I drove to the location and Google maps said we arrived but the hotel is actually down the Alleyway. We parked the car on the street and walked to the hotel because we didn’t know if we could drive down the alley. The hotel has several buildings. Our building had really steep stairs to get up to the room. I saw 2 elderly couples struggling to get up the stairs so if you have mobility issues this might be a problem.

The staff were so nice and helpful. We got to the hotel and they helped us get our luggage to the room. The room was large, clean, and spacious. Great location everything is right around the corner and the hotel has a beautiful restaurant. They also have parking that is secure with a gate around the corner.

Stayed in May 2024

Tea and coffee in the room would have been nice.

The room was very tastefully decorated and very clean. The location was excellent, very near both the river and the old town. The staff were all very pleasant. We enjoyed our stay.

Stayed in April 2024

Room was a bit obtuse to find. They could have a layout map online or given at reception to show guests where breakfast room, room, and reception services are each located.

One couldn’t find a more convenient location central to everything in the old district, and reasonably priced public parking just steps around the corner. The restaurant and guest breakfast room are charming. Their is an elevator, however, their are steps up to reception and steps down to some rooms after the elevator, so if mobility is an issue, let them know. Everything was absolutely spotless and comfortable.

Stayed in April 2024

No kettle in room

Excellent location

Stayed in March 2024

The bathroom wasn’t very clean. The housekeeper left the soap bar wrapper on the sink and upon throwing it away, I discovered the trash had not been emptied. The beds were not comfortable at all. They were super hard mattresses. For the cost of the hotel, I found our room a little underwhelming. Lastly, while it was great to have a dedicated parking garage (for a daily fee) it is not as convenient as we had hoped.

The location was absolutely perfect. It’s located in the heart of downtown Heidelberg and we were able to walk everywhere. I also loved the proximity to their restaurant which was amazing.

Stayed in March 2024

No restaurant available after 4 o clock. No tea or coffee facilities in room.

Great location. Clean and comfortable room. Secure on site parking. Friendly staff.

Stayed in January 2024

Great location and conveniently located right by the Brewery when we had a nice dinner

Stayed in January 2024

The location is great and the restaurant highly recommended. The staff are helpful. There’s parking onsite and the charges for pet reasonable at 10 euro. It was a pleasant stay.

Stayed in January 2024

Bed did have a too soft matrass.

Great location, good breakfast but probably overpriced.

Stayed in December 2023

Even though breakfast is provided in wonderful, atmospheric settings, it is very expensive for an adequate continental buffet with very few options

At the heart of Heidelberg's magical old town and very convenient for Christmas markets, food and hospitality. The fantastic old dining room is at the heart of the experience and is just wonderful. Very atmospheric. Rooms are spacious, comfortable and clean and staff were friendly and helpful at all times.

Stayed in December 2023

Great location in old town. The restaurant downstairs was both homey and lively. I think the staff might be family. The breakfast was a buffet line in the kitchen. Otherwise, the main dining room was huge and had corporate and cruise groups coming in. Still, it felt intimate.

Stayed in December 2023

Had to buy water rather than replace it each day. Slightly lukewarm welcome in the pub / restaurant areas.

Great location.

Stayed in December 2023

It was sad that, for the room at this price, there is no basic amenity like a kettle in the room. I had to walk down to the reception and asked for it. Still, it was not available as there were only three of them and all were occupied. While this is not something major, but it could have been better to comfort all guests.

The room was really spacious and cozy. The bed was very good. Our little kids slept very good for the entire night. The restaurant is also a micro brewery. Beer is exceptionally incredible and second to none in this town. I have been dining here since 2014 and keep returning for the beer and foods!

Stayed in November 2023

Nil

Great location

Stayed in September 2023

No air conditioning but we’re aware at time of booking. We’re able to get a fan from housekeeping. Shower water did not drain from bath. Checkin person was not very welcoming.

It was in a great location

Stayed in August 2023

Limited reception open times (at least durng weekend)

Very friendly staff.

Stayed in October 2023

Great place as part of the Brewery, good breakfast options, flexible staff.

Stayed in September 2023

A little noisy when the trucks are going by to pick up trash. The twin beds that made up my bed were a little rough to sleep on.

Great location in the center of town. Having a brewery, a beer garden, a restaurant and even a jazz club all be part of the same complex makes it feel like a cultural experience.

Stayed in September 2023

The room didn't have any fans to help circulate the air. It was quite hot during the day and early part of the night in the room. The office closed early so we could not ask anyone.

The location is excellent with private and secure parking. We could walk to the main area within a couple minutes.

Stayed in September 2023

Noise

Stayed in September 2023

I didn't check the booking website well enough, the room did not have air-conditioning. I am usually too hot at night, but luckily it rained that evening which cooled the outside air down enough to get the room cool enough to be comfortable.

As expected, a characterful hotel in the lovely old part of the city. A pity the traffic south of Heidelberg was very bad, so we lost 3 hours and could not arrive In time to see the old city.

Stayed in August 2023

not the most comfortable bed

great location and really friendly staff

Stayed in August 2023

I would have liked one big matrass instead of two singles

arrived late and key was with waiter at restaurant, smooth check in.

Stayed in August 2023

Excellent location. Lovely beer garden/restaurant. Super friendly.

Stayed in August 2023