Reviews of Ilunion Pio XII This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Avenida de Pio XII, 77, Chamartín, 28016 Madrid, Spain
#225 of 435 hotels in Madrid
Guests' ChoiceReview Score
Based on 1282 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.0
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Facilities
8.5
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Staff
9.0
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Value for money
8.4
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Free WiFi
8.3
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Reviewed: April 30, 2024
Julie
Australia9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location was good as we had to catch an early train.
Stayed in April 2024
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Reviewed: April 29, 2024
Max
Malta21 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted from a mobile device
Few things are getting outdated and becoming old. Squeaky door, safe without batteries, electrical sockets or lamps not working, etc. When you want to take a bath you won't enjoy the look under the sink, this should be hidden if possible Windows, while uPVC, was not closing completely, allowing sounds of the road to go through
Price for the value Morning breakfast Some of the staff personnel were very friendly
Stayed in April 2024
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Reviewed: April 28, 2024
Amelia
United States of America10 Reviews7.0“Staff efficient and helpful. Nice lobby”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Lots of road noise and there was Someone above me who sounded like they were moving chairs all night. Difficult to sleep.
Close to the train and airport.
Stayed in April 2024
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Reviewed: April 24, 2024
Richard
Belgium42 Reviews3 helpful votes8.0“Good hotel on a 5 minutes walk from the Metro station.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
Taking a shower in a bath is not anymore what you would expect in a four star hotel. It was also not easy to find a comfortable position in the bath so as not to slip away. Although everything else was very positive this is for us a reason not to return.
Nice and friendly staff.
Stayed in April 2024
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Reviewed: April 18, 2024
Serdar
United Kingdom67 Reviews7 helpful votes7.0“nice clean hotel with modern features, but keep away from rooms 122 and 124 due to noise”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 3 nights
the first night they gave us rooms 122 and 124 on the first floor, which were extremely noisy as it wa on top of the kitchen area. The noise did not stop all night and they also started taking out the bins early in the morning which were right under our room window. They changed the room the next day to 5th level 522 and 524 rooms looking to the same side. The noise was much less but we had 1 out of 3 nights ruined with the noise. The hotel needs to do something about the sound insulation of the rooms on the 1st floor
It was quite a nice hotel with comfy beds and a nice sized rooms, the facilities are not that rich.
Stayed in April 2024
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Reviewed: April 13, 2024
Natalia
Colombia13 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Comfortable and clean.
Stayed in April 2024
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Reviewed: April 2, 2024
Sourish
Germany12 Reviews8.0“Very pleasant and comfortable stay, direct bus connectivity to city center”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 3 nights
The room was clean, amenities were good. The breakfast buffet is worth the money. The hotel has good connectivity to the city center with direct bus connectivity, bus stop right in front of the hotel.
Stayed in March 2024
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Reviewed: March 31, 2024
Richard
Australia21 Reviews6 helpful votes9.0“Great hotel with excellent staff”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only one bench in the gym.
Very spacious bedrooms. Comfy beds. Easy to drive to from the ring road. Good public transport to the city centre. Nice restaurant with reasonable prices. Staff were very helpful.
Stayed in March 2024
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Reviewed: March 28, 2024
Jose
United States of America1 review9.0“It was very joyful sorry no pictures”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast need to improve the menu and to be hot the restaurant need to extend the hour
The staff
Stayed in March 2024
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Reviewed: March 6, 2024
Jono
United Kingdom34 Reviews8.0“nice stay over christmas”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
very good hotel, very clean, good location
Stayed in December 2023
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Reviewed: March 1, 2024
Carmen
United Kingdom9 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 7 nights
Air conditioner not in use due to winter season.
Breakfast
Stayed in January 2024
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Reviewed: February 22, 2024
Steve
United Kingdom9 Reviews8.0“Good value hotel”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 3 nights
Very little near the hotel - not even a shop!
Room was large and quiet and well maintained. Staff were helpful. Very clean - no issues! Value for money but be aware you are 40 mins outside of Madrid. However bus stop is right outside hotel
Stayed in February 2024
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Reviewed: February 11, 2024
Roser
Spain8 Reviews9.0“Excellent hotel with parking facilities close to a metro station out of the center.”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 1 night
More attention to allergies in breakfast. In the bathroom better a shower than a bathtub. A welcome bottle of water was missing.
