Prenzlauer Promenade 48, Pankow, 13089 Berlin, Germany
#289 of 525 hotels in Berlin
Guests' ChoiceBased on 98 hotel reviews
7.9Cleanliness
8.3
Comfort
8.0
Location
7.6
Facilities
7.7
Staff
9.3
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 19, 2024
Tiffany
VietnamThe man that I met the night that I checked in was complete opposite. Gruff, rude and very unhelpful. Day and night between the service. If I had not had the pleasure of meeting the second concierge the following day I would have never recommend this hotel.
The rooms were neat and orderly but a little dimly lit for nighttime reading. There was only one soap provided for body and hair to wash. I wish that was mentioned in other reviews so I could have brought my own soap. The breakfast was excellent, filling and well cared for. Everything was tidy and chilled as it should be. The women who was on staff the day that I came was extremely friendly and so helpful. She printed directions for me, helped me with the key, told me the easiest ways to travel around Berlin. An all around excellent member of staff(possibly owner). The location was vital to my business stay and I enjoyed the quiet neighbourhood and surrounding area. There were shops, restaurants, grocery stores and more located within easy walking distance.
Stayed in February 2024
Reviewed: November 2, 2023
Teodor
RomaniaThe bed could have been more comfortable
Very friendly and helpful staff
Stayed in October 2023
Reviewed: October 7, 2023
Milena
PolandThe hotel room is very spacious, the breakfast was quite big and delicious. Service is very polite. Although it's located on a big street, it's quite for sleeping. Bus stop is very near the hotel and it is well connected.
Stayed in October 2023
Reviewed: October 5, 2023
Amelie
NorwayGreat breakfast!
Stayed in September 2023
Reviewed: September 23, 2023
Docmaker
Czech RepublicNot very good location, it is warm in summer
Free Parking, Good breakfast and friendly staffs
Stayed in September 2023
Reviewed: August 1, 2023
Zafer
TurkeyFar ti the center
Breakfast Personel
Stayed in July 2023
Reviewed: May 28, 2023
Gie
AustriaThe staffs are friendly and helpful. The room was clean and outside is a playground for children. It’s peaceful and not noisy. The location is ideal to Berlin with the walking distance bus and trams. one thing I can criticise, no electric kettles, to make tea or coffee & microwave inside the room. It would be better if they had.
Stayed in May 2023
Reviewed: May 3, 2023
Deepali
United Arab EmiratesLocation and room cleanliness
Stayed in April 2023
Reviewed: April 29, 2023
Vítězslav
Czech RepublicI would appreciate to have the curtains on the windows...
Great breakfast and helpful staff
Stayed in April 2023
Reviewed: April 11, 2023
Indranil
Czech RepublicNice hotel and very friendly staff. Parking inside the hotel complex was quite good.
Stayed in April 2023
Reviewed: March 15, 2023
Justyna
Polandno terrible issues really. perhaps the beds could be comfier
a bit far from center but an easy walk to the nearest tram station. loved that there was a mini kitchen and the heating was lovely
Stayed in March 2023
Reviewed: February 27, 2023
Stefani
GermanyEverything is very old, the bathrooms should be renovated.
It was fine, we needed a place to stay between our move and it served the purpose. The staff was friendly, breakfast was great. The price is ok.
Stayed in January 2023
Reviewed: November 18, 2022
Kadri
EstoniaThe room was big. There were 3 of us and the room still felt big enough do fit 3 more. Loved it! It had a little kitchen corner also, great if you want to cook something. Staff was friendy and the breakfest was good!
Stayed in October 2022
Reviewed: October 15, 2022
Jenny
United States of AmericaGreat location and helpful pleasant staff.
Stayed in October 2022
Reviewed: October 9, 2022
Claudia
NorwayVery friendly and helpful staff! Quiet. Easy to get to the city centre by tram.
Stayed in October 2022
Reviewed: September 6, 2022
Vipul
GermanyNothing, everything was very nice.
Hotel location and room facilities.
Stayed in September 2022
Reviewed: July 19, 2022
Stuart
ThailandToiletries in the bathroom could have been better.
Breakfast was well set out and plentiful. Location was good for me 10 to 15 minute walk to where I wanted to be. Room was clean and contained all that was needed.
Stayed in July 2022
Reviewed: July 6, 2022
N
NetherlandsNot much to complain, just not the most inspiring surroundings and a busy sttreet right outside. The room had a standing fan rather than airconditioning - still very happy it was there, given the temperatures.
Easy to reach, 24/7 reception, very friendly staff, decent room, decent breakfast, parking space, and near to our main destination in Berlin: Sedes ticked most of our boxes.
Stayed in July 2022
Reviewed: March 13, 2022
Shishir
Germanythe light in the lobby of our room was not working and there was no soap in the dispenser for shower
Good spacious room
Stayed in March 2022
Reviewed: January 21, 2022
Gio
Italyvery cleaning, nice breakfast
Stayed in January 2022
Reviewed: January 5, 2022
Hanim
DenmarkI did like the Big Roms
Stayed in January 2022
Reviewed: November 2, 2021
Mary
United KingdomUnfortunately my boys could not watch TV as they did not program it to be translated into English and they have lots of stations that are not working.
The breakfast was very good as they had various types to choose from and guess could request for what type of breakfast they want. The location is good and easy assess to the centre of Berlin as public transportation is few minutes walk from the hotel.
Stayed in November 2021
Reviewed: October 15, 2021
Kafilat
GermanyNothing
Better
Stayed in October 2021
Reviewed: September 27, 2021
Nadezhda
GermanyRoom was really big. It was clean and quiet. Breakfast was tasty. Beds were very soft and cozy. Staff was really nice and helpfull.
Stayed in September 2021
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