Ali Rashed St.,Heliopolis, Nasr City, 11737 Cairo, Egypt
#296 of 501 hotels in Cairo
Guests' ChoiceBased on 909 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.5
Staff
8.0
Value for money
6.6
Free WiFi
7.5
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End of dialog contentReviewed: 25 April 2024
Manal
United KingdomThe noise from cars in the street .
Breakfast was good.
Stayed in April 2024
Reviewed: 9 April 2024
Mohammed
United Arab EmiratesPrice Size Shower head was so small
Location
Stayed in April 2024
Reviewed: 7 April 2024
Sara
EgyptThe bed is smaller than advertised .. it’s not very comfy We thought it was too expensive for what we got
We liked its location and the staff were extremely nice and welcoming
Stayed in March 2024
Reviewed: 2 April 2024
Amr
EgyptThe furniture is old and the room is noisy because it is very close to the street and the window is not supported with soundproof
Location
Stayed in February 2024
Reviewed: 24 February 2024
Paul
United KingdomBathroom needs updating.
Stayed in February 2024
Reviewed: 24 February 2024
Amr
Saudi ArabiaThe windo not soundproof, and you can hear noise (cars and people walking in the street)from the street.
The location and the staff are very friendly and helpful. There are many restaurants in the hotel and the hotel is connected with the city star mall and you can find many restaurants and ifbyou are interesting with shopping you find many of brand shops in the city star mall.
Stayed in February 2024
Reviewed: 14 February 2024
Hassan
Saudi ArabiaTerrible management. The First night of my stay was in a room which was above the lounge in the ground floor, it was impossible to have a descent sleep because of loud noise ( although I asked for a quiet room. Then I was transferred to a room in the 5th floor and the bathroom was flooded with water , the Plummer came the next day to spend 2 hours fixing it. I will never book this property again.
Location
Stayed in February 2024
Reviewed: 9 February 2024
Rosita
Brunei DarussalamRoom bigger b thicker duvets
Room too cold. Hearer not on. Duvet v v thin. We have ti request for blankets. Only got our blankets the next day, after requesting frm housekeeping over the phone 3x.. we end up going down to the counter n complain , only then we blankets were send up.
Stayed in February 2024
Reviewed: 9 February 2024
Rosita
Brunei DarussalamThe room heater is not switched on. The duvet is v v thin and the room c cold. We asked for blankets frm Room service but none was sent up. We tried requesting again the next day, also no blankets send up. In the end we have to go down to the reception and complained n ask for blankets to b send up
Bkfast was good
Stayed in February 2024
Reviewed: 4 February 2024
Al-handhali
OmanMy room was in a non-smoking floor, but the air conditioning had cigarette smells, I couldn’t sleep full night
Location of the hotel and the staff are friendly
Stayed in February 2024
Reviewed: 29 January 2024
Mostafa
United Arab EmiratesRoom facilities, AC adjustable was not working, Window closed easily as I could not keep it open and Electric socket in the Room was not working. that was room no. 431
Location
Stayed in January 2024
Reviewed: 16 January 2024
Adel
YemenWhen I first arrived in the room, there was a smell of paint that gave me a headache. I was promised to change the room, but it was not done. After that, it seems that I adapted to the smell.
The breakfast is excellent and the location is great
Stayed in January 2024
Reviewed: 12 January 2024
Ahmed
LibyaThere was a generator or engine noise in the room on the eighth floor coming from outside, which was very annoying, specially at night
Stayed in January 2024
Reviewed: 28 December 2023
Haythem
LibyaHigh price for a very small room. I have stayed in similar quality 3 star hotels elsewhere. I'm not saying it's a bad hotel but the price is very high for what is provided.
Stayed in December 2023
Reviewed: 17 December 2023
Saleh
KuwaitWhen I chake in one of the reception staff, his name amr he was very rude I booked the room include breakfast but he said you booked it without bearkfast but I do it for you as a faver.. he was not deserve to work in 5 star hotel .. I ask him for a recept but again he said the printer not worked.. Chake the camera and look how rude he is ..
The location was good beside citystars mall.
Stayed in December 2023
Reviewed: 13 December 2023
Bader
United Arab EmiratesToilets Air Ventilation and air quality
Location Breakfast
Stayed in December 2023
Reviewed: 9 December 2023
Zachariah
United Arab EmiratesNon-smoking room was smelling of smoke.
Location, restaurants, accessibility from the airport
Stayed in December 2023
Reviewed: 30 November 2023
Sami
Saudi ArabiaSmall room, not confy . Nose everywhere. Some light does not work Water sink not working properly Room 907
Location is close to the airport. Nice breakfast Food for room dining was good
Stayed in November 2023
Reviewed: 25 November 2023
Noppachart
ThailandLocation close to the conference center and shopping mall but far from other tourist attractions
Stayed in November 2023
Reviewed: 21 November 2023
Guillaumequeyras
Francethe hotel require renovation, it is quite old and old style. the room was smelling moisture.
location quite good by the city start shopping mall. easy to move around with uber
Stayed in October 2023
Reviewed: 11 November 2023
Reham
Saudi ArabiaThe lights in the roomit was dark not nice for ladies who want to do make up ..
I liked the location directly to city star
Stayed in October 2023
Reviewed: 8 November 2023
Bader
KuwaitThe swimming pool there's no table around The water in the roon toilets no pressure I do call them 2 time but the tell me that's is good we have I'm not happy with the using the toilets
Stayed in November 2023
Reviewed: 5 November 2023
Tamer
LibyaNo variation in the breakfast The furniture especially the carpets needs to be replaced
The location Quite room
Stayed in November 2023
Reviewed: 20 October 2023
Basheer
IraqClean
Location
Stayed in October 2023
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