Room very comfortable and breakfast selection was great. The location was perfect for transport to and from the airport and for getting around the city. Good local bars and restaurants only a couple of minutes walk away.

Stayed in May 2024

Ok

Location

Stayed in April 2024

1. ! Terrible experience with the Wifi. It was unbelievably slow - the incoming speed was only 2 Mbps and the outgoing speed was 512 kbps. This is completely unacceptable in 2024. My mobile internet (O2) was blocked at the hotel's property, so I had no choice but to use their awful wifi. I saw warnings about this in other reviews, but I foolishly ignored them. It turned out to be true. 2. The reception staff (almost) didn't smile, which I found strange. 3. The air conditioning in the room didn't work, even though we had it on the lowest setting. It was nearly 30 degrees outside, and it was very hot. We had to open the windows, but then mosquitoes came in, and having windows open in such heat wasn't much help. 4. They didn't help carry our luggage to the room. 5. The pillows were very bad quality and definitely affected my overall comfort during the stay. By the end of the third day, my neck was so sore that I couldn't even turn it. The beds were good. 6. On one occasion, there was incessant knocking on my door - a total of 6 times. I thought the person would eventually give up and leave, but to my surprise, it turned out to be a staff member delivering... toilet paper. While I appreciate the gesture, I couldn't help but feel that 6 knocks were a bit excessive for such a simple delivery. Prior to that incident, I had also experienced 2 knocks on my door offering nuts. Overall, for the price, I expected a more luxurious service with friendlier staff. It wasn't necessarily bad, but it also wasn't super great, with many details overlooked.

1. The location is great, very close to all the attractions. 2. The room was clean, and housekeeping would change towels upon request. However, they didn't change the bed linen during my 3-day stay. Cups were washed daily. 3. The breakfast was okay, but not as fabulous as advertised. There was no oatmeal, but they had scrambled eggs, rice porridge, a selection of cheeses, and average pastries. Overall, the breakfast was decent, but the staff at breakfast wasn't very friendly. 4. The bathroom amenities provided by the brand RITUALS were a nice touch. I enjoyed having hand soap, body lotion, shampoo, shower gel, and hair conditioner available for my use. However, I was disappointed by the absence of slippers and a bathrobe.. 5. The curtains in this hotel were excellent at blocking out sunlight. They provided great coverage and ensured a dark environment for sleeping, which was much appreciated

Stayed in May 2024

We didn’t have our room cleaned for two night

It was very center to the city and we had a lot of stuff near us

Stayed in March 2024

The attitude of the main waiter/ maitre’d in the tapas restaurant. He was unhelpful and although it may have been a language issue , quite rude.

Breakfast was excellent; good choice and good service when busy on Saturday morning. Perfect location.

Stayed in April 2024

There were no sockets next to bed, which was very uncomfortable

Nice and cozy

Stayed in April 2024

The WiFi was abysmal, and the check-in and check-out processes were laborious. Staff were very helpful and hardworking.

Excellent location and the rooms were very clean.

Stayed in April 2024

Very noisy ventilation

Great location Comfortable room and bed Helpful staff

Stayed in March 2024

If I had a complaint, I believe the carpets could have been cleaner

Staff are amazing, so friendly and helpful

Stayed in April 2024

WiFi was useless. Didn't know it is possible in year 2024 to have so poor connectivity, especially in quite respectable hotel. Floor of the bathroom was not as clean as I would expect for such establishment

Location is just great. Short walk to tv tower, or Brandenburg gate, museum island just next door. We were given extra bed without asking - we traveled with our 3 years old. That was appreciated.

Stayed in April 2024

noise from nearby trains, bearable but bit annoying

nice clean hotel, friendly staff, good breakfast and located so you can walk to a lot of the major sights

Stayed in April 2024

No bottle water in the room, was told to purchase water from the Tapas bar that was over 8 Euro or I could drink the tap water.

Nice Hotel in great location, big size rooms, big shower and overall good experience.

Stayed in April 2024

Expensive breakfast. Our room was a standard room with no view at all, which was expected. Despite having "don't disturb sign" on the door, the personnel tried to desperately clean our room 😀... probably more training is needed.

The location was excellent, we didn't use the facility much. The breakfast was expensive, thus, we didn't take this option as all around the hotel great breakfast at much decent prices are available. The hotel went into the "skip the clean for the green" but the staff wasn't fully aware of that yet.

Stayed in April 2024

B’fast too expensive Late checkout too expensive

Location and friendliness of staff

Stayed in March 2024

The location of the Hotel is perfect for travelling. Many sights of Berlin are reachable in few minutes.

Stayed in March 2024

Nothing

Excellent location, friendly staff and could not fault accommodation.

Stayed in April 2024

Nice location

Stayed in March 2024

No WiFi working in the room

Location, lunch and breakfast restaurant. Good room temp - not too hot like many hotels globally

Stayed in February 2024

The hotel is centrally located and near the Friedrichstraße station. The room which faced towards the river was very comfortable and clean. We had a large bed (2 singles put together), bath with shower overhead, toilet and a bidet. There was a kettle and a coffee machine. Tea and coffee was replenished every day. The breakfast was excellent with both cooked and continual dishes. The staff were friendly and very helpful. We would stay here again.

Stayed in March 2024

However, on our third night there was a party in the hotel going until 1am. When we complained about the noise, they moved us to a different room immediately. However, we were moved to a room with a connecting door to the room next door and the people in the next door room were so loud. It would have been nice for them to warn us about the party in advance.

We loved everything about this hotel for the first two nights we stayed there. The room was clean, spacious, had a very comfy bed and powerful shower, it was in a good location, and was nice and quiet. It has a restaurant downstairs and there’s lots of space in the hotel lobby to sit and relax.

Stayed in March 2024

All good

Well positioned. Clean. Great Tapas bar and super breakfast.

Stayed in March 2024

Central heating/air conditioning (?) - little bit noisy in our room

Excellent and varied choice of food for breakfast. Staff very friendly and helpful. Nice bar area - didn't try the tapas.

Stayed in March 2024

Could use a slight renovation!

Location, breakfast, and staff were top of the game!

Stayed in February 2024

Was a sewerage smell in the room (224) might be something maintenance should look into

Loved the central location of the hotel. Just a 15min walk from the Brandenburg Gate and 2 min walk from Freidrichstrasse Station

Stayed in March 2024