Portada, 11, Marbella Old Town, 29601 Marbella, Spain
#25 of 59 hotels in Marbella
Guests' ChoiceBased on 166 hotel reviews
8.5Cleanliness
8.6
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2024
Walters
United KingdomNothing
Clean and tidy hotel. With great staff.
Stayed in May 2024
Reviewed: May 11, 2024
Walter
PolandThe kindness of the owners, the location, the cleannesses, confortable beds, and good breakfast. 100% recommended
Stayed in May 2024
Reviewed: April 29, 2024
Mikael
SwedenLocation Good coffee for breakfast Facilities Price
Stayed in April 2024
Reviewed: April 27, 2024
Patricia
IrelandPillow
Location and value amazing
Stayed in April 2024
Reviewed: April 15, 2024
Christine
United KingdomNothing
Clean. Helpful staff. Comfortable beds. Location excellent. Breakfast excellent.
Stayed in April 2024
Reviewed: April 8, 2024
Grigore-calen
RomaniaGreat location, the room was clean, the view from the balcony was towards the old castle. Simple and affordable. I recommend if you don't expect luxury.
Stayed in April 2024
Reviewed: April 6, 2024
Adrian
RomaniaNoise from another rooms
It is near to old town
Stayed in April 2024
Reviewed: March 28, 2024
Rasab
SpainEverything good
Location
Stayed in March 2024
Reviewed: December 8, 2023
Margaret
IrelandDodgy WiFi, unimaginative breakfast.
Location and price.
Stayed in October 2023
Reviewed: October 23, 2023
Tomas
Czech RepublicA nice small hotel located just walking distance from Marbella's historic city center. All was clean and well equipped. It is just a 10 minute walk downhill to the nearest beach.
Stayed in October 2023
Reviewed: October 18, 2023
Alexandra
RomaniaEverything was perfect!
Stayed in October 2023
Reviewed: October 13, 2023
John
IrelandNothing
That it so close to the old town and not too far from beach.
Stayed in October 2023
Reviewed: October 11, 2023
Jorge
SpainThe hotel is located in the old town. All the attractions, Bars, Restaurants and club within minutes walking. The beach about a 10 minute walk, and the new town with all the regular stores is down the hill. The room and air conditioner work like a charm. Juan manager took care of all we needed. Muchas gracias.
Stayed in October 2023
Reviewed: October 9, 2023
Jim
United States of AmericaThe gentleman who checked me in was fantastic. Very friendly and helpful with where to go to eat and places to see. The location was excellent and the free breakfast was incredible. I will definitely book this place again if I’m back in Marbella.
Stayed in October 2023
Reviewed: October 7, 2023
David
United KingdomGreat place, great location and very friendly staff.
Stayed in October 2023
Reviewed: October 4, 2023
Angelos
Greecevery welcoming stuff, explaining about free car parking in white lines 🙏 Hotel located right in the historical center, next to all nice restaurants. Classic hotel.
Stayed in October 2023
Reviewed: October 2, 2023
Rachel
United KingdomGreat location - very close to the beautiful old town. Lovely staff. Very clean and extremely reasonable pricing.
Stayed in October 2023
Reviewed: September 22, 2023
Valentina
SwitzerlandWalls between rooms are a bit thin.
Staff at the reception very helpful. Excellent location. Amazing view.
Stayed in September 2023
Reviewed: September 20, 2023
Besita
SpainTODO ESTUPENDO!
Stayed in September 2023
Reviewed: September 18, 2023
David
IrelandI was in Marbella for a wedding and this lovely hotel was right around the corner from the church. We had a nice room with a good bathroom and aircon as well as good internet. What really stood out was the wonderful staff - each one we met was friendly and helpful. The breakfast was lovely too, although we didn't avail of it as much as we should have! They also offered luggage storage which was handy for exploring the city after checkout. They also offered nice big cold bottles of water for €1 which was much needed.
Stayed in September 2023
Reviewed: August 25, 2023
Peter
United KingdomNOTHING!
EVERYTHING! BEAUTIFUL LITTLE HOTEL!
Stayed in August 2023
Reviewed: August 10, 2023
Louise
United KingdomBreakfast was extremely basic, very dated hotel with thin walls. We could here our neighbours enjoying themselves frequently.
The staff were super friendly. We made a mistake in booking the date and they accommodated us
Stayed in August 2023
Reviewed: July 30, 2023
Ion
RomaniaThe staff was amazing !
Stayed in July 2023
Reviewed: July 14, 2023
Matylda
AustraliaBasic but clean and comfortable. Good pillows for me.. Wonderful friendly and helpful staff. Especially Ricardo the night manager. Location on the edge of the old town thus close to the action but still quiet. I'll be back.
Stayed in July 2023
Szczyrk, Poland
Morelia, Mexico
Incheon, South Korea
Binz, Germany
Melbourne, Australia
Brussels, Belgium
Busot, Spain
Glendale, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content