The room was without the sea view, however paid for the sea view. I asked to change the room and they refused to do that.

Food was delicious and the beach was great

Stayed in January 2024

Talking about the beach: you should be ready for MANY nudists, they tend to take long walks there...to get there from the hotel you need to take some steps, no possibility to get down for disabled people. In the hotel you feel like you went back in time to 80's or so, also very bad internet connection from rooms (even mobile one): if you plan to work there, you could do it only from central areas like reception hall...not much entertainment offered, even there was some. The pool was heated, but not that much, so we could not really enjoy it. There is no city around, so you need to take a bus to the closest one (10-15 min drive), we tried on Sunday, but the bus was already full so did not stop and we had to take a taxi instead for 12-15 euro one way.

The best of this hotel is its location. Directly on the beach with white sand. Wonderful view from almost each spot of the hotel's area. The food was 50/50: you could find smth to your taste, but nothing spectacular. Coffee was also not bad (definitely much better that at some other hotels we used to stay on the island). Friendly personnel, always helpful, could speak many different languages well: English, German (most guests were German speaking), Dutch and others. Rooms old fashioned, but we'll cleaned and was comfortable for us, also good beds as to our taste.

Stayed in January 2024

Food was the same everyday. More invention in the kitchen would be apreciated.

Nice beach accessible directly from the hotel.

Stayed in November 2023

One of the staff called Raphael, was extremely rude, aggressive and confrontational. He did not have any respect for people, even abused elderly guests, and I don't think he should be working there anymore.

We loved the outside of the hotel with the beach and large pools. The food was amazing, and the servers were extremely friendly.

Stayed in October 2023

The sun loungers are all sagging in the middle and need replacing. Maybe advance notice that the deposit for the safe has to be cash so that peoples can prepare

The location and the size of the family room

Stayed in August 2023

Corridor no light on the evening time didn’t work at all, air conditioner not work well, the building in general was good, but was some few things need work, painting and decoration, so can be look more new

Rooms they was massive size and I like it the sea view

Stayed in September 2023

All inclusive madness but only because that’s not really our thing. I also wasn’t keen on how far away it is from the town of Jandia.

We had a room with the most spectacular sea view!

Stayed in August 2023

there was nothing I didn’t like. the hotel could do with having a defibrillator and the restaurant lacked a toilet on its floor (I was there with my elderly father)

Beach is beautiful. lots of sunshine. food was outstanding

Stayed in April 2023

No wifi anywhere except the reception.

Great entertainment (animation team)

Stayed in February 2023

it’s in the middle of nowhere really- ie nothing really in walking distance! which is ok for a short while or if you’re happy just staying in the resort but if you want to go to a town would need to get buses/ taxis etc! we only there for 6 days so didn’t bother us too much! the cocktails wern’t very nice in my opinion- wish they had some malibu but overall can’t fault the staff- everyone so welcoming!

staff are super friendly (every single one of them)!! gorgeous beach & nice view from the room & food always fresh! i was quite suprised to have signal/ internet everywhere- after reading the reviews-i didn’t need to buy the wifi i just used my own on phone!

Stayed in January 2023

Difficult getting a taxi even if you phoned for one. (bus stop right outside though) Nothing nearby. Beach access is a little steep

Food and drink were a good standard. Good views from nice sized rooms and balconies. Heated pool.

Stayed in January 2023

This review is hidden because it doesn't meet our guidelines.

Gym equipment was damaged , air coditioning was bad, alcohol at the bar was not nice, bad int connection, no wifi in the room

See view, swimming poole

Stayed in December 2022

We had a car so it wasn't an issue but if you are going here without a car you would need to get a bus (which seems to come quite regularly), to get to slightly less windy beaches or any shops/bars/ restaurants. Very windy at times, but this is typical of the island.

Beautiful location on a cliff side overlooking a beautiful beach. Short drive to the beautiful beach of Mal Nombre (although you could walk to this along the beach at low tide). The staff were so friendly and accommodating. Short drive to Morro Jable that has some of the best snorkelling spots on the Island and some great beachside restaurants.

