Platja De Castell, 12, 17230 Palamós, Spain
#36 of 119 hotels in Palamós
Guests' ChoiceBased on 104 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 11, 2024
Philip
United KingdomRestaurant was cold. Breakfast was a little disappointing.
Room was fabulous and super comfy bed.
Stayed in March 2024
Reviewed: February 8, 2024
Juan
SpainLugar fantástico. Rodeado de naturaleza ideal para descansar y desconectar. Personal muy amable y atento. Repetiremos seguro!
Stayed in January 2024
Reviewed: January 13, 2024
Keith
FranceNothing
Everything
Stayed in January 2024
Reviewed: November 30, 2023
Simon
SwitzerlandWe have stayed in this beautiful dog friendly hotel before. We were upgraded to a beautiful suite. Its a gem and next to a glorious stretch of coastline with amazing walks. Lovely restaurant and staff. Highly recommended.
Stayed in November 2023
Reviewed: October 7, 2023
Juan
SpainNos encantó todo, repetiremos seguro!
Stayed in October 2023
Reviewed: September 27, 2023
Juan
SpainTodo genial! Repetiremos seguro!
Stayed in September 2023
Reviewed: September 22, 2023
Shaun
United KingdomThe only fault from what we would still rate a perfect experience was the cold taps in the bathroom were running hot and cold weirdly. It was perfect and very relaxing
Great hotel, very helpful and attentive staff.
Stayed in September 2023
Reviewed: August 24, 2023
Ana
SpainNothing
Everything
Stayed in August 2023
Reviewed: July 19, 2023
Philippe
SpainRien
Exceptionnel
Stayed in July 2023
Reviewed: July 17, 2023
Philippe
SpainFantástico!
Stayed in July 2023
Reviewed: July 14, 2023
Rebecka
United States of AmericaThe AC unit was about 20 years old and didn’t cool the room at all.
The building and grounds are beautiful. The quick walk to the beach was lovely.
Stayed in July 2023
Reviewed: July 11, 2023
Philippe
SpainFantástico
Stayed in July 2023
Reviewed: July 5, 2023
Lucía
SpainFantástico
Stayed in July 2023
Reviewed: June 30, 2023
Vega
SpainFantástico
Stayed in June 2023
Reviewed: June 29, 2023
Jonathan
United States of AmericaIt's rated as 5 stars, but they are missing many of the small details that make a 5 star experience. There isn't really a spa even though there is a shack outside that seems like it was for massage. The restaurant wine selection is just ok and the overall vibe didn't feel as welcoming (when I think 5 stars I imagine nice music, nice aromas, a free drink, and some free snacks). Also, while it didn't end up being warm enough to use the pool we had planned to use and were told that we could not even though it said in advance that we could so worth checking to see if it's open. We were there in middle May.
Went for a quick holiday for a few days and really enjoyed Malcontenta. It's an ideal spot if you want to visit the small towns of Costa Brava and great for some hiking/trekking. The restaurant is fairly standard catalan fare, but quite good and the convenience is worth it. There are nice walks to the beach, which is fairly secluded. We were not there on warm days so we didn't use the pool.
Stayed in May 2023
Reviewed: June 6, 2023
Ian
United KingdomAircon not working, took more than 24 hours to sort. Most reception staff excellent, initial staff member a bit casual, no intro to room. More umbrellas needed at pool. Still not clear where to get pool towels ??
Garden room very good. Breakfast excellent. Restaurant superb. Pool good.
Stayed in June 2023
Reviewed: May 22, 2023
Michael
United KingdomEverything perfect
Room wonderful. Restaurant fantastic.
Stayed in March 2023
Reviewed: May 13, 2023
Claudio
Switzerlandbreakfast was excellent!
Stayed in May 2023
Reviewed: May 11, 2023
Martin
SpainExcepcional
Stayed in May 2023
Reviewed: March 27, 2023
Shoira
Spainnothing to add here, everything was just perfect!
it’s just awesome! breakfasts are awesome!
Stayed in March 2023
Reviewed: January 29, 2023
Vanessa
United States of Americalocation right off the highway is odd, but the property feels protected
gorgeous rooms, pet friendly, great staff!
Stayed in January 2023
Reviewed: January 29, 2023
Evdokia
Russiathe sofas and curtains in the room were covered with white fabric - and it seemed to me it could be more clean. It the evening it was quite cold and draft in the restaurant. Otherwise is fine.
Beautiful and elegant hotel in a historical house surrounded by vast and lovely garden. Really calm and relaxing atmosphere, staff is friendly. Dinner at the restaurant was quite delicious, and the served breakfast also good and plenty. My room turned out to be up a narrow and high staircase - I'm glad there was possibility to change it to another one, although with some extra fee. That other room was spacious and comfortable with a great marble bathroom. Actually enjoyed being there and definitely wish to come back for a longer stay.
Stayed in January 2023
Reviewed: January 4, 2023
Mower
SpainA little bit out of the way
lovely large rooms which were beautifully decorated
Stayed in January 2023
Reviewed: November 22, 2022
Activepensioner
SpainBreakfast was good, but the coffee was horrendous: it is by far the worst coffee we have ever been served in Spain and we've lived here for more than 20 years... The waitress at the hotel restaurant was not very professional, imposing misplaced familiarity on the guests.
Very nice room: this time we booked a room without terrace and it was much larger than the one with terrace we had before. Excellent dinner at the restaurant served by a very good waiter. Very friendly staff at reception & in the bar.
Stayed in November 2022
Bremgarten, Switzerland
Trouville-sur-Mer, France
Narborough, UK
Stechelberg, Switzerland
Tallinn, Estonia
Moravske-Toplice, Slovenia
Comps, France
Cochin, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content