Avenida Zumalakarregi, 40, 48006 Bilbao, Spain
#30 of 62 hotels in Bilbao
Guests' ChoiceBased on 789 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
7.9
Facilities
8.7
Staff
8.9
Value for money
8.0
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Steve
United KingdomParking is a bit pricy
Quality Hotel with good facilcities, comfy rooms
Stayed in April 2024
Reviewed: April 22, 2024
Hina
BelgiumBar and restaurant
Stayed in April 2024
Reviewed: April 21, 2024
Katrien
BelgiumClean rooms, friendly staff, good breakfast, near to the subway. More closet space in the room would be advised.
Stayed in April 2024
Reviewed: April 16, 2024
Christine
CanadaWe didn’t know the outdoor pool was closed. We were excited to swim.
The staff was helpful in directing us to restaurants and bus stop! Seating area is nice for a glass of wine or sparkling water. Cozy!
Stayed in April 2024
Reviewed: April 6, 2024
Janson
United KingdomThe outdoor pool was not open in April and the indoor pool is only for adults so we could not swim with our child.
Walking down the camino from the church next to the hotel down to the old town. Everything is close by with many kids play areas. We could park our small campervan in the hotel car park and it was easy to walk and take the metro everywhere we wanted to go.
Stayed in April 2024
Reviewed: April 5, 2024
Ruth
United KingdomThe pools weren’t available to use.
The staff were so helpful sorting out the wifi. We needed to work in the lobby so that was good. It was a good location to sight see from.
Stayed in February 2024
Reviewed: March 24, 2024
Jesper
DenmarkView from room was an emergency staircase
Breakfast was excellent
Stayed in March 2024
Reviewed: March 21, 2024
Mark
United States of AmericaShower didn’t work the water was coming back up I told reception and was fobbed off . We had a ferry to catch so was not able to shower before leaving .
Nice hotel
Stayed in March 2024
Reviewed: March 14, 2024
Olayinka
IrelandNoise from maintenance work in the building without notice to guests. I could not sleep or relax from 6am throughout the day. Very distressed
Room okay. Shower Fanciful. Breakfast Good
Stayed in March 2024
Reviewed: March 5, 2024
Andyg360
PortugalParking seemed expensive. Bathroom floor was a little worn.
Great staff. Easy parking. Lovely lobby. Comfortable room.
Stayed in March 2024
Reviewed: February 23, 2024
Ines
PortugalI liked everything.
The room was very clean and comfortable, excellent staff and facilities. I celebrated my birthday during my stay and the hotel surprised me with a little treat in the room!
Stayed in February 2024
Reviewed: February 13, 2024
Leandro
ArgentinaLocation
Rooms and staff
Stayed in February 2024
Reviewed: February 1, 2024
Agata
PolandThe pool and sauna was extra paid
Room, breakfast
Stayed in December 2023
Reviewed: February 1, 2024
_tajda_
SloveniaI didn't like that my reserved double room was actually triple room and there was nearly no space in the room.
Nice bright and modern rooms, clean bathroom and extra helpful staff. Delicious breakfast and great location to visit the city on foot.
Stayed in January 2024
Reviewed: January 22, 2024
Wendy
United KingdomWe changed our room requirement on arrival and were charged quite a bit more than booking.com would have charged us. This was disappointing. But too far from the centre of town.
Comfy beds, decent sized rooms, line with large glass windows and comfy seating.
Stayed in January 2024
Reviewed: January 12, 2024
Ana
BelgiumIt was really convenient for a one night stay while driving to Portugal. The room was comfortable and it was really convenient to have a nice dinner in the hotel.
Stayed in December 2023
Reviewed: January 8, 2024
Mengchao
SpainI had to wait for a long time in the reception, although I checked-in online before leaving home.
the room is big the location is near by the metro
Stayed in January 2024
Reviewed: January 5, 2024
Petar
SpainPaying for gym is silly. Paying for parking is also silly
Overall comfortable, good rooms, good breakfast, great staff, good space for a baby to roam around.
Stayed in January 2024
Reviewed: January 4, 2024
Samuel
ItalyEven if the location is not centric, a metro stop is available quite near to the hotel, connecting it with the city center. The hotel is modern, the room is confortable and the bathroom is quite big.
Stayed in December 2023
Reviewed: December 30, 2023
Valeria
United States of AmericaA little too noisy.
Simple but very comfortable rooms. Nice restaurant and bar. Good breakfast!
Stayed in December 2023
Reviewed: December 22, 2023
Antonio
PortugalDuring operation hours of the Metro it's very easy to reach with public transports, other than that only taxi is available. Not a huge cost just an inconvenience.
The room was very good, the staff was very helpful.
Stayed in December 2023
Reviewed: December 8, 2023
Jessica
SpainIt was not clear in booking that the facilities are not included. The facilities are not of the hotel, are from the Metropolitan.
Quite room, comfortable bed, good bathroom.
Stayed in December 2023
Reviewed: November 28, 2023
Marek
Czech Republicone side of the hotel to a busy street, more movement of people in the hotel, because there is a gym open to the public. Otherwise everything is great!
close to the city center, 5 minutes to the metro stop, nearby cafes, bars and shops. Nice rooms, a comfortable and large bed, a coffee maker in the room and a steam iron, a large bathroom, friendly staff and an excellent breakfast - hot and cold buffet, a large number of armchairs and sofas at the reception, including a fireplace.
Stayed in October 2023
Reviewed: November 21, 2023
Aleksey
GermanyNot a comfortable blanket
Friendly staff. Comfortable mattress and beautiful room
Stayed in November 2023
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