Avenida de las Américas, s/n, 38660 Playa de las Americas, Spain
#112 of 637 hotels in Playa de las Americas
Guests' ChoiceBased on 967 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.3
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 17 April 2024
Young
IrelandMore vegan options, decor needs upgrading in areas, room wood furniture looking old.
Location , great staff. Good facilities .
Stayed in April 2024
Reviewed: 14 April 2024
Mary
IrelandRoom looking very dated and tired pillows very hard expected more for what it cost
View from our room
Stayed in April 2024
Reviewed: 10 April 2024
Wendy
United KingdomLovely hotel, staff were lovely and even got a bottle of bubbly and chocolates for our anniversary, wish we could have stayed longer
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomWeather
Very good
Stayed in March 2024
Reviewed: 8 April 2024
Alexander
GermanyQuitching bed.Not fully smell-free toilet.
Really great location and service! Good meals.
Stayed in April 2024
Reviewed: 5 April 2024
Peter
IrelandRooms need a little updating.
Excellent location right on the beach. Beautiful hotel. Very friendly staff.
Stayed in April 2024
Reviewed: 3 April 2024
Coleyc63
United KingdomBreakfast still very good and great staff
Stayed in April 2024
Reviewed: 2 April 2024
Val
United KingdomNo room available for changing if your flight is late in the day. Swimming pool and especially the jacuzzi were too cold.
Location is perfect, atmosphere relaxing, food good. We were upgraded to a suite which was great!
Stayed in March 2024
Reviewed: 29 March 2024
Gintaras
IrelandBreakfast good a large selection.
Stayed in March 2024
Reviewed: 20 March 2024
Barry
IrelandNothing
This hotel was wonderful, the staff were so helpful and friendly and the location was perfect.
Stayed in March 2024
Reviewed: 19 March 2024
Darta
LatviaIt was great! The stuff, especially, Sintija helped with everything!
Stayed in January 2024
Reviewed: 18 March 2024
Aria
SpainNothing
Location
Stayed in January 2024
Reviewed: 16 March 2024
Barwell
United KingdomNothing
Location was perfect staff friendly
Stayed in March 2024
Reviewed: 13 March 2024
Anna-nia
SwitzerlandEverything was great: the location is top, the hotel is comfortable and has wealth of facilities, plus friendly and professional staff. Direct access to the beach, tasty breakfast and proximity to the Hard Rock Cafe are all highlights that made amazing holiday
Stayed in March 2024
Reviewed: 13 March 2024
Frances
IrelandOne or two of staff
Room Food Location
Stayed in March 2024
Reviewed: 12 March 2024
Richard
United KingdomWiFi in room didn't work
Very clean great staff
Stayed in March 2024
Reviewed: 4 March 2024
Andrews
IrelandExcellent
Stayed in February 2024
Reviewed: 2 March 2024
Louise
SwitzerlandNot easy to find the evening entertainment and bar. When we checked in there was a mismatch between what we had booked and what was on the system and the staff member at reception behaved as if this was our fault
Location, breakfast and food from the poolside snack bar, the pool itself and the entertainment staff. Rooms were comfortable and the whole place very very clean
Stayed in February 2024
Reviewed: 2 March 2024
Ahmed
NetherlandsThere was no wifi. Granted I didn’t inform the staff at all because it was not important at the time, just used my data. But I don’t know if they were aware or not.
Amazing helpful staff, very clean and perfect location!
Stayed in February 2024
Reviewed: 29 February 2024
Graham
United KingdomIt's not so much a didn't like, more an oddity; they provided a kettle in the room, but no cups or tea and coffee. Lack of tea and coffee making facilities is common in European hotels, but it was strange to just provide a kettle. We brought our own coffee, but no cups. The second day, we took some from the restaurant and they were left in the room for the remainder of our stay. So, that was fine. Another oddity was that the restaurant only does an evening buffet. But, we couldn't see anywhere what was on the buffet that evening; or what it cost, if you hadn't already booked it as part of your room.
Location is great, right near shops and restaurants and on the beach front. We will be back!
Stayed in February 2024
Reviewed: 29 February 2024
Dympna
IrelandWe could not find any fault with the staff hotel and food hotel very convenient to restaurants shops and beech
Breakfast was excellent staff look after customers
Stayed in February 2024
Reviewed: 28 February 2024
Fraser
United KingdomThe hotel is scheduled for refurb soon as it is a bit tired looking but then it will be fab again!
Excellent location. beautiful pool. Great leisure team so much fun at aqua class daily. Poolside bar/snack bar... Good choices for lunchtime. Friendly barman Pavel Martin in cleopatra bar each night
Stayed in February 2024
Reviewed: 25 February 2024
Fionnuala
United KingdomNothing
Amazing! Amazing location, food, staff. We had the best holiday
Stayed in January 2024
Reviewed: 24 February 2024
Sebastiaan
NetherlandsRelatively small and old-fashioned room, compared to the price..
Breakfast
Stayed in February 2024
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