Nanses s/n, 07470 Port de Pollensa, Spain
#19 of 221 hotels in Port de Pollensa
Guests' ChoiceBased on 531 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Adrian
IrelandEvening dinner could have had better options but breakfast was excellent.
Very clean and tidy all the time.
Stayed in March 2024
Reviewed: April 23, 2024
Isf2303
United KingdomRoom was a little cramped compared with previous visits
Pool, Gym, food.
Stayed in April 2024
Reviewed: April 21, 2024
Phil
United KingdomWe’ll maintained and modern clean facilities. Ideal for activities such as swimming and cycling.
Stayed in April 2024
Reviewed: April 20, 2024
Richard
United KingdomNothing
Everything was perfect
Stayed in April 2024
Reviewed: March 26, 2024
Katherine
United KingdomReally good facilities the pools were lovely and the surroundings were kept really nice ! The rooms are great they have everything that you need and were very spacious
Stayed in March 2024
Reviewed: March 25, 2024
Steven
United KingdomNoises from air con in bedroom no table water at dinner you had to wait
Location and facilities
Stayed in March 2024
Reviewed: November 29, 2023
Alison
United KingdomThe room was a little small so we wouldn't have wanted to spend large amounts of time in it. However, it was very clean and functional with a good bathroom; also , a proper fridge and some bowls, plates etc if you wanted to cook basic meals. We did travel at the end of September and so had plenty of room around the main pool. I think that it might be quite cramped in High Season and as one previous visitor mentioned, the sunloungers are all set up in one huge long line of about 10 at a time, with no breaks inbetween each sunbed - that will be in a problem when hotel is at full capacity
Outside areas were beautifully clean and in good condition. Excellent breakfast buffet with helpful staff, all of whom were exceptionally polite. Perfect location for beach and town centre and easy to park outside. Reception staff were so friendly and always smiling.
Stayed in September 2023
Reviewed: November 12, 2023
Gary
United States of AmericaGreat sauna Super friendly and helpful reception
Stayed in November 2023
Reviewed: November 4, 2023
Eva
Slovakiaperfect swimming pool
Stayed in November 2023
Reviewed: November 4, 2023
Drwal
PolandProblems with wifi connection. One electrical outlet in bathroom didnt work.
Various, delicous, fresh meals avaliable for breakfast. Many sport opportunities (swimming pool, pool, gym, spa) to relax or regenarate.
Stayed in November 2023
Reviewed: November 3, 2023
Steve
United KingdomSingle beds were flimsy and moved when you sat up in bed and rested against the wall. Evening meals were not that exciting and 'included' wine was not nice (however they replaced it with 2 glasses of decent wine)
Location - attentive and friendly staff - sports facilities were great - didn't realised there was bike hire at the premises - proper laned swimming pool, gym table tennis, pool table, darts etc.
Stayed in November 2023
Reviewed: November 3, 2023
K
HungaryExtra fees for many facilities
Stayed in November 2023
Reviewed: November 2, 2023
Joanne
United KingdomNothing.
The rooms were extremely clean and staff very friendly and helpful. Breakfast was delicious with lots of fresh fruit and options. Close to beach and bike hire. Great facilities.
Stayed in November 2023
Reviewed: November 1, 2023
Mia
United KingdomBeds were two single beds used together and came apart in the night
Studio room was incredible, pool was lovely however very cold
Stayed in October 2023
Reviewed: October 29, 2023
Simon
United KingdomGreat facilities - especially bike hire shop as part of the hotel
Stayed in October 2023
Reviewed: October 26, 2023
Carole
United KingdomThere was nothing that I didn’t like. I could not fault the property, the apartment or the facilities.
We booked a studio for two and we were upgraded to an apartment and it was perfect. The living area was separate from the main bedroom which was upstairs which I liked. The sun shone on the balcony from morning until late evening which was welcome for an Autumn break in October. The self-catering cooking facilities were very good if you wanted to fend for yourself. Also there was the option to make tea/coffee. The apartment was spotless. Maid came in each day to clean and often changed towels. The beds were comfortable and there were extra pillows in the cupboard if required. Facilities in the hotel were excellent: The pool areas were clean and well looked after. The large outdoor pool had lanes set up for swimming lengths or triathlon training. Kids pools were safe. The Spa was amazing and very clean. There was a small well equipped gym and perfect for cyclists as you could hire bikes, helmets and cycling gear from the hotel - an ideal place for fitness, sport, families, groups and couples.
Stayed in October 2023
Reviewed: October 17, 2023
Lynne
United KingdomNothing negative to say as all was good.
Great location and staff were super friendly and helpful. Apartment was very well equipped.
Stayed in October 2023
Reviewed: October 11, 2023
Aoife
IrelandWe had ants in our room which was annoying but not intolerable.
Amazing hotel with fantastic facilities, would recommend
Stayed in October 2023
Reviewed: October 9, 2023
Mary
United KingdomHaving to wear swimming caps in main pool
Location.
Stayed in October 2023
Reviewed: October 5, 2023
Honeyia
United KingdomFood was not good
Stayed in September 2023
Reviewed: October 1, 2023
Caroline
United KingdomThe facilities for cycling in particular are great. Great breakfast and food in the hotel was also delicious
Stayed in September 2023
Reviewed: October 1, 2023
Bairbre
IrelandOne minor negative - there were facilities to store luggage and shower after checkout which was great but there was no hairdryer in the ladies locker room and none available to borrow as they are all wired to the wall in the bathrooms .
Location, comfort, cleanliness all excellent. Staff were very friendly and helpful. The hotel has a very calm ambience.
Stayed in September 2023
Reviewed: September 30, 2023
Adrian
United KingdomNo late check out
25m pool , bike room , facilities
Stayed in September 2023
Reviewed: September 28, 2023
Arni
IcelandNot much to say - overall service was good but sometimes the front desk could be a bit more helpful, but this was minor stuff. Room was nice but cleaning sometimes a bit late - but also a minor thing.
Overall it was a very pleasant stay, breakfast was good - service at the bar was always pretty good. Food was good at the hotel, facilities were also very nice and location good. It was a family hotel and we stayed there as twelve friends and still enjoyed very much. This is also a sport hotel which offers nice activities overall, such as swimming, gym and cycling... Very nice hotel indeed.
Stayed in September 2023
Bruges, Belgium
Korswandt, Germany
Rochefort-en-Yvelines, France
Marina di Massa, Italy
Prishtinë, Kosovo
Praia, Cape Verde
Matola, Mozambique
Fontvieille, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content