I had nothing to call poor at theis hotel.

The breakfast had a good mix of hot and cold selections and the staff attentive. As regards the bar in the evening which I did not see being used by many guest during my stay but I was very impressed by the lady who was serving eveyone during our stay. She was very attentive and always went the extra mile to help her customers. I would say the reception staff need her energy to make the first impression a good one for gusets.

Stayed in March 2024

The neighborhood is fine, but it's not the city center. You have to walk around 30 minutes to get to the beach or to the City of Art and Science area, and you definitely need to take public transport to get to the city center

The room used to be nice and well-equipped, but it's old now and needs to be renovated

Stayed in March 2024

No bar or dinners at weekends. No outdoor seating. Suitable for business people rather than leisure No kettle in the room.it is more suited for 1 or 2 nights max Not close to tourist attractions

Lovely clean and comfortable hotel for short stay .

Stayed in April 2024

Location is a bit far away for mains spots, but easy to move in Valencia. Staff not really helpful with an initial problem in the booking dates, although they were nice once in place. Better to forget the breakfast buffet at 15€ and go to the cafe at the corner with nice breakfast for 4€

Calm hotel, well equipped rooms, very clean rooms.

Stayed in April 2024

breakfast starts too late 8PM!! dinner closed all these vacation days

Stayed in April 2024

Big room and clean, great location.

Stayed in March 2024

No kettle to boil hot water

Comfort stay.

Stayed in February 2024

Clean, comfortable, close to underground station, friendly staff

Stayed in March 2024

Very small room

Terrace

Stayed in February 2024

the room was too small and they did not have AC.....it was hot during the day

Stayed in February 2024

Basically no toiletries (except soap/shampoo) and no slippers provided. Room was turned to the inner part of the hotel and there was no view and no natural light at all. Acoustic isolation not the best and you can hear people and or staff in other rooms/corridors.

NH Ciudad the Valencia is a good hotel. It shows a bit signs of age, but it's not bad at all. Room had a good size for a couple. Bathroom was ok and shower worked well. Room was cleaned daily, but towels and bed sheets/linens were never changed for the 3 days of our stay. The neighborhood where the hotel is located is not pretty and has nothing really attractive, but it's convenient to explore different areas of the city. Ayora metro station is just 10min walk and the beach and city of arts and sciences are just 20min walk. Breakfast buffet was good and had a good variety of dishes, including local stuff.

Stayed in March 2024

We had a cigarette smell in the room.

The room was very nice, good location, breakfast was also good.

Stayed in January 2024

Nothing to say here! We went to Valencia to have a good time and that's exactly what we had!:)

Good location, close to the metro and also to several bus stations. Breakfast was excellent, plenty of energy for someone eager to discover Valencia on foot!:) Very helpful staff, always there if you have a question or a request. We arrived in town early in the day and left very late in the evening, but is was no problem to leave our luggage at the hotel before check-in and after check-out, respectively.

Stayed in February 2024

The bed. I’m from the USA and when we book a room for one person we expect and get a double bed. In the case of this hotel I got a twin (single) bed. The bed was too short for me.

Location is good and a short walk to the metro.

Stayed in February 2024

Walls were thin and we could hear neighbours talking or on their phone.

Location is ideal to walk to many sights. Lots of restaurants nearby. Hotel was newer and pleasant. We tried the hotel restaurant the first night. It was pleasant with good service.

Stayed in February 2024

Comfortable and affordable

Stayed in January 2024

Breakfast

Stayed in January 2024

Make free-lance available information about transport from hôtel to centre, to other touristique places.

The underground is near 10 minutes max by walking and shop Mercadona.

Stayed in January 2024

Room was very hot and air condition doesn't work

Great breakfast, wee-equipped bathroom

Stayed in January 2024

Shower not hot on first day.

Cleanliness. Comfortable bed. Staff pleasant and helpful

Stayed in January 2024

if your room is located at the inside of the hotel in lower floor, there is the feeling not to see the daylight during the day.

The breakfast is great! we really appreciated it. The room is comfortable. And the staff isvery nice. Also the location is great: it is easy to reach the city center with public transportation or walking, or to go to the sea side.

Stayed in January 2024

The room's cleanliness could be better, and the organization of the bathroom should also be improved slightly as it can be dangerous for some people (you have to do some gymnastics to get out after a shower because of the weird location of the bidet). we also got stuck in the elevator, so maybe the elevators need to be evaluated more often.

The location was great, the city center easily accessible by public transport and easy to access it from the airport. Very good sonic isolation although the hotel is situated on a busy street, we heard nothing from the outside traffic. The price was great for the duration of the trip and compared to other offers. Although the room's furniture is somewhat old, it was very comfortable and the bed was absolutely great. although we got stuck in an elevator, the response from the staff was great, and we were out in a few minutes after pressing the alarm button and communicating with the dispatch.

Stayed in January 2024

the room's window was looking into the small inner yard, and loud conversations from other rooms echoed the yards' walls at late evening

The staff was friendly and helpful, the breakfast was good, and valuable for money paid. The bedroom was separated by the door from the hallway and the bathroom, and it could help to weaken the noise coming from the guests using the stairs at late evenings. the hotel's location is walking distance away from the nearest metro station.

Stayed in January 2024

Cold room on arrival, poor shower pressure/ hot water

Easy parking, good location, great breakfast

Stayed in January 2024