Poligono Granada, 1, 48530 Ortuella, Spain
#1 of 2 hotels in Ortuella
Guests' ChoiceBased on 135 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
7.2
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 21, 2024
Patricia
FranceEasy to find. Spotlessly clean. Staff friendly and helpful.
Stayed in April 2024
Reviewed: March 17, 2024
Francois
FranceThe restaurant was closed the evening of my stay
The place is convenient, and the personnel is very friendly. Room are really big, bathroom is very nice with Italian style shower
Stayed in February 2024
Reviewed: December 31, 2023
Jonathan
United KingdomSmart tv couldn’t connect to wifi so you can’t see Netflix or any of the other platforms
Stayed in December 2023
Reviewed: December 21, 2023
Hans-peter
GermanyA bit away from any convenient stores or restaurants
Some walking to the next train station that takes you to the city center. Very pleasant ride. Hotel is situated in a clean and safe area.
Stayed in December 2023
Reviewed: October 29, 2023
James
IrelandThe hotel was very friendly and within easy access of the port for an early morning ferry.
Stayed in October 2023
Reviewed: October 23, 2023
Rod
United KingdomA bit remote and situated alongside a oil depot
Very hospitable staff.
Stayed in October 2023
Reviewed: October 12, 2023
Adam
IrelandUnfortunately their Restaurant was closed for renovations when we stayed.
Located only 15 mins from Ferry port in Bilbao. Underground hotel parking and street parking. Very friendly and helpful staff.
Stayed in October 2023
Reviewed: October 6, 2023
Martin
IrelandRestaurant on site was closed this was not advised before booking
Secure parking for motorcycle
Stayed in October 2023
Reviewed: October 4, 2023
Karen
United KingdomThe café was closed. Luckily a café opposite was open so we were able to have breakfast there.
Very handy for Bilbao ferry port. Strong WiFi. Clean budget hotel.
Stayed in September 2023
Reviewed: September 28, 2023
Susan
Irelandrestaurant was closed for renovation during my stay
Stayed in September 2023
Reviewed: September 27, 2023
David
United KingdomEverything was fine.
Location was near the ferry, which we required. Breakfast was very good. Parking available, which was required.
Stayed in September 2023
Reviewed: September 13, 2023
Sarah
NetherlandsNothing.
Located away from the centre, near a train station. For tickets, our bank passes didn't work, and there was no possibility to pay cash. Luckily, the receptionist lent us a travel card to use, so put money on the card via the app. Worked perfectly. Room for 3 was large, clean and quiet.
Stayed in September 2023
Reviewed: September 10, 2023
Lesley
IrelandCafeteria closed at the weekend
Clean, comfortable and secure parking.
Stayed in September 2023
Reviewed: September 6, 2023
Terri
United KingdomNo catering facilities.
Really helpful staff, gave us a room to lock our bikes in. Easy to find and great value for money on the edge of Bilbao.
Stayed in September 2023
Reviewed: August 29, 2023
Ella
United KingdomA few ants were moving around the bathroom. Wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my data. I may have been very sleep-deprived and not looking, but couldn't see where the restaurant / breakfast would have been, had I been interested. Location meant there was no obvious restaurants nearby, looked like an industrial park.
Staff confident in English, very helpful as I have no Spanish. Room was large and comfortable, and it was nice to have a walk-in shower. Parking available both outside and in an underground car park (very steep access though). Easy to get to from major motorways, and was less than 20mins drive to the port for the ferry the following morning. Staff very helpful at every point. Would stay again if using the Bilbao Port.
Stayed in August 2023
Reviewed: August 26, 2023
Gill
United KingdomNo food available in the hotel or initially when we enquired in the nearby restaurant. Lady felt sorry for us and offered us chicken and potatoes which was very nice.
Hotel room was spacious. Beds comfortable. Bathroom fabulous.
Stayed in July 2023
Reviewed: August 17, 2023
Han
NetherlandsIs in an industrial zone
It was ok. Clean,good parking
Stayed in August 2023
Reviewed: August 6, 2023
Charles
United KingdomThe hotel is located in an industrial zone and our room overlooked a fuel depot. No on site catering facilities although a cafe was available in an adjacent building a short walk away for breakfast. The room had minimal facilities and the basic furniture was chipped in places and had cigarette burns.
Convenient to a train station for easy travel into Bilbao. Secure underground parking.
Stayed in August 2023
Reviewed: July 29, 2023
Barry
United KingdomRestaurant was closed, so no breakfast available on site
Reception staff were extremely pleasant and helpful
Stayed in July 2023
Reviewed: July 20, 2023
Scott
United KingdomWe couldn't get a taxi into the centre of Bilbao as there was no taxi for 5 people so we drove a few miles up to castro urdials for a walk round, sadly the hotel restaurant was not open as we had hoped and when we tried the restaurant next door for an evening meal we were told no, so had to have pizzas delivered instead which was not ideal. This did spoil our stay slightly.
Good location for a stop the night before the ferry back home, very clean, friendly staff and comfortable.
Stayed in July 2023
Reviewed: July 2, 2023
David
United KingdomHotel restaurant was closed, as was the one across the road. we had to make do with fruit and biscuit
Stayed in June 2023
Reviewed: June 30, 2023
Bruce
United KingdomCould have had a Kettle. Breakfast Cafe was closed.
Location out of the mainstream, but Metro Station within 10 mins walk made up for this.
Stayed in June 2023
Reviewed: June 29, 2023
Denis
United KingdomRestaurant as closed.
Room was very nice. Spacious and comfortable with a large bathroom. secure , underground parking for the motorcycles.
Stayed in June 2023
Reviewed: June 21, 2023
Christine
United KingdomNo cafe on site
Overnight stAy close to Bilbao
Stayed in June 2023
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