Paseo de la Castellana, 220, Chamartín, 28046 Madrid, Spain
#281 of 434 hotels in Madrid
Guests' ChoiceBased on 759 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Margarita
United States of AmericaThe location i
Staff was very courteous. They offered voluntarily a rate adjustment due to an inferior class rom as the one we had booked and paid
Stayed in April 2024
Reviewed: April 22, 2024
Ewa
GermanyRoom looked much better on the pictures (looked modern) than in reality (old fashioned style). The rooms could be refreshed. It was also very noisy (loud outside and thin walls).
It was ok. Staff was very helpful and nice.
Stayed in April 2024
Reviewed: April 15, 2024
Olha
United Arab EmiratesNot good value for money.
The hotel itself not bad and located just opposite bus stop and metro. But still it is too far from the downtown. I would suggest to take the hotel near the Bernabeu Stadium, there is also a metro stand the prices are more affordable. The team is amazing at the hotel. Very friendly and helpful.
Stayed in April 2024
Reviewed: April 12, 2024
Javier
El SalvadorThe room was fantastic
Stayed in April 2024
Reviewed: April 9, 2024
Evgeniia
SerbiaAIC doesn't not work at that period, but you can open window.
Close to Madrid-Chamartín-Clara Campoamor estacion and bus station. Easy to get to Santiago Bernabue stadion. Friendly and pleasant staff. Staning view from high flor. Teapot in the room.
Stayed in March 2024
Reviewed: March 26, 2024
Pauline
SpainThe decor is outdated and needs attention
The room was clean
Stayed in February 2024
Reviewed: March 25, 2024
Guido
NetherlandsStayed here before long time ago. The hotel hasn’t been much upgraded from then, but it has become quite a bit more expensive. It’s good enough for a business stay and it’s right next to the metro.
Stayed in March 2024
Reviewed: March 25, 2024
Vazquez
SpainThe hotel is a bit old for a 4-star hotel, but it's OK.
The staff
Stayed in March 2024
Reviewed: March 22, 2024
Rose
United KingdomNothing
Good room, nice staff, good location.
Stayed in March 2024
Reviewed: March 12, 2024
Grace
United KingdomThe aircondtion not working .
The place
Stayed in January 2024
Reviewed: March 11, 2024
Nato
GeorgiaEverything wad good but not comfortable beds
Stayed in March 2024
Reviewed: March 7, 2024
Rodrigo
Irelandshould not be consider a 4 stars hotel as the facility seems to be stuck in time.
Location
Stayed in March 2024
Reviewed: February 23, 2024
Manfred
PhilippinesN/A
The location is perfect, just opposite the Metro Station. Easy and fast access to IFEMA.
Stayed in January 2024
Reviewed: February 15, 2024
Maria
Belgium- Bed was really hard (I normally do not complaint about this, but it was really hard!) - Whole appearance of the hotel was dated - Impossible to open the window and have a good night sleep, as the hotel is right on a main road. With no AC available as it was winter time, the room was too warm for me to have a proper sleep
- Location was good for business purposes - Staff at breakfast buffet was flexible and allowed me to take a take-away tray in order to work from my room
Stayed in February 2024
Reviewed: February 11, 2024
Dory
QatarBed not comfortable
Close to Santiago Bernabéu stadium
Stayed in February 2024
Reviewed: February 9, 2024
Michael
United KingdomBreakfast was expensive and didn’t have a great selection of food and drinks.
Clean and spacious rooms, comfortable massive bed.
Stayed in January 2024
Reviewed: February 8, 2024
Rajesha
Saudi ArabiaNothing specific.
Got an excellent view of plaza de Castilla from my room, Rooms were neat & clean , Overall Comfort stay of two nights. Location is a plus with Both Bus and metro station just out side the hotel room!
Stayed in December 2023
Reviewed: February 5, 2024
Ionel
United KingdomDon't have brush for the toilet
Stayed in January 2024
Reviewed: February 2, 2024
Antonio
United States of AmericaTaRoom size and location
Stayed in January 2024
Reviewed: January 30, 2024
Diana
NetherlandsWhen we were there the weather was warm and so our room was very warm and the AC did not work. So we asked to change rooms becasue it was to warm to sleep.
The rooms were very spacious and the staff were very friendly. We enjoyed our stay there. We had to change our rooms and the staff was really helpful with this. The breakfast was amazing!
Stayed in November 2023
Reviewed: January 12, 2024
Julissa
United States of Americathe front desk seems she didn’t care when I called asking for sone ice. In this occasion I have to call two times
Location
Stayed in December 2023
Reviewed: January 7, 2024
Q
ItalyGood location. Nice staff. Clean and comfortable.
Stayed in January 2024
Reviewed: January 5, 2024
Pidrovila
SpainUn pouco caro
Todo impecable
Stayed in January 2024
Reviewed: December 24, 2023
Francisco
DenmarkComfortable beds, close to Chamartín (train station)
Stayed in December 2023
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