The bed was very good, the room big enough, it felt comfortable, well furnished, the breakfast excellent, good choice and good quality with healthy options. The staff was nice and helpful. There is a metro stop very close. Parking available.
Stayed in February 2024
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Reviewed: February 10, 2024
Nanor
Canada10 Reviews7.0“Good for a short stay”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Its a good hotel close to The Chamartin train station The room was clean and spacious for the one night that I stayed
Stayed in February 2024
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Reviewed: February 9, 2024
Lee
Spain37 Reviews1 helpful vote8.0“Great location, friendly staff”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted from a mobile device
No room service after 22:00
Location and cleanliness
Stayed in February 2024
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Reviewed: February 9, 2024
Martijn
United Kingdom6 Reviews3 helpful votes9.0“Great location, Amazing staff”- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
Heating was centrally managed and my room was quite warm. As the hotel is next to a busy road keeping the window open brings in a lot of road noise. There is now vending machine to buy some drinks for the room.
Clean and tidy rooms. Amazing staff. Location was perfect for me with good connections to city centre. On-site restaurant has nice simple dishes for a good price
Stayed in February 2024
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Reviewed: February 6, 2024
Thaise
Brazil23 Reviews2 helpful votes8.0Very Good- • Business trip
- • Group
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
I believe there should be a trash can in the room so we can discard trash without using the toilet’s. Also, I couldn’t be comfy w/ the ac, too hot at night and nothing I did worked out.
Stayed in February 2024
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Reviewed: January 28, 2024
Anavaleria
Puerto Rico3 Reviews8.0“it was okay.”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
For a 4 stars hotel I would’ve expected the facilities of the room to be better. In my stay the room floor didn’t appear very clean look and the bathroom had a leak so the bathroom door was sponged because of the water leak. For me i didn’t quite represented a 4 star hotel room.
good service and staff where very nice.
Stayed in January 2024
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Reviewed: January 26, 2024
Laura
Germany28 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
Rooms are very big, the bed is gigantic and comfortable, the breakfast is outstanding and the staff is excellent. The location is far from the center but very close to the airport.
Stayed in January 2024
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Reviewed: January 18, 2024
Jolly
United Kingdom68 Reviews5 helpful votes8.0“Very comfortable with fair price- performance ratio”- • Leisure trip
- • Couple
- • Standard Double Room Pet Friendly
- • Stayed 2 nights
- • Submitted from a mobile device
The reception staff appeared to be stressed and was really unfriendly and not welcoming at all. A little smile goes a long way!
Very spacious room and a super comfortable bed, although near to a busy road it was quiet and relaxing, the common area with reception, cafeteria and bar is new and stylish. The hotel is only 8 minutes' walk from the nearest metro station. Pet friendly! Our dog was provided with bowls for food and water and a sleeping matt. Even a toy and treats were waiting for our four-legged baby.
Stayed in January 2024
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Reviewed: January 13, 2024
Laura
Germany28 Reviews1 helpful vote9.0“Great hotel close to the airport”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good and we had nothing to complain about. However, a little bit more attention needs to be given to controlling who has access to the hotel areas from the outside.
Very nice and attentive staff , excellent service, large rooms with very comfortable beds. The breakfast was very good and the staff helped us with every need - calling a taxi, recommending a restaurant, and even calling a doctor when we had a medical emergency. The facilities are also very good, as well as the parking possibilities. There are some very good restaurants close by (10-15 min walk) and Chamartin is a lively neighborhood with lots of bars and tapas places. From the airport it's only 10 min by taxi.
Stayed in January 2024
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Reviewed: January 11, 2024
Peter
Germany98 Reviews17 helpful votes7.0“Basically a good hotel just too hot at night!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The heating was centrally controlled and on all night so that it was difficult to sleep due to the heat (To whoever sets the temperature: 18-20 degrees is good for sleeping, not 25 degrees!). If you opened the windows then the traffic noise was quite loud. For these reasons we didn’t sleep well.
Nice beds, clean bathroom, good value for money
Stayed in January 2024
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Reviewed: January 9, 2024
Stephanie
Brazil24 Reviews3 helpful votes8.0“Long and ok”- • Family with young children
- • Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Location and prices
Confortable and nice people.
Stayed in January 2024
-
Reviewed: January 9, 2024
Thierry
Spain11 Reviews7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
JUST OK
Stayed in January 2024
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