Ginesta, s/n, 43840 Salou, Spain
#11 of 62 hotels in Salou
Guests' ChoiceBased on 143 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
8.1
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 23, 2023
Maryia
United KingdomGreat hotel for families with kids.
Stayed in October 2023
Reviewed: October 16, 2023
Craig
United KingdomTo far away from town
Great for kids
Stayed in October 2023
Reviewed: October 3, 2023
Denise
IrelandThe beds were very uncomfortable and the entertainment wasn’t great
The size of the pool area , the water park for the kids , the space in the 2 bed apartment and the balcony, the food was very good.
Stayed in October 2023
Reviewed: September 24, 2023
Sinead
IrelandPools were great Breakfast good
Stayed in September 2023
Reviewed: September 23, 2023
Wheeler
United KingdomExcellent all round Great family atmosphere, very friendly staff & the hotel was so clean you could eat off the floor
Stayed in September 2023
Reviewed: September 11, 2023
John
United KingdomThe food at breakfast and dinner was presented very well and mostly good quality however became a little samey by day 6, Other than that we would be happy to return at another time,
Hotel was much better than your average 4* Spanish Hotel and we have been to many! Desk staff very efficient and polite. In fact All the staff were very good. We had a room with a seperate lounge and a large balcony overlooking the sea. There were a large number of families with young children but this did not really impact on our hotel experience. We had a hire car and found parking fairly easy in the roads around the Hotel but there was also a very regular local bus service into Salou throughout the day. The bus stop literally yards from the Hotel. On arrival the voucher for welcome cocktails along with a small box of chocolates was also a nice touch. The pools were well used throughout the day but there were plentiful loungers for people to use to avoid any congestion.
Stayed in September 2023
Reviewed: August 27, 2023
Anna
UkraineVery dirty pool. The water in it is not filtered and dirt floats in the water even in the morning, most likely from the stones that are located around the perimeter of the pool (parts of mold). The pool opens very late - at 10 am. If you decide to wake up earlier and swim in the pool while there is no strong sun, you will not succeed. Due to these two factors, I will never return to this hotel.
Friendly staff, clean rooms, very tasty food, there is entertainment for children
Stayed in August 2023
Reviewed: August 27, 2023
Craig
United KingdomAir con could of been a little cooler
both good
Stayed in August 2023
Reviewed: August 19, 2023
Veronica
IrelandRooms not cleaned
Location Pools
Stayed in August 2023
Reviewed: August 5, 2023
Blanca
United KingdomI did like everything
The food, pools
Stayed in June 2023
Reviewed: August 3, 2023
Infrequent_2
IrelandNot a great location, evening entertainment was not great, bathroom had cracked tiles and need updating
Food was good, room was suitable for us with 2 rooms, hotel was clean and staff very friendly
Stayed in August 2023
Reviewed: July 27, 2023
Gary
IrelandGreat hotel… staff very helpful and friendly…. Really enjoyed the buffet breakfast and dinner there were loads of different foods to choose from!! The hotel was very clean with great entertainment for kids!! Poor areas very clean also with plenty of life guards which made you feel safe and comfortable for the kids to be in… Very enjoyable stay and would definitely come back
Stayed in July 2023
Reviewed: July 24, 2023
Fionnuala
IrelandFood
Apartments fab
Stayed in July 2023
Reviewed: July 17, 2023
Jill
IrelandNothing negative to say.
The layout was great. Everything is onsite, buffet, restaurants and shop. You don’t have to leave if you don’t want too. The food was lovely, my son loved the kids club and kids disco and the pools were fantastic. All the staff were super friendly.
Stayed in July 2023
Reviewed: July 8, 2023
Tony
Irelandnothing
this was my second time taking family to the hotel. the staff are very good, at every level you’re greeted with a Hola! the hotel itself is a really lovely hotel, with great facilities and very clean. the food is exceptional
Stayed in July 2023
Reviewed: July 4, 2023
Anas
JordanThe room was not clean at all
Stayed in June 2023
Reviewed: June 20, 2023
Mariia
SpainThe only thing I didn’t like is smoking adults in kids area! I think should be special area for smoking!!!
My recommendation! we enjoy a lot! hotel is big with green zone and is closed from other view! Lots of pools and especially there are cool waterslides for kids! Kids area is really great! Mini-club is nice option if you want to rest alone for a while))) My son enjoyed kids show at night! food was excellent with lots of variety!
Stayed in June 2023
Reviewed: June 15, 2023
Talavs
LatviaAmazing entertainment for all ages, beautiful rooms and a great buffet.
Stayed in June 2023
Reviewed: June 13, 2023
Geraghty
Abkhazia, GeorgiaWe have being here many times, but this time we found the food not great at all, next time we will definitely go self catering
Love the hotel and location, spotless clean at all times
Stayed in May 2023
Reviewed: June 3, 2023
Ivan
Spainlittle bit not clean, too soft beds
good for kids
Stayed in May 2023
Reviewed: June 2, 2023
Lynsey
Irelandloved everything about it
Stayed in June 2023
Reviewed: May 30, 2023
Audrey
IrelandThe hole experience was wonderful 😎❤️
Stayed in May 2023
Reviewed: May 24, 2023
Melf
IrelandSecond visit here and the kids were so disappointed on arrival they noticed the playground and football pitch was gone. Website still states that they are there!! Unfortunately we won't be back again as the hotel seems to suit families with smaller children.
We had the same apartment as last year and loved it. Pool view with big balcony. Staff so friendly especially the kids club team. My 7 year old had a great time taking part on the activities.
Stayed in May 2023
Reviewed: October 19, 2022
Holly
Irelandthe room was dull and tiny ..no amenities (iron etc!..shower was difficult to work (wouldn’t work at the best of times) hairdryer is dated ..view was looking into someone’s back garden
great for kids
Stayed in September 2022
Naxos Chora, Greece
Telfes im Stubai, Austria
Duluth, USA
Appiano sulla Strada del Vino, Italy
San Juan Cosalá, Mexico
Salies-de-Béarn, France
Rome, Italy
Phnom Penh, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content