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Reviews of Hotel zum Heidkrug & Café Lil

Am Berge 5, Altstadt, 21335 Lüneburg, Germany

#6 of 18 hotels in Lüneburg

Guests' Choice

Review Score

Based on 54 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: August 9, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi did not work

    Nice room, good location

    Stayed in August 2025

  • Reviewed: July 23, 2025

    9.0
    I recommend the place.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Super location. Very friendly and helpful staff. Clean and neat.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    Highly recommended
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in July 2025

  • Reviewed: June 12, 2025

    8.0
    Great value and location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    It wasnt cleanin some areas ( that are not typical as under sofa or corners). We saw it by accident as our sons toy fell under. So we were unpleasantly surprised with a hill of dusts and someones lost sock. Also, the open wall concept is stylish and all. But its awful to wake up covered in the wall particles that are falling from the wall. 🤣

    Location, style and employees

    Stayed in June 2025

  • Reviewed: May 21, 2025

    8.0
    Brilliant location, very clean and helpful friendly staff
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is not staffed after 18.00pm Wed-Sunday and not staffed after 13.00pm on Monday and Tuesdays. I arrived just after 18.00pm, if there had been a staff member on duty, I would have asked for an additional pillow as there was only one pillow in the bedroom and it was not supportive, very flat and lumpy. I would also have asked if there was access to a kettle for making a hot drink and filling a hot water bottle. The one night I stayed it was a bit noisy as there was a group of 6 sitting in lounge area by the stairs in the evening and the sound travelled upstairs, I was unable to close the door to the landing near where my room was which would have helped block out the noise. Talking to other guests, the Hotel is usually very quiet.

    Brilliant location, friendly staff member, cleanliness throughout the Hotel

    Stayed in May 2025

  • Reviewed: January 1, 2025

    9.0
    Charming and comfortable!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking wasn’t easy or cheap and it took about 10 minutes to heat up the water in shower, but I’d still stay again.

    The location and rooms were amazing!

    Stayed in December 2024

  • Reviewed: December 11, 2024

    9.0
    central location with historical charm and quiet bedroom
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    central and charmful location

    Stayed in December 2024

  • Reviewed: August 25, 2024

    9.0
    Great location and lovely old building with modern amenities.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wish I could have stayed longer.

    Loved the ambiance.

    Stayed in July 2024

  • Reviewed: August 8, 2024

    7.0
    Very central and comfortable. Would have been helpful to know in advance that early check out is not possible.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No staff around. I wanted to leave early but no one was there until 8.20 to take payment.

    Great central location

    Stayed in August 2024

  • Reviewed: August 5, 2024

    8.0
    Very Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Location

    Stayed in July 2024

  • Reviewed: June 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cosy hotel, the age of the building makes it a bit special to navigate, don't bring too much luggage.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    A Good Choice in Small, Charming Lüneburg
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights

    Note well that the check-in time is ONLY from 15:00 to 18:00, at which time the café closes, and you're on your own!There is a key code to open the front door after hours; don't forget to take it with you! The breakfast is a la carte, in the café, and priced on the high side for what is a well-presented cold plate. With so many good bakeries in town, I wouldn't do it again.

    This is a very small hotel, above a café, and I counted only three rooms, though there could be more in another section of the building. Staff was very friendly and helpfull, when they were there. (see below) My room was comfortable, though small, and the Wi-Fi functioned very well. The hotel is in a good location, but it's some distance from the Bahnhof.

    Stayed in May 2024

  • Reviewed: January 31, 2024

    7.0
    Great for a short stay in Lüneburg
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No basic hotel toiletries one would expect from such a hotel. Overpriced menu.

    The location is great, the ambient is very cozy and the staff is friendly and thoughtful.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Thin, smallish towels. I found breakfast, with its limited choices and where you pay for each item separately, to be inferior to other hotels in Germany. Long wait for it, too. Neglected plants languishing in various corners.

    Beautiful building. The website states that there is a kettle and when there wasn't one in the room I asked and they gave me one immediately (no tea/coffee though).

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We like everything, however, maybe some things could be made even better: - A small desk in the room would be nice - At breakfast, it would be great if one could order some additional fruits and/or vegetables

    - Beautiful historic house, lovingly decorated - Comfortable room with big bathroom - Good breakfast - Friendly staff

    Stayed in December 2023

  • Reviewed: October 26, 2023

    9.0
    Lovely hotel in old Luneburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    If one is tall, mind your head!

    Very quiet room, standard but comfortable, excellent breakfast, great cappuccino and very friendly staff

    Stayed in October 2023

  • Reviewed: June 29, 2023

    9.0
    Had a good stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Only thing I would add is that my room was a little dark. But it's a listed building so I assume the hotel isn't allowed to put extra windows in.

    Delightful and helpful staff. Great room and bathroom.

    Stayed in June 2023

  • Reviewed: May 3, 2023

    8.0
    Great location and beautiful facility, but I probably would not stay here again.
    • Business trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast served on Mondays and Tuesdays - this was not clear to me when I reserved the room. There wasn’t really staff around for most of the time while I was there, which felt odd. There was a group hanging out on Monday evening in the courtyard/patio, located just below my window, and they were super loud until late (well past 2 am) and I could not sleep.

    The hotel was beautiful and comfortable, and very well-situated. The staff was friendly.

    Stayed in May 2023

  • Reviewed: September 16, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    Friendly hotel in the middle of town. Downstairs is a very nice cafe. Staff are super friendly.

    Stayed in September 2022

  • Reviewed: July 15, 2025

    10
    Great place to stay if you want to visit the East Prussian Museum
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfasts were good but seemed a bit expensive

    Very conveniently located. Nice, up-to-date facilities and nice service

    Stayed in July 2025

  • Reviewed: March 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit cold and heating was noisy. The water took to long to warm up.

    Location, building, equipment, cafee, atmosphere, city. Everything was great.

    Stayed in March 2025

  • Reviewed: August 12, 2024

    10
    again!!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    parking is a problem

    beautifully renovated, great location, friendly staff, very good coffee and breakfast options

    Stayed in May 2024

  • Reviewed: July 24, 2024

    10
    Had a nice stay in this Historic buiding. Very friendly staff and great breakfast in the cafe
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central location in a great historic building

    Stayed in July 2024

  • Reviewed: June 23, 2024

    10
    A lovely historic building to spend some time in.
    • Leisure trip
    • Solo traveler
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Personally I would have liked a small refrigerator… not a deal breaker though.

    Beautiful building with modern fit out. Great vibe and perfect location. Excellent value for money.

    Stayed in June 2024

  • Reviewed: April 18, 2024

    10
    Highly recommended this accommodation
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is perfect, the environment is chill, and the staff are very friendly

    Stayed in March 2024

Showing 1 - 25

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