Glorieta Puerta de Toledo, 4, Arganzuela, 28005 Madrid, Spain
#106 of 435 hotels in Madrid
Guests' ChoiceBased on 419 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Petya
BulgariaThe location and the hotel were amazing. The staff were so friendly and helpful, I am really impressed. So happy with my stay and for sure will come back next time when I visit Madrid!
Stayed in April 2024
Reviewed: April 17, 2024
Moira
United KingdomCold breakfast choice was good. Wasn’t keen in the hot breakfast options- food was lukewarm.
Location was great. Closeness to Metro and walking distance to some main sites.
Stayed in April 2024
Reviewed: April 15, 2024
Fidan
TurkeyThe highlight of the hotel experience was the staff's warm hospitality. The cleanliness was impeccable, and the housekeeping service was exceptional.
Stayed in April 2024
Reviewed: April 7, 2024
Alexandra
RomaniaNothing
Good location, everything was good, clean, breakfast was ok, not so various, but good.
Stayed in March 2024
Reviewed: March 28, 2024
Lawrence
United States of AmericaClean and in a great location.
Stayed in March 2024
Reviewed: March 16, 2024
Dawn
CanadaThe restaurant staff weren’t very friendly.
The front desk staff were friendly. Clean room, good location.
Stayed in March 2024
Reviewed: February 17, 2024
Vanessa
ItalyThe hotel looks like a 4 stars, since there Is a careful attention to details: coffee machine, a seto of soap and body cream, mini shoeshine, slippers, candies. The tube station Is close, but you can reach the centre esasily by walking. The staff Is very welcoming (i needed a First Aid kit when I arrived and they were very helpful).
Stayed in February 2024
Reviewed: February 2, 2024
Kerry
Chinathe room, the location and the couloir
Stayed in January 2024
Reviewed: February 1, 2024
Annette
United KingdomNothing
Just a very comfortable hotel in a great position. Lovely staff and very clean.
Stayed in January 2024
Reviewed: January 26, 2024
Rod
United KingdomI loved everything!
Puerta de Toledo's best asset is definitely their staff. We were welcomed by a very professional and friendly and warm team. The breakfast team couldn't have done more to make us feel comfortable; very accommodating and very patient with my allergies and intolerances. Sofia and Katherine have outstandingly good customer service. Katy the housekeeping lady was lovelyvery professional and very perceptive.
Stayed in December 2023
Reviewed: January 17, 2024
Olga
United States of AmericaNothing
We stay only for 1 night but it was all good
Stayed in January 2024
Reviewed: January 11, 2024
Milexis
United States of AmericaThe a/c didn’t work properly but we opened the windows to keep the room cold.
How close the hotel is to the center of Madrid.
Stayed in January 2024
Reviewed: January 7, 2024
Mairead
IrelandMight not be in the best part of town?....but hotel itself was perfect.
Very clean Lovely little 'Welcome gifts' when we arrived. Breakfast was ideal and enough to set you up for the day.
Stayed in November 2023
Reviewed: January 7, 2024
Jennifer
AustraliaRoom was clean and comfortable.
Stayed in January 2024
Reviewed: January 1, 2024
Priit
EstoniaComfortable bed. In walking distance to the centre. Good breakfast.
Stayed in December 2023
Reviewed: December 28, 2023
Martha
IrelandThe room service was expensive and the waiter was rude.
The hotel was clean and comfortable and warm.
Stayed in November 2023
Reviewed: December 26, 2023
Mohamed
EgyptInternet connection was usually poor in the room
Front desk staff, Bed size, breakfast
Stayed in December 2023
Reviewed: December 14, 2023
Maria
IrelandA bit noisy as at a busy junction, but price you pay to be central
Great location, right next to metro stop but also within easy walking distance of some major attractions in madrid
Stayed in December 2023
Reviewed: December 11, 2023
Emmanuel
MaltaNothing. it was perfect. keep it up.
We loved this hotel and all its facilities including staff, location etc. it was perfect.
Stayed in December 2023
Reviewed: December 11, 2023
Rafael
SpainAccess to reception on first floor by stairs only so access difficult
Central location and very friendly, helpful staff
Stayed in November 2023
Reviewed: December 2, 2023
Garry
United KingdomSuggestion: To put a kettle in the bedroom. Not necessarily with tea/coffee because this can be bought at a supermarket. Luckily, we took our own travel kettle so we were able to buy coffee and milk from the supermarket. There is a fridge in the bedroom for what purpose?
The location was excellent
Stayed in November 2023
Reviewed: December 2, 2023
Brenda-victoria
United KingdomNothing
Nice comfortable bed Free Wi-Fi Very nice staff
Stayed in November 2023
Reviewed: November 30, 2023
Victoria
Dominican RepublicThe location was great, and the bedrooms were a great size. I would definitely stay here again, it’s close to everything and the metro is right there.
Stayed in November 2023
Reviewed: November 22, 2023
Juan
SpainSala de estar
Stayed in November 2023
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