Roque de Los Muchachos, 1, 35130 Puerto Rico de Gran Canaria, Spain
Based on 57 apartment reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
7.6
Facilities
8.6
Staff
8.9
Value for money
8.8
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 12 April 2023
Carolyn
United KingdomShower in room over flowed
The coffee and tea area and the sitting room and terrace
Stayed in March 2023
Reviewed: 16 October 2022
David
United KingdomNot the best location if you have poor mobility.
Clean, comfy basic apartment with a good shower.
Stayed in October 2022
Reviewed: 5 October 2022
Pauline
United KingdomNice friendly place . food very good . rooms very good
Stayed in October 2022
Reviewed: 30 September 2022
Bridget
IrelandWay too far out of Puerto Rico shopping center,bars restaurants near by very run down
Pool area and apartments were comfortable grounds were beautiful
Stayed in September 2022
Reviewed: 7 August 2022
Robbie
Irelandnot enough sunbeds
staff very friendly and helpful
Stayed in August 2022
Reviewed: 25 July 2022
Keryl
United Kingdomfood was poor. very repetitive &. not much dessert choice sun beds in rows packed in like sardines. people smoking and vaping around pool & sunbeds
lovely big apartments. staff were fantastic.
Stayed in July 2022
Reviewed: 17 June 2022
Lisa
United KingdomThe location is up a hill away from the beach but that’s perfect if you don’t like the beach! Also close to bars and shops of the Europa centre
Big pool and small kids pool, fantastic food options each and every day and the staff are unbelievable
Stayed in June 2022
Reviewed: 5 June 2022
Andrew
United KingdomVery friendly and helpful staff in reception and in the hotel supermarket which was also very well stocked and good prices. Staff kept up the effort to prevent the pool area being ruined by all inclusive rubbish.
Stayed in June 2022
Reviewed: 26 April 2022
David
United KingdomReception hours could have been longer.
Stayed in April 2022
Reviewed: 4 March 2022
Heidi
NorwayThe breakfast, the clean rooms, the comfortable beds, the helpful and friendly staff.
Stayed in March 2022
Reviewed: 2 March 2022
Leanne
NetherlandsI would really prefer if some areas of the hotel could be smoking and some non smoking. My neighbour sat on their balcony what felt like 24/7 and smoked all the time so I couldn't sit out on mine as it absolutely stank and blew into my apartment when my back doors were open. We were in rooms 1-20 that overlook a nice garden area which is great for the kids but spoilt by the smokers. We were accommodation only but a lot of people seemed to be all inclusive so I can't comment on the quality of the food. This did mean that a lot of the AI guests reserved the pool area and sunbeds quite early as they were staying on site most of the day.
Location is high up in Peurto Rico but we knew that. There are a LOT of steps down to Puerto Rico beach which is fine but climbing back up is a good workout. However a taxi back up is less than 5e. The heated swimming pool is probably one of the best I've experienced in the Canary Islands. My kids were very happy swimming even on a cloudy 19-20 degree day. Beds were comfortable but as a family of 5 no one wanted the sofa bed - that was a bit hard. Supermarket on site is well stocked. Europa center is a few minutes walk with shops, hyperdino supermarket, several restaurants and there is a crazy golf course within a few minutes walk too. Overall, a great place for a week away.
Stayed in March 2022
Reviewed: 20 February 2022
Mcghie
United KingdomSome of the ground floor apartments are a bit shaded (which is maybe a good thing for some) and some with restricted outlook. A shallow pool for little children would have been a good addition.
Rooms were modern, comfortable and clean. Heated pool was great, plenty sun beds. Free WiFi good, UK TV in the room. Food was good quality and varied. Lively and family orientated entertainment. Close to Europa Centre pubs and restaurants. Plenty taxis available to get to main centre or Mogan Mall.
Stayed in February 2022
Reviewed: 10 November 2021
Tracie
IrelandLocation was perfect to the Europe Centre but a bit of a walk to the beach especially with children but only about €4 in a taxi.
Great hotel, could not fault it at all. Perfect for a family. Would definitely stay here again.
Stayed in November 2021
Reviewed: 25 October 2021
Leanne
United KingdomNothing
Apartments within close walking distance of the Europa centre Well stocked supermarket on site Spacious apartments and large patio area Good size pool with plenty of sun beds and entertainment
Stayed in September 2021
Reviewed: 17 October 2021
Donna
United KingdomIt was too far to the beach. Had to get taxis to Puerto Rico(which took ages to come)
It had everything we were looking for in a family holiday. The staff and facilities were great. Upgraded to all inclusive, food was the best I've had for this service.
Stayed in October 2021
Reviewed: 13 September 2021
Craig
United KingdomCheck in took a while.
Right next to a drinking and eating spot and a10 minute walk to the beach.
Stayed in September 2021
Reviewed: 15 February 2023
Jane
United Kingdomnothing
spotless
Stayed in February 2023
Reviewed: 21 December 2022
Leah
IrelandStaff!! Rude and unhelpful.
Location, price facilities all good
Stayed in December 2022
Reviewed: 27 September 2022
Christine
United KingdomOnly one thing Aircon would of been great instead of ceiling fans.
very clean and friendly
Stayed in September 2022
Reviewed: 11 May 2022
Oláh
HungaryFood, staff, swimmingpool.
Stayed in May 2022
Reviewed: 30 April 2022
Baard
NorwayNothing
The pool, the staff and the entertainment.
Stayed in April 2022
Reviewed: 9 April 2022
Maria
IrelandNothing we didn't like
Lovely pool areaStaff very friendly and helpful great entertainment and
Stayed in March 2022
Reviewed: 6 April 2022
Colette
IrelandNot having a sea view but everything else was excellent
Everything
Stayed in March 2022
Reviewed: 13 March 2022
Angela
United Kingdomnothing
the cleanliness and location
Stayed in March 2022
Showing 1 – 25
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