don't bring heavy luggage if you stay in this hotel

Well placed, confortable, close to a public parking (you cannot go in the old town by car, luckily!) Overall, very charming for a romantic weekend.

Stayed in July 2023