Andrés Ferret Sobral, 1, 07181 Portals Nous, Spain
#6 of 17 hotels in Portals Nous
Guests' ChoiceBased on 211 hotel reviews
8.5Cleanliness
8.7
Comfort
9.0
Location
9.6
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Graeme
United KingdomNothing
Hotel and staff absolutely lovely. We will definitely be returning
Stayed in April 2024
Reviewed: November 25, 2023
Valeria
Switzerland/
.
Stayed in August 2023
Reviewed: November 15, 2023
Paul
United KingdomHad 3 stays here this year. Proper hotel. Very professional charming staff.
Stayed in August 2023
Reviewed: October 30, 2023
Maik
GermanyWe had a Bungalow. It was smaller than the photo's indicated. It was right at the waterline, but the See was not visible from the terrace or room when you sit on a chair due to the fence and bushes in front of it. So, the "premium" in terms of room and view wasn't really premium. I think a standard room would have done it as well. The breakfast was good, not exciting but ok. There is clearly room for improvement on the selection of bread, freshness, and the availability until the end of the breakfast hours. The Coffee also has potential.
The hotel location was nice, private and in a quiet neighborhood without the large tourist hotels or other "event-locations". If you look for a quiet, ok quality Hotel with a nice outside breakfast terrace, this Hotel is a recommendation.
Stayed in October 2023
Reviewed: October 23, 2023
Lindsey
United Kingdomi wish there was a gym at the hotel
staff and breakfast were fantastic, bed was comfortable
Stayed in October 2023
Reviewed: October 5, 2023
Helen
JerseyAlways clean and tidy
Stayed in September 2023
Reviewed: October 2, 2023
Robert
South AfricaBeautiful property, staff were extremely friendly and helpful. Great breakfast.
Stayed in September 2023
Reviewed: September 27, 2023
Julia
United Kingdomcoffee at breakfast could have been better. Also I did expect a small coffee machine in the room . I do like a proper coffee, have I mentioned coffee enough times??
Lovely room, located away from the main building . staff all very friendly. always lovely to sit out on the terrace for lunch or dinner , great spot.
Stayed in September 2023
Reviewed: September 21, 2023
Ann
United KingdomThe good wasn’t as good as I expected.
The stunning location and the friendly staff. Everyone goes out there way to ensure you have a lovely holiday.
Stayed in September 2023
Reviewed: September 19, 2023
Timothy
United KingdomCheck in was difficult as we were allocated a room that we hadn't booked and hotel tried to say that we had a sea-view (205) when we clearly didn't unless we went up two steps to a tiny balcony area on the rock. The bar service was exceptionally slow this time and the "buzzer" system to attract the attention of the bar staff is clearly a joke and never worked! As we got to know the team our bar service was better but that shouldn't be the case as this has been put into place for a reason and if it is being ignored then the hotel guest would be better off without it and just order from the bar as we used to do.
The restaurant was excellent as usual but seemed to take a while for us to settle in this time. Relaxation by the outdoor pool as great. Room allocated (Eventually!) was very acceptable (404)
Stayed in September 2023
Reviewed: September 16, 2023
Bjarne
DenmarkOur junior suite was a little worn out and the garden outside poorly maintained! Coffee and tea facilities were missing
location and good ambiance The restaurant super cozy
Stayed in September 2023
Reviewed: September 14, 2023
Vanessa
United KingdomThe pool needs to be heated as far too cold and as the sea swimming is not easy due to rocks there needs to be a really good pool to use.
The staff are lovely lived the location
Stayed in September 2023
Reviewed: August 19, 2023
Paul
United KingdomVery little
Everything
Stayed in August 2023
Reviewed: August 9, 2023
Cosmodk
DenmarkBeach facilities lacking. Not enough loungers, umbrellas. Poorly maintained. Lacking beach food/drinks service and overpriced. Breakfast over the weekend went down hill as if no supplies arrived.
Great Spa! Reasonably priced - 100 Euro for treatment. Excellent view and location. The water at the beach was very clean. Rooms were comfortable and cleaning was thorough.
Stayed in August 2023
Reviewed: August 4, 2023
Chris
United KingdomNothing
Location, swimming, restaurant and staff.
Stayed in August 2023
Reviewed: July 27, 2023
Green
United States of AmericaNo sand at the beach Expensive Parking difficult
Beautiful location, just heavenly Staff was so kind and helpful Place to jump in the ocean just down a few stairs
Stayed in July 2023
Reviewed: July 24, 2023
Jacek
AustraliaStunning
Stayed in July 2023
Reviewed: July 24, 2023
Jan
NorwayThis hotel have one of the best restaurants in Mallorca
Stayed in July 2023
Reviewed: July 24, 2023
Cross
United KingdomOne person serving in the pool bar at lunch time was ridiculous- too long to wait for a drink or food. Only one umbrella in the pool area should be at least a dozen. Only four tables to eat at in the pool area - not enough should be at least doubled. Where’s a toilet in the pool area crazy that there isn’t one. Pool area very small when large families are there. Too much bird pop everywhere - needs jet washing more often. Rock area below the restaurant never cleaned all the time we were there I.e bed and floor dirty. Poor waiter service again in this area. Restaurant menu very limited when staying for 2 weeks. Lastly a lot more could be done in the closed season like improving some of the landscaping and painting some of the outside - the hotel is looking very tired in places and is in need of renovation
View from the room, staff can’t do enough for you, lovely restaurant we ate there on 8 evenings and good breakfast
Stayed in July 2023
Reviewed: July 19, 2023
Alex
United KingdomIt was irritating having to book every meal, except breakfast in advance. I think there are probably better ways on encouraging people to move around the hotel on foot. But this problem comes about because the hotel runs alongside the coast. So people walking through the eating area is inevitable. I also think the water bottles were too small in volume. When it's hot you want a full 2lt bottle in your room, not lots of small ones.
The staff were friendly and welcoming on arrival. They reception team were helpful. The food was lovely and the view from the restaurant was beautiful, you can see why the venue is popular to outside guests. The gardens were charming and well cared for. The overall feel of the place is warm and pleasing.
Stayed in July 2023
Reviewed: July 16, 2023
Andreas
GermanyAll in all nothing to complain.
Great location, top staff, very good restaurant
Stayed in July 2023
Reviewed: July 15, 2023
Suzanne
United KingdomNil
Good spot. Nice location. Quiet.
Stayed in June 2023
Reviewed: July 14, 2023
Rebeca
United States of AmericaNo service for beach area
Location Garden View Beach access
Stayed in July 2023
Reviewed: July 4, 2023
Nicola
IrelandWe missed the sun loungers by the sea. Feel like the pool area could be re sped and more tables at the poolside cafe
Location, restaurant, & quiet family feel
Stayed in June 2023
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