Gerona, 44, 03500 Benidorm, Spain
#128 of 130 hotels in Benidorm
Guests' ChoiceBased on 41 hotel reviews
6.9Cleanliness
7.1
Comfort
7.2
Location
8.1
Facilities
6.7
Staff
8.2
Value for money
6.9
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 3, 2024
Janette
United KingdomSofa bed was uncomfortable No entertainment Pools very cold
Clean room Good location Nice staff Value for money Good breakfast
Stayed in April 2024
Reviewed: March 26, 2024
Matthew
United KingdomDecor is a bit dated and tired.
Staff helpful. Room rate good. Facilities good. Pool looks good (but weather very cold). Didn't use bar or restaurant as friends staying elsewhere (at twice the price) Comfortable enough.
Stayed in March 2024
Reviewed: July 1, 2023
Paddy
United KingdomThey had booked in about 50 young lads for a football tournament. They disobeyed most of the rules. Diving in the pool from adjacent walls. Walking throughout the hotel in their wet clothes leaving floors etc in a dangerous condition. Generally very rowdy
Great location. Food was varied and plentiful. Was in a reasonable condition throughout
Stayed in July 2023
Reviewed: September 17, 2022
Christopher
United KingdomPeople smoking on roof top bar , very little control
Clean, food was great
Stayed in September 2022
Reviewed: July 15, 2022
Jennifer
SpainIt needs renovating.
The staff were great. really friendly and helpful. The breakfast buffet was pretty good especially the English sausages and breakfast finished at 11.00 am!!
Stayed in July 2022
Reviewed: July 11, 2022
Dorothy
United Kingdomnot having a balcony and very poor air con
location
Stayed in July 2022
Reviewed: July 7, 2022
Rebecca
SpainGreat pool area. Helpful staff. Great for the kids. Always something for them to do. Everything very clean. Lots of food choices for all tastes.
Stayed in July 2022
Reviewed: June 6, 2022
Golder
United KingdomSome dishes at the meals could have been warmer, but there was a microwave and we expect this with buffet style dining and it didnt detract from the food itself.
We got moved to the Hotel Magic Aqua Rock Gardens so this is based on that stay rather than Magic Villa. The hotel was very good plenty of variety at meal times, drinks all ideal and space around the pool.
Stayed in May 2022
Reviewed: May 20, 2022
Lee
United Kingdomhaving a Spanish bar which English are not allowed in yet Spanish allowed in English bar?
all inclusive and roof top bar
Stayed in May 2022
Reviewed: April 8, 2024
David
United KingdomThe rooms were dated, the shower was a mere trickle. Extractor fan to outside wall had bricks missing and below our window was a faecal filled tissue which remained for the entire stay. Directly outside the hotel prostitues were hassling men passing by and I witnessed a mugging all of which the staff turned a blind eye to. We spent half of the time shouting down to passers by warning them about the girls robbing people, which of course they were affronted by this, shouting up to us to “get inside” to leave them get on! The hotel is easily accessed from anyone in the street and security was none existent. Many of the staff were rude with a “can’t be bothered” attitude.
The location was perfect for nightlife. Outside pool area was lovely. Food was not too bad.
Stayed in April 2024
Reviewed: April 5, 2024
Paul
United KingdomBed bugs full of bites when came home. Rooms dark.
Good location
Stayed in April 2024
Reviewed: March 30, 2024
Alexander
United KingdomThe breakfast was uneatable, the rude staff. My friend had items stolen from the room the reception staff shrugged their shoulders. Throughout our time there we herd other people reporting the same issue. They just shrugged it off.
Very old fashioned hotel and room. Though says pool view, there are no balconies in the hotel. The room was clean, bed was comfortable. If your just looking for somewhere to sleep and change. This is an ideal property right on the end of the main strip and minutes walk from the beach.
Stayed in March 2024
Reviewed: March 29, 2024
Andrew
United KingdomThe hotel is to old and out dateted
Nothing about this hotel it was rubbish and would not stay here again
Stayed in March 2024
Reviewed: March 28, 2024
Phil
United KingdomNothing
Clean and tidy. Staff excellent and friendly. Rooms were a little dated but nothing wrong at all. Perfect for a quick stay.
Stayed in March 2024
Reviewed: March 28, 2024
Nicole
United KingdomSomebody stole from our room and despite reporting it twice the reception staff couldn’t have been less interested. We heard another guest also reporting a theft from his room whilst we were there
Location
Stayed in March 2024
Reviewed: October 28, 2023
Nigel
United KingdomNo parking, especially after per booking parking
Staff are amazing
Stayed in October 2023
Reviewed: July 25, 2023
Philip
United KingdomA/C was very poor, room was unbearably hot. Second bed for children inadequate and very uncomfortable. No working extractor fan in bathroom which just added to the humidity. We approached the reception/manager to report this and we’re promised another mattress and repairs to the A/C and extractor but none of the above materialised.
Good food, nice pool area, foam party, pool games
Stayed in July 2023
Reviewed: June 16, 2023
Pete
United Kingdomlocation next to Morgan’s (Neptunes) top of the main strip.
all inclusive is shocking, the food selection was poor, cheap products, repetitive selection only actually eat in the restaurant 4 separate occasions and that because of convenience, drinks you have to pay €1 for a cup and if you forget to return it another €1 and so on, beers selection very limited and tbh wasn’t the best tasting, snacks during the day were salted crisp and nuts and a few chocolate muffins that was all, and no water in the rooms and air con poor, would I return no I wouldn’t.
Stayed in June 2023
Reviewed: March 11, 2023
Rita
United Kingdomsteep hill up to it. Cabs are only €3.50 so if you struggle walking get a cab.
Clean rooms, large comfortable beds. Each meal had plenty of choices on the menu. Staff were really friendly and helpful. Plenty of sun beds outside. A couple of minutes from the beach.
Stayed in March 2023
Reviewed: March 10, 2023
Rita
United KingdomUp a very steep hill, so not good for anyone with a heart condition or breathing difficulties when walking. Although a cab up is only €3.50 day and €5.50 after midnight.
We were moved to their sister hotel Magic Rock Gardens. Lovely rooms. Staff are really friendly and helpful. Plenty of food for all meals and snacks. Lovely outdoor area by the pool with plenty of sun beds. 2 minute walk to beach. Entertainment was good but could have lasted longer.
Stayed in March 2023
Reviewed: September 18, 2022
Caroline
United KingdomFab hotel, great staff and lovely food. Quality drinks. Couldn't fault it.
Stayed in September 2022
Reviewed: July 21, 2022
Wendy
United Kingdomrooms a bit dated,
facilities for children
Stayed in July 2022
Reviewed: July 14, 2022
David
United KingdomFood could be a lot better. The pool area needs to open before 10am, we had to sit out the front waiting for it to open.
We had no air conditioning working, although we asked reception to sort this five times. The food in the restuarant was very poor, only tried it a couple of times but could not eat it, we had to eat out.
Stayed in July 2022
Reviewed: June 4, 2022
Edward
United KingdomThe replacement hotel. Magic cristal. Not great. Took sn age to check in.
Hotel was shut. Found out the week before travel.
Stayed in May 2022
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