La Palma, 47, 03501 Benidorm, Spain
#71 of 131 hotels in Benidorm
Guests' ChoiceBased on 217 hotel reviews
8.3Cleanliness
8.6
Comfort
8.4
Location
9.1
Facilities
7.9
Staff
9.3
Value for money
8.5
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Silvana
ItalyVery central, quiet street though in the middle of old city, beach walking distance. Superkind multi-lingual owners make you feel at home. Rooms just like your granny’s place, wardrobe, desk… All in all, oldish but cosy and pleasant, all spotless clean, there’s a lounge at the reception where they sell drinks and coffee. Bathroom small but efficient, shower in half-tub, hot water no problem. There are stairs, no lift. Also, if you drive, best ask the hotel about parking, it's the old city and you may not find any close by.
Stayed in April 2024
Reviewed: April 5, 2024
Santoro
SpainThe owners were exceptionally helpful, kind and welcoming. The location is perfect and the place is spotlessly clean.
Stayed in March 2024
Reviewed: December 29, 2023
David
United KingdomVery friendly, do anything, put us up in their villa, great location for old town & new, could not have been happier,thanks very much..
Stayed in December 2023
Reviewed: December 10, 2023
Mark
United KingdomVery welcoming couple and friendly, hotel located in a quiet area and not far from what you need to get to
Stayed in December 2023
Reviewed: December 10, 2023
Stefania
ItalyThey don't serve coffee.
The hotel is very central and quiet. The room was very clean and the hosts are very friendly.
Stayed in December 2023
Reviewed: November 14, 2023
Dightons
United Kingdomwell kited out
anapartment just off tapaus alley
Stayed in October 2023
Reviewed: November 5, 2023
Dougie
United KingdomNothing
Family run hotel, really cant do enough for you. Great value for money. 2 mins from main walking street in old town.
Stayed in November 2023
Reviewed: October 16, 2023
Matthew
United KingdomRoom smelt a little bit like sick
Nice hotel. Staff were very friendly and helpful. Good location a short walk to the beach
Stayed in September 2023
Reviewed: October 8, 2023
Jason
United KingdomNothing
Great Location in the Old Town. Booked last minute and landed lucky. This small hotel was great value. Clean, comfortable and safe with super friendly owners. Loved my stay and would not hesitate to return.
Stayed in October 2023
Reviewed: October 2, 2023
Gary
United KingdomIt was fine but would have liked a hair dryer in the room.
Not to far out from the strip and in a great location in the old town
Stayed in October 2023
Reviewed: September 26, 2023
James
United KingdomNothing to dislike
The room was very clean so was the rest of the Hotel
Stayed in September 2023
Reviewed: September 4, 2023
Natalie
United KingdomIt was like being with my mum and dad....you do have to respect their hotel....its not for unruly clients....great price and the owners look after you....all they ask is respect of their property...very kind indeed
Stayed in September 2023
Reviewed: August 23, 2023
Anthony
United States of AmericaOwners are nice
Stayed in August 2023
Reviewed: August 14, 2023
Yacine
United KingdomLovely staff and simple but comfortable setup
Stayed in July 2023
Reviewed: August 2, 2023
Antony
United KingdomNothing
Asad could not have been more helpful
Stayed in August 2023
Reviewed: July 30, 2023
Matthew
United KingdomNothing really get what you pay for you want basic & cheap then can’t get much better than here
Cheap place to get your head down bed fairly comfy everything you need owners very helpful
Stayed in July 2023
Reviewed: July 17, 2023
Paul
United KingdomGreat family ran hotel brilliant host's
Stayed in July 2023
Reviewed: July 3, 2023
Karen
United KingdomGood location clean good value for money, very helpful and friendly
Good value for price , owners were very nice and helpful
Stayed in June 2023
Reviewed: July 1, 2023
Karl
United KingdomNothing
Location, clean, comfortable
Stayed in June 2023
Reviewed: June 20, 2023
Angela
SpainThere wasn’t anything we didn’t like but an extra towel and toilet roll in the room would be appreciated!
lovely hosts and a great welcome. Great location for old Town and the beach. Quiet at night but close enough to all the entertainment!Rooms have everything you need with drinks and snacks available to buy. we really enjoyed our 2 night break in Benidorm.
Stayed in June 2023
Reviewed: June 12, 2023
Keith
United KingdomIt was more than adequate for what I needed,
Staff, location and cleanliness
Stayed in June 2023
Reviewed: May 15, 2023
Josephina
SpainFood is not allowed in the rooms so cannot bring take-away.
The location is ideal, the hotel was clean and very good value for the money, the owners are friendly and accomodating, beds were comfy and the shower was really good. Our room was basic but it had all we needed.
Stayed in May 2023
Reviewed: May 10, 2023
Ben1h
United KingdomNothing
Brilliant hotel and hosts! The owners were lovely and couldn't do enough for me. Just a few minutes walk to the beach and a fantastic location. Immaculately clean and very reasonable price. Would not hesitate to book again. Thank you
Stayed in May 2023
Reviewed: April 21, 2023
Mark
United Kingdombit dated .. but for the price good value for money
good location right in the old town
Stayed in April 2023
Conil de la Frontera, Spain
Porto Pollo, Italy
Jimbaran, Indonesia
Rio de Janeiro, Brazil
Shawinigan, Canada
Wujie, Taiwan
Aigues-Mortes, France
Mount Laurel, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content