Stayed in August 2022

The cat who was meowing looooud front of our door 🤣

We arrived around 6pm and stayed only one night and asked If we can get a lunch next day after check out. Usually it is not like that But They allowed us. Although we didnt go back at the End but it was a really nice gesture

Stayed in June 2022

The property was nothing like the photos, the food and drinks was awful, the only decent drink was sangria as the spirits were watered down and the cocktails were nothing like the real thing

Nothing

Stayed in February 2024

The place is falling apart. Owner does not seem to be willing to invest a cent into maintenance. The stairs to the beach are unusable. There is definitly a major danger of injury. Most outdoor lights are broken, parts of the lamps just laying around, open electric wires. Pools are missing lots of tiles, plaster is falling of the walls, Ping Pong table is "repaired" by utelizing a plastic cup instead of the missing foot. Door to our room has cracks so wide, that mosquitos have no problems of finding their way in. Pool table is missing balls, Air hockey seems to be clogged in some areas. The sound system for evening entertainment is broken, randomly blasts super loud sound fragments into the audience, makes it impossible to enjoy any show. Made kids run away screaming form the mini disco.

Great location, also very nice architecture, all rooms with ocean view, direct beach access, beautiful beach

Stayed in October 2023

Nothing

Location

Stayed in October 2023

Very very dated and in need of lots of repairs all around the hotel - can understand why it was a cheaper option as it is pretty run down condition wise. Cockroach was in our room on night two - they did come and clean it and bug spray the next day but hardly slept as worried it (and more) would be back! Air con didn’t work in the room - seemed to be heating more than cooling. Every piece of furniture needed repairing - loungers by the pool, seating by the pool, tables etc Wifi chargeable and even phone reception (Vodafone) was zero in the rooms. Food was a little samey- lots of pork and meatballs and dessert was the same every day.

Pleasantly surprised by the family room - expected a sofa bed and twin beds in one room but actually got a two bedroom room with 2 beds in each so was perfect for the 4 of us. Pool size was great, two pools so never felt crowded when in the pool. Staff were friendly.

Stayed in August 2023

Nothing

Luca was the sola of the place. Food was great, location great all staff very friendly.

Stayed in June 2023

serious updating required. wobbly bed,hand rail came off in bath, mirror discoloured due to damp behind it, water coming in the reception area, sun beds so stretched giving no support, 180 steps down to beach so no easy access for the beach.

location

Stayed in February 2023

I was charged for 3 adults! however, I was only with my 14 years old son. I told them , firstly, they said this is the rules & we didn’t creat it. The 2nd day we realised that our bed had bed bugs that covered all our body that we couldn’t sleep for the rest of our stay & even we couldn’t enjoy our holiday at all. we took photos & videos & even showed them the bed bugs. they tried to persuade us that it was mosquito even though they saw it & we google it that exactly was same. they changed our room but of course the bed bugs were transferred to the new room & it was with us for at least 5-6 days & really made the experience for us bitter.

sea view

Stayed in January 2023

The resort is great. Pretty huge. Seaview rooms are worth it for the view. Fabulous food and great staff. Gabriella on reception is exceptional at her job and will solve anything. Very kind girl. Giovanni is the best bar man ever. The pool and lounger area are fantastic. I would definitely return here for holidays. Its been a great few days break in December away from the cold. The weather was lovely and warm. Approx 100 euros each way for taxi to and from airport. Thank you to all at Club Paraiso for looking after me.

Stayed in December 2022

Only the WiFi in the lobby is free. There is some WiFi in the room, that will require you to pay ridiculous rates per day/week. It seemed like this place has its best days behind it. While the buffet was good, it was mostly the same. The whole building looks quite aged and not well maintained.

It is a large property adjacent to the beach. There are two pools, a small playground and lots of activities. Staff was friendly and accommodating. The rooms were (to a large part) clean. The place was very calm and only few guests stayed there. Food buffet was good.

Stayed in November 2022