hotel beach is very small but thats not a dislike as such just noteworthy

staff service, ambience food and wellness sessions

Stayed in April 2024

Restaurant menu. Really confusing. Disappointing. We ate out !!

Stayed in October 2023

Service - rude staff

Views of the hotel, the room

Stayed in September 2023

Overall the staff were great but on occasion very slow. We tried to eat dinner one evening and had actually got our bags and booked a taxi to town before even a drinks order was taken. Above the bed was some sort of motion sensor and smoke detector both blinked all night. Slightly annoying when struggling to sleep. The hotel is reassuringly expensive. €10 for a glass of beer or €25 for a gin and tonic. Literally half the price elsewhere. Spa was good but the lady who did my treatment was fierce. It felt more like a work out than a relaxing treat. The pools are cold! Not an issue for us but always think it’s good to warn people so they don’t expect to spend the day in there! No balconies on most of the rooms is a real shame.

The hotel room was very clean. The beds were comfortable. Breakfast was fantastic.

Stayed in October 2023

Breakfast was nice but could have been better.

Staff were exceptional. They went above and beyond and always had a smile on their faces.

Stayed in October 2023

Food could be improved (aside from breakfast), pastas for lunch we very average and dinner was very expensive for small portions and nothing exceptional. €40 for 2 thin strips of beef and a table spoon of mash is crazy. Need to have at least one heated pool, the main pool is almost always covered in the shade and the hot tubs on the roof are cold. We were staying in a relatively quiet period but the walls seem pretty thing and you can hear a lot from the halls.

We had a fantastic stay, staff are incredible friendly offering great customer service and valley parking. The rooms are very spacious and well decorated. Breakfast is brilliant, buffets arnt normally great but this was an exception. The hotel has tones of facilities and is beautifully decorated throughout. Would definitely stay here again.

Stayed in October 2023

I loved staying here because the rooms were nice, the staff was friendly, and I loved hanging by the pool on the rooftop. (however the first night it was closed for a private party which was annoying)

Stayed in July 2023

Not being able to fill up our water bottles when we were by the pool. We had to purchase water, which was 10€ a bottle!! Although we were always given complimentary water in our rooms, so why not make it complimentary throughout the hotel!

Everything was amazing, the staff, the service, the rooms, the pool were all fantastic…and breakfast was an extravaganza!

Stayed in October 2023

Hotels guests were only able to use sunloungers on one side of the pool which meant you were in the shade by 1pm. To sit on the beds in the sun there was an extra cost

Beautiful setting and pool Rooms were lovely and clean - very comfy bed Staff were incredible, friendly and always on hand

Stayed in September 2023

The journey there - an early afternoon flight from Manchester was awful from the miserable terminal -to the flight itself. The terminal is basically a pub with all day drinking and nothing else ….not even a decent newspaper for the flight. The flight was traumatic due to the disgraceful behaviour of the partying passengers. The situation seemed dangerous as air staff could not control anyone. The police met the flight on arrival meaning we all had to stay on board whilst they made arrests and dealt with the mob. We arrived shocked, deafened and dreading what was ahead of us. Thankfully the minute we stepped into the ME hotel our worries we’re left outside. Two cavas helped and of course the staff mopping our fevered brows!

Everything! The relaxed can do attitude of the staff cannot be underestimated and (in our view) is exceptional. The staff meet your eye and want to help with whatever you need. They all work so hard to ensure your stay is memorable…..and that you’ll want to come back! They also look fab in their white clothing! The setting, views, bright airy atmosphere, bars, roof top for sunbathing and dining. All make this the perfect place for rest and relaxation. You can be as elegant or casual as you like. Enjoy the music and chill. Get the shuttle bus to Santa Eulalia town in the evening or wander down to the next little cove/ beach for dinner next to the moonlit sea only metres from you.

Stayed in September 2023

The perfect stay to relax and enjoy the beautiful water views! Everyone was so kind and helpful.

Stayed in August 2023

Cost high

Facilities Location Quality of decor

Stayed in September 2023

I have a sore back from the bed in the room. Trace

Stayed in September 2023

Can get noisy with children and in house wedding receptions

Excellent poolside, especially the adult only rooftop area. Great sea view from the lobby & main pool.

Stayed in September 2023

Nothing. Loved hotel.

Location and service.

Stayed in July 2023

on the whole, it was an exceptional hotel. we felt very special during our time there and have said we would definitely return

Stayed in July 2023

Location wise not ideal with having to get cabs anywhere but not the a huge issue

Staff are 10/10 so friendly and professional

Stayed in July 2023

The water in the sea was a little chilly and the beach didn’t have clear water

Mike checked us in and he was fabulous. Today Salvatore checked us out at six am. Offered us coffee twice. The whole hotel staff was just amazing. Love the total experience

Stayed in June 2023

I just love the hotel and go back a few days every year. The location is wonderful and the service has now improved so much.

Stayed in June 2023

Breakfast is excellent by the pool, and can recommend the Bloody mary's

Stayed in June 2023

perfect hotel from check in to check out , the place simply relaxes you , 4 th visit and will be back r

Stayed in May 2023

n/a

wow factor

Stayed in May 2023

The location is absolutely incredible with a beautiful jetty that gives a great view of the hotel. I can't speak highly enough of the spa facilites too, the private pool there was brilliant post massage. Last but not least the restaurant on the roof was perfect for dinner.

Stayed in May 2023

Absolute world class hotel. Fantastic Staff, mid size hide away hotel. we will be back very soon.

Stayed in May 2023