Plaza de la Unesco, 2, 28300 Aranjuez, Spain
#7 of 19 hotels in Aranjuez
Guests' ChoiceBased on 242 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
7.7
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Luke
SpainWe booked a Deluxe suite and were staying solely as a stop-gap and somewhere to relax before an appointment in Madrid the next day. We arrived, and to my surprise, the Spa was fully booked, which we didn't think was made clear through the website and was one of the key reasons we wanted to stay at this hotel. The receptionist, whose name I'm not sure of, was phenomenal. She called up the Spa multiple times to see if there was a possibility of someone who had canceled to make space for us. In the end, she got us in due to a cancellation, making the stay what we hoped it would be. Exceptional customer service at this hotel, and the breakfast was five stars. We'd 100% come again.
Stayed in March 2024
Reviewed: January 29, 2024
Marta
SpainLocation could be better but it’s a short drive to town
Very clean and comfortable. Delicious breakfast. Great value for money
Stayed in January 2024
Reviewed: January 4, 2024
Julia
BelgiumThe hall way to our room has no color and boring.
I like it when they upgrade us to the suite room. It has a very big bed and champagne. Breakfast was superb. Money worth.
Stayed in January 2024
Reviewed: October 28, 2023
Maria
AustraliaNot walking distance to facilities or services.
Large rooms, very helpful staff, reasonably priced food options.
Stayed in October 2023
Reviewed: October 25, 2023
Jim
CanadaThe location was outside Madrid and not really near anything. Costly to go into Madrid.
The rooms are great. Also the restaurant food was very good.
Stayed in October 2023
Reviewed: September 16, 2023
Martin
BelgiumThe way to and from the pool to the hotel
The swimming pool AND the swimming pool lady +++
Stayed in September 2023
Reviewed: August 24, 2023
Martín
SwitzerlandThere was nothing wrong nor improvable with this hotel, honestly. Maybe that I recommend a car to know the area and move around, but that's optional.
Awesome room, perfect pool, the AC works very well, clean facilities, nice staff.
Stayed in August 2023
Reviewed: August 19, 2023
Jose
Spainto far from city
quite new
Stayed in June 2023
Reviewed: August 18, 2023
Johnny
SpainThey lack some playground for children, even a pool for them
The pool
Stayed in August 2023
Reviewed: August 15, 2023
Cèsar
SpainEl hotel, en general, és excel·lent.
Stayed in August 2023
Reviewed: August 13, 2023
Monica
SpainHabitaciones amplias y la piscina un plus
Stayed in August 2023
Reviewed: August 13, 2023
Dadgar
IranThe spacious room and cleanness.
Stayed in August 2023
Reviewed: August 4, 2023
Javier
GermanyThe stairs to the pool have seen better days.
Pool, restaurant.
Stayed in August 2023
Reviewed: July 24, 2023
Susie
SwitzerlandThere were limited food options for room service.
The reception staff were really helpful and cheerful throughout especially Carlos (also Victor during our checkout). Enjoyed the massage by Maria in the spa. Spa facilities and swimming pool are really nice and the breakfast was delicious with variety. The rooms were spacious, clean and comfortable.
Stayed in July 2023
Reviewed: July 4, 2023
Gill
United KingdomNeed a car to get into Aranjuez
Lovely hotel with very nice large pool. Rooms are modern and large.
Stayed in June 2023
Reviewed: June 25, 2023
Anthony
United States of AmericaHallways are dark/creepy Garage parking was awkward, and garage itself a bit creepy. Very little signage and light.
quiet neighborhood. Liked balcony with our room. Excellent breakfast
Stayed in June 2023
Reviewed: June 22, 2023
Jlynnh
CanadaWe spent 2 nights here on our way to Granada. We arrived after a long flight and appreciated the clean facilities and comfy beds. we would have spent another night here on the way back, but were unable to book for only one night. Supermarket is close and a good restaurant is only a block away.
Stayed in May 2023
Reviewed: June 1, 2023
Theodoros
NetherlandsA little bit far from the center of the town.
price-quality-facilities
Stayed in May 2023
Reviewed: May 28, 2023
Nicola
United Kingdomroom keys were a little temperamental and had to keep getting them reset.
clean and tidy and very good value for money
Stayed in May 2023
Reviewed: May 26, 2023
Aso
ItalyEverything good
Really very nice 👌 👍
Stayed in May 2023
Reviewed: May 23, 2023
Rory
IrelandThe hotel was great. The staff were very friendly and helpful. They spoke both English and Spanish. We had a lovely dinner in the bar the night we arrived. The beds were comfortable and the room was clean. The breakfast was fantastic! Great selection of food and it was very tasty.
Stayed in May 2023
Reviewed: May 23, 2023
Clive
United KingdomCould have been closer to town, it was a drive away, not a problem for us as we had a car, but would need a taxi without a car. Easy to park in town, free as well.
Great hotel, very comfortable with the most amazing friendly staff, not sure if they are just like this or have been trained to be friendly! Swimming pool outside which we didn't use unfortunately as the weather was not good. Free car park on the road outside the hotel.
Stayed in May 2023
Reviewed: May 4, 2023
Neil
United KingdomNice room. Easy to get to by car. Free parking directly outside.
Stayed in March 2023
Reviewed: April 30, 2023
Zeljka
MontenegroThey have Spa but only for adults and pool not working on low season
This hotel has the best staff I ever meet. Pleasure is to meet them.
Stayed in April 2023
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