Santa Ana, 20, Ciutat Vella, 08002 Barcelona, Spain
#349 of 582 hotels in Barcelona
Guests' ChoiceBased on 1265 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Laura
United States of AmericaSome areas could use an update and our toilet was not fully attached to floor.
The property was very clean. The location was amazing and close to las Ramblas, a main square, and the Cathedral. So much was walkable! Great food options on our street. Our room faced the street with a little balcony and was fun for people-watching!
Stayed in April 2024
Reviewed: May 1, 2024
Mike
CanadaNo issues
Location location location!!!
Stayed in April 2024
Reviewed: April 30, 2024
Jodi
United States of AmericaI wish I would have realized there was a rooftop terrace before we left.
Great location right off Ramblas, but yet very quiet. Bed was comfortable and, hotel over all was adorable!
Stayed in April 2024
Reviewed: April 28, 2024
Jenny
AustraliaNo replenishment of tea bag’s in room, and no milk to have a cup of tea - had to buy cups of tea.
Proximity to Gothic quarter and to buses
Stayed in April 2024
Reviewed: April 23, 2024
Milica
GermanyOur room had very small window to internal yard, balcony would be nicer or a better view. A bit strange that bathroom is separated with semitransparent glass wall- so only for sharing with not shy people.
Location is amazing, it’s spotlessly clean, rooms and bathroom of the good size
Stayed in April 2024
Reviewed: April 22, 2024
Raquel
UruguayIt could be good to have a frigobar in the room.
The room was very confortable, they give me the early check-in and it was great to rest after a long travel. The shower and amenities were a pleasure.
Stayed in April 2024
Reviewed: April 21, 2024
Darren
United KingdomNo tea/coffee facilities in room, dated, Air Con not working properly
Great location
Stayed in April 2024
Reviewed: April 20, 2024
Rachel
United KingdomNothing at all
Ideal location, great staff,
Stayed in April 2024
Reviewed: April 20, 2024
Darrell
United States of AmericaStaff was somewhere between rude and unfriendly.
Excellent location and safe area!
Stayed in April 2024
Reviewed: April 19, 2024
Gary
United States of AmericaWe preferred a queen or double bed but were given single beds. The hotel was noisy. The people in the next room slammed their door and talked loudly in the hall and someone in the room above us was dropping things and it sounded like they were moving furniture.
Great location. Clean room. Great shower.
Stayed in April 2024
Reviewed: April 19, 2024
Stewart
AustraliaI was travelling with my partner on somewhat of a honeymoon. We arrived to find that we had been allocated two single beds (Twin Room) despite booking a double room. We were told that it was clear on the booking that the hotel does not guarantee room type. If you request a double room and end up in two single beds when you are on your honeymoon and think that is an acceptable scenario from a hotel perspective then you clearly don't get it. You would certainly expect that the hotel would inform you as part of the booking process what type of room you have been allocated so you can make an informed decision about whether you wish to continue with the booking. That is what good service looks like. We were moved to a double room after the first night but the damage had still been done. However, the location was fantastic which certainly went along way to improving how I felt after the first day in a single bed.
The location could not be better right on the Le Ramblas. Nice hotel in great spot in close proximity to train, tour bus, shopping, markets, all major attractions
Stayed in April 2024
Reviewed: April 19, 2024
Allyson
United States of AmericaNo iron
Loved the architecture of the building
Stayed in April 2024
Reviewed: April 18, 2024
G
United KingdomComplimentary bottled water was available on first day only. Tea/coffee making facilities would have been nice.
Excellent location for visiting the city centre attractions. Easy walking distance to public transport and lots of choices for eating out.
Stayed in April 2024
Reviewed: April 17, 2024
Oksana
IsraelWe booked the only type of room that way available and felt like it was too small for us. It was around 13-15 sq.meters. Next time we would prefer to take a bigger room.
The location is just perfect. The building itself is gorgeous. The room was always clean. Two great restaurants nearby- almost next door.
Stayed in April 2024
Reviewed: April 13, 2024
Louise
AustraliaNo free coffee making facilities!! Lift didn’t work on the day we left!! 😕
Great location!!
Stayed in April 2024
Reviewed: April 9, 2024
Jannene
AustraliaNo option to watch English speaking to or access to subtitles
Good size room. Very comfy beds.
Stayed in April 2024
Reviewed: April 9, 2024
Narelle
AustraliaHelpful staff. Great location. Quiet rooms. Lovely verandah.
Stayed in April 2024
Reviewed: April 8, 2024
Debbie
United KingdomAll was fine
All great….very friendly staff .Very clean
Stayed in April 2024
Reviewed: March 29, 2024
Stella
AustraliaWe had to walk up steps to our room with luggage … luckily we weren’t too much older
Great location Comfortable and clean
Stayed in January 2024
Reviewed: March 23, 2024
Maryanne
AustraliaStaff were indifferent and abrupt in their manner. Shower screen in our room was broken so the bathroom floor became wet after a shower. Fused bedside light could not be changed.
Well located near La Ramblas , the cathedral, public transport and many cafes and restaurants. Lovely old hotel.
Stayed in March 2024
Reviewed: March 23, 2024
Joshua
United States of AmericaThe staff at the desk seemed bothered when asked a question. In the evening the guy working the counter seemed more interested in what was going on with the computer he would not remove himself from.
The hotel itself is very clean and right in the heart of everything! If you like to walk around and explore you can’t beat the location.
Stayed in March 2024
Reviewed: March 20, 2024
Elisabeth
United States of AmericaThere are a few areas where you may have a short flight of steps to access hallway so be sure to let them know if you have issues with stairs.
The location of this hotel is great with quick access to the metro, taxis, markets and many activities within walking distance. The lobby and rooms were elegant and comfortable. I was able to store my luggage and freshen up before my room was ready. The attached restaurant/bar had delicious Sangria. I didn't have an opportunity to sample the menu. Emails with questions about arranging a taxi were quickly responded to and helpful.
Stayed in March 2024
Reviewed: March 18, 2024
Julie
United States of AmericaThe bathroom was separated from the room by a glass wall and was completely see through without a curtain or any separation. Although I was in the room alone, This meant I needed to close the outside window curtains each time I used the toilet or showered.
Beautiful space. Good location, easy to get to public transportation and active area but the hotel was quiet. The staff was friendly.
Stayed in March 2024
Reviewed: March 17, 2024
Karen
United KingdomAmazing location, clean spacious rooms with toiletries, balcony and aircon
Stayed in February 2024
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