Paseo Gudamendi, 26, 20008 San Sebastián, Spain
#71 of 81 hotels in San Sebastián
Guests' ChoiceBased on 304 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.0
Facilities
8.0
Staff
8.4
Value for money
7.8
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Roger
United KingdomBreakfast could have been a better experience.
Nice quiet location, well appointed room with easy parking. Good value for money.
Stayed in April 2024
Reviewed: April 20, 2024
Robert
United KingdomSuperb views over the city from the bar and garden and great sea views from our bedroom
Stayed in April 2024
Reviewed: March 30, 2024
Julie
United KingdomNot the hotel's fault but Google maps tries to take you up the small track -much better to drive past this up to the sign and take the longer, bigger road in.
Really nice hotel with a 'family' feel. It was opening that day for summer 2024 but there was a really nice feel about the hotel. We eat in the bar and the food was of a very high standard -my partner's salmon salad matching my own Calamari -very reasonable prices too. Though it was too cold when we were there you could see they had a fantastic terrace area outside with stunning views-would be amazing in the summer.
Stayed in March 2024
Reviewed: December 18, 2023
Anne
United KingdomLovely setting, quiet and peaceful
Stayed in September 2023
Reviewed: December 4, 2023
Mark
United States of AmericaLike all
Very nice room and the ground are beautiful
Stayed in November 2023
Reviewed: November 4, 2023
Janet
United KingdomLovely views. Room very comfortable and clean. Staff very friendly and helpful especially bar staff.
Stayed in November 2023
Reviewed: November 2, 2023
Amélie
Francenone
The location on the top of the moutain with a beautiful view on the ocean
Stayed in October 2023
Reviewed: October 15, 2023
Juan
United KingdomDog friendly hotel
Stayed in September 2023
Reviewed: October 13, 2023
Haydee
United States of AmericaThe hotel is old, and in need of updates and major upkeep.
The view was spectacular
Stayed in October 2023
Reviewed: October 5, 2023
Richard
Guernseynice views
Stayed in September 2023
Reviewed: October 5, 2023
Stefan
NetherlandsA little outdated for a four star hotel. Shame that the pool closed on the day we arrived while the weather remained wonderful for the rest of the month. Also, the pet fee is pretty steep.
The view from the terrace is marvelous.
Stayed in September 2023
Reviewed: October 2, 2023
Aire
SpainToo far from the city. Probably ideal for older couples and families with kids.
Clean rooms, surrounded by nature if that's what you are looking for.
Stayed in September 2023
Reviewed: September 29, 2023
Helena
United KingdomA bit out of town, but with a car it would be no problem
pool. reception helpful. view from hotel.comfy room. spectacular views.
Stayed in September 2023
Reviewed: September 26, 2023
Niamh
IrelandGorgeous location with spectacular sea views from room , worth the upgrade . Perfect stop off with tapas dinner , fridge in room !
Stayed in September 2023
Reviewed: September 25, 2023
Sally
AustraliaQuiet location & pleasant staff.
Stayed in September 2023
Reviewed: September 24, 2023
Daryl
United KingdomFood and drink very limited
Super views. Easy taxi ride into town.
Stayed in September 2023
Reviewed: September 24, 2023
Bruno
NetherlandsIn the evening we went to the bar/restaurant for a drink and there was a bit a stressful atmosphere. There were a bit to many tables for just two people staff and you saw that the service was a bit slacking. The gym could have an upgrade if you're looking for a good sport session. All with all, would come back for an other stay!
The check in went fast and the staff was friendly. The hotel is beautiful and has a nice restaurant for breakfast, lunch and diner with a beautiful view. We felt welcomed and they were also friendly to our dog! The drive to San Sebastian is around 15/20 minutes so if you have a car the hotel is good located. The pool is nice.
Stayed in September 2023
Reviewed: September 23, 2023
Cipolla
ItalyI think they can our water on minibar
Great place on the hill, nice view, nice cafeteria and great staff
Stayed in September 2023
Reviewed: September 22, 2023
Palermo
United KingdomThe room was very clean, and the hotel very nice with a beautiful scenery and a swimming pool.
Stayed in September 2023
Reviewed: September 20, 2023
O'broin
IrelandAll good
Pool food and location
Stayed in August 2023
Reviewed: September 14, 2023
Krastin
SpainI didn't like that when we enter all the room smellt of detergent. It have been just cleaned and still smelling of "lejia" very strong. May be the cleaning staff have to use not so strong smelling detergents and ventilate after clening better the room(s).
The rooms are comfortble but not very big. There is no space for a big suitcase. But the view from the room was excellent and the beds are very comfortable.
Stayed in September 2023
Reviewed: September 12, 2023
Diane
MaltaIdeally there is a restaurant given its an amazing place to stay
Everything was great location , view, the stafff
Stayed in September 2023
Reviewed: September 8, 2023
Miguel
QatarPeaceful, great food, well located
Stayed in September 2023
Reviewed: September 7, 2023
Mariia
UkraineFurniture in the room could be more new.
Beautiful territory and comfy bed
Stayed in July 2023
Flims, Switzerland
Seattle, USA
Columbus, USA
Stegersbach, Austria
Níjar, Spain
Enköping, Sweden
Lynton, UK
Martina Franca, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content