What really made this stay so great, was the staff. Always very helpful, attentive and cheerful.

Stayed in May 2024

Like I said in a previous review, the rooms required some renovation. On this stay, we were able to see renovations to the hotel were underway. So this hotel will be a nice place to stay again when it is done.

The location is quiet and there is always parking available for free. In Germany especially, on booking you see so many hotels show that they have parking to only find they want another 20-30 Euro a day for parking so sad. All the staff in the hotel and restaurant are exceptional and most helpful with anything you need. I have never had a rude or bad experience here. When it comes to the restaurant, the food prices are a bit higher, but the food that is served is well in line with this. Anybody who has taste will enjoy the restaurant.

Stayed in January 2024

No elevator, but that is understandable.

Nice hotel in a historic, old building. Easy parking, great on-site restaurant, superb breakfast, very quite and nice location near a large park. Would definitely stay there again.

Stayed in April 2024

Restaurant extremely expensive and in my opinion not worth the portions or quality of food, I ate elsewhere after the first night

The breakfast was excellent and the general feeling of the hotel was classic

Stayed in March 2024

The rooms could do with renovation or at least a little paint to clean up water damage in some bathrooms.

This hotel is in a quiet location. The rooms were clean and tidy. The food and service in the restaurant is excellent. The staff here are very polite and helpful.

Stayed in November 2023

It's far from Hamburg city center, in case you're planning to go there regularly, which was not my case.

Kind and helpful staff! The facility is bigger and more beautiful than the pictures online :) with a beautiful typical north-german thatched roof ("Reetdach"). The fitness room is better than a lot of commercial gyms!!!! Comfortable bed and nice room!

Stayed in August 2023

A bit out of the way. Not able to get another night except at exorbitant rate.

It was lovely and quiet in a nature location right on the Oberalster. Great atmosphere. Staff were friendly. We arrived late at night and needed a taxi to get there from the railway station.

Stayed in June 2023

Could do with a bit more variety for breakfast options and the restaurant.

Quiet and idyllic location. Directly at a stream, perfect if you like to escape the big city and hike. The staff was very friendly and helpful.

Stayed in June 2023

Complimentary bottle of mineral water always has a broken cap seal. It's just filled with tap water and reused is my guess. I never dare drink it. I'd rather pay for an unopened bottle. Not a good look.

Stayed in November 2022

grumpy staff extremely hot room very bad traffic to & from on motorways.

peaceful location over looking stream nice spacious room

Stayed in August 2022

The bathroom was squeezed into a part of a sloping roof line. As a tall person I couldn't shower properly or use the toilet without hitting my head on the tiled ceiling. Also, we couldn't use the pool as the pump was broken and the water was cloudy.

Quiet, pretty location within forested area - many walking options. The buffet dinner was of good quality and changed each night. Friendly staff.

Stayed in October 2022

Nothing

Location....staff.....amazing breakfast

Stayed in September 2022

The food at the lunchtime snack bar was a bit so-so

Beautiful location, comfortable hotel, excellent staff, great restaurant

Stayed in August 2022

Not too much to complain about. yes, the furnishings are a bit dated, but that’s what makes it cool and so German. The night time restaurant staff seemed sad and sour.

loved the charm and comfort. It’s set in a nice, secluded residential area in a forest. Really beautiful

Stayed in August 2022

The restaurant was a bit formal for a family. The pool was incredibly hot.

The location is very excellent with nice nature trails. The pool facility adds a lot.

Stayed in April 2022

I booked a bathtub room but i was given another room without one .

The food, swimming was amazing and staffs were very helpful and professional.

Stayed in October 2021

Very nice and comfortable place and the quiet location surrounded by forest was an added bonus. The staff spoke excellent English and was always very helpful. I am planning to stay there again when I’m back in the area.

Stayed in September 2021

Great Hotel! All expectations were met! I would recommend it to everyone!

Stayed in July 2021

The beds were a bit too soft for me, but that's just my opinion, my sister loved them.

Breakfast was really good and there were plenty options. Location was excellent! Connecting with nature at its best. Staff was kind and helpful. All in all we very much enjoyed our short stay and will visit again when we get the chance!

Stayed in June 2021

The hotel is comprised of a nice complex of buildings (including its restaurants and bars) which makes it feel like a cozy small neighborhood. The nature around the hotel is great to walk into. All facilities were clean and really pleasant to use, including the swimming pool, sauna and the gym. Bathrooms were clean, with hot water and very good water pressure.

Stayed in May 2024

That the pool only opened at 8am. I love my 1/2 swim before breakfast. A 7am opening would have been more convenient.

We loved the pool. The breakfast was wonderful and the croissants the best ever. I enjoyed the staffs good humour, especially a young woman(in training? She talked about „Berufsschule“) She was enjoyable in her openness …

Stayed in April 2024

Nothing to not like. It was excellent.

Beautiful little hotel. Room was delightful, they'd even included an umbrella and fluffy robe for your stay. Clean and quirky with friendly staff, excellent restaurant for evening meals, and one of the nicest buffet breakfasts I've ever had. Would be more than happy to stay there again.

Stayed in August 2023

Classical atmosphere, well maintained and managed facilities, and everything else.

Stayed in August 2023

Location was wonderful, beside a river/lake with woodland walks. Food was excellent dinner and breakfast. Staff were courteous and helpful. Would definitely stay again.

Stayed in August 2023