Mendez Alvaro, 30, Arganzuela, 28045 Madrid, Spain
#288 of 435 hotels in Madrid
Guests' ChoiceBased on 330 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.7
Value for money
7.6
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Victoria
United States of AmericaAll goosd
Great location
Stayed in April 2024
Reviewed: April 22, 2024
Fumiichiro
SpainWe thought the hotel was situated next to the Atocha station for AVE. Yes, it was. However, due to the absence of a shortcut, we had to go all around to reach it, which took 30 minutes instead of 10 minutes.
24 hr-open reception
Stayed in April 2024
Reviewed: April 4, 2024
Eva
United States of AmericaFront desk staff not too friendly when asked No coffee maker in the room you have to go down and pay 2 euro for the coffee
Very clean Walking distance to train station
Stayed in March 2024
Reviewed: April 2, 2024
Zhencai
CanadaRequested payment through third party by web link. Feel uncomfortable about the security and confused.
Good location, friendly staff, clean and comfy bed.
Stayed in March 2024
Reviewed: March 26, 2024
Robert
United KingdomNothing
Cleanliness and Friendliness
Stayed in March 2024
Reviewed: February 12, 2024
Marta
NetherlandsGreat location, nice stuff and clean hotel
Stayed in February 2024
Reviewed: February 5, 2024
Wayne
United KingdomWould have benefitted from having an iron and ironing board included in the room
Room was clean, quiet and at just the right temperature. Staff were helpful and attentive. Price was good if you booked on the cheapest tariff. Drinks were really good value.
Stayed in February 2024
Reviewed: February 3, 2024
Mohamed
EgyptHotel facilities can be better
Rooms and front desk staff are so nice
Stayed in December 2023
Reviewed: November 19, 2023
Stephen
United Kingdoma little far from the main sights
location near train station
Stayed in November 2023
Reviewed: November 19, 2023
Mikheil
GeorgiaNo fridge in the room.
rooms are very comfortable, breakfast is good.
Stayed in November 2023
Reviewed: November 13, 2023
Opk79
Singaporeno water flask nor complimentary water provided restaurantvstaff were unfriendly when i request for hot water clothing hook was loose n cannot hang clothes in the shower.
spacious room closed to atocha train station n metro
Stayed in November 2023
Reviewed: November 3, 2023
Berry
United States of AmericaStaff at the restaurant were slow. I stood there for :10 minutes at the entrance and didn't see any staff.
Room was great, bathroom and tub great. Big space
Stayed in November 2023
Reviewed: November 1, 2023
Bruce
AustraliaDon't know
Very friendly and helpful staff. Close to centre of city.
Stayed in October 2023
Reviewed: October 24, 2023
Zelmarie
South AfricaThe gym was not quite what I expected, it would have been nice to have more equipment.
Stayed in October 2023
Reviewed: October 20, 2023
Gillian
United KingdomThe female staff on the reception desk were very unhelpful, rude, and a smile cost's nothing.
Clean and central location for our needs.
Stayed in October 2023
Reviewed: October 16, 2023
Mariia
SpainBad cleaning. A lot of dust (look at the photos). Had to go to the desk and ask for extra cleaning. There is a coffee machine in the room, but not a single bottle of drinking water. Coffee capsules were not refilled. Had to ask at the reception and call three times to get them.
Spacious room, all bathroom amenities in the room (you don’t need to call and ask for them), comfortable beds, jacuzzi. Nice location and parking
Stayed in October 2023
Reviewed: October 11, 2023
Sumee
CanadaThe gym on the 1st floor was not clearly indicated
The room was spacious, liked the fridge provided. Ample selections of food during breakfast hours.
Stayed in October 2023
Reviewed: October 4, 2023
Gerry
United States of AmericaVery good
Stayed in September 2023
Reviewed: September 27, 2023
Angela
United KingdomOne of the receptionists was a bit stern when he was checking me in and said there was no availability for a second night but booked it on booking.com and other receptionist was really helpful when I explained. All other staff were lovely.
Great location for the city
Stayed in September 2023
Reviewed: September 25, 2023
Angela
United KingdomLocation and safe motorbike parking are excellent although you have to pay 22 euros to park underground.
Stayed in September 2023
Reviewed: September 25, 2023
Aaron
United KingdomