Tres Cruces, 6 (esquina Gran Via 25), Madrid City Center, 28013 Madrid, Spain
#153 of 434 hotels in Madrid
Guests' ChoiceBased on 480 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.4
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Ashraf
IsraelBreakfast is scarce There’s a night club just few meters away and on weekends it’s very noisy (people on the street) all night long to morning. Good location for younger folks less for families
Located in the central close to public transportation and it’s all in a walking distance
Stayed in April 2024
Reviewed: April 17, 2024
Biju
United States of Americathe shower door !! poor design makes water to splash outside all the time !
location location location
Stayed in April 2024
Reviewed: April 16, 2024
Vasiliki
CyprusVery good location. Great attitude from the staff. Good breakfast.
Stayed in March 2024
Reviewed: April 16, 2024
Ian
United KingdomAll good
Breakfast options were excellent.
Stayed in March 2024
Reviewed: April 15, 2024
Richard
United KingdomExcellent position and a change from the usual modern chain the staff were helpful
Stayed in April 2024
Reviewed: April 14, 2024
Linda
FranceA bar would have been nice.
The location was superb, just off Gran Via so easily walkable to all tourist attractions, bars and restaurants. Room was spacious and clean, loved all the environmentally friendly efforts thaat were made. Breakfast exceeded my expectations with a great choice of hot and cold dishes.
Stayed in April 2024
Reviewed: April 12, 2024
Richard
United KingdomIt will be better when they finish the construction work outside!
Everything you need for a city visit and nothing you don’t need. Great location.
Stayed in April 2024
Reviewed: April 3, 2024
Isa
United States of AmericaI have no complaints about the place
Everything! The staff was awesome. Very welcoming and professional The breakfast is perfect. So healthy and have an incredible variety of food to choose from.
Stayed in March 2024
Reviewed: April 2, 2024
Michael
United KingdomThe fact that you have to get let in the hotel by staff all the time
The centre of town on your doorstep
Stayed in April 2024
Reviewed: March 25, 2024
B
AustriaA rack for suitcase missing
All fine the way it should be
Stayed in March 2024
Reviewed: March 24, 2024
David
United KingdomGreat all round
Stayed in March 2024
Reviewed: March 24, 2024
27clint
MaltaNothing
Central location, steps away from Gran Via
Stayed in March 2024
Reviewed: March 13, 2024
Ian
United KingdomN/A
Excellent breakfast. Good hotel location.
Stayed in March 2024
Reviewed: March 13, 2024
Elizabeth
United States of AmericaThere were 4 beds in the one room. The breakfast was not included in the price but was good and not too expensive. Staff were very friendly and helpful.
Stayed in March 2024
Reviewed: March 9, 2024
Sameh
EgyptRoom space
Very good location Staff very professional specially elena and helen
Stayed in March 2024
Reviewed: March 9, 2024
Ronald
NetherlandsThe fact that we booked 4 rooms, and they were all on a different floor.
Location was great. 3 rooms were good, one was a lot less.
Stayed in March 2024
Reviewed: March 5, 2024
Ian
United KingdomNothing
A very well located hotel very close to Gran Via and Sol. The room was well equipped, clean, quiet and comfortable. Staff were friendly and helpful. I was given the option of two rooms to choose between. I very much enjoyed my stay!
Stayed in March 2024
Reviewed: February 27, 2024
Najara
BrazilThe only thing I didn’t like is that they didn’t change the sheets. The sheets were dirty from the night before and the next day they were in the beds again, which I didn’t like. I was expecting new clean sheets with the room service.
Location is great and staff is super nice and attentive. The room was no more no less than what I needed, just enough.
Stayed in February 2024
Reviewed: February 17, 2024
Jeysie
Costa RicaThe property definitely needs some renovation as walls were stained and dirty. Coffee pot was disgusting and looked like it had never been cleaned.
Excellent location! Walking distance from major attractions and a few steps away from Gran Vía. Great and friendly staff.
Stayed in February 2024
Reviewed: February 14, 2024
Claribel
United States of AmericaGreat Location!
Stayed in February 2024
Reviewed: February 13, 2024
Yermery
Puerto RicoLocation! So close (walking distance) to the main amenities. 3 minutes walked from Sol station so you can take the metro directly from the airport, drop off at Sol station and walk just three minutes to the hotel. Also the hotel is so close (walking distance) to Gran Via, Puerta del Sol, Plaza Mayor, Plaza de España, Mercado San Miguel, etc. Staff were very friendly. Rooms are clean and comfortable.
Stayed in February 2024
Reviewed: February 2, 2024
Mevric
MaltaNone
Great hotel. Very good location
Stayed in January 2024
Reviewed: February 1, 2024
Leanne
IrelandNothing! It was fab.
Staff were so friendly and helpful, both before and during our trip. Location was unreal! 10min walk to pretty much anywhere we wanted to do. Beds were really comfortable and rooms were very clean. Shower was great, loads of hot water and great power in the shower. Great little shop across the road for water and snacks.
Stayed in January 2024
Reviewed: February 1, 2024
Tiange
CanadaNo laundry machine, room card is not working sometimes
Location
Stayed in January 2024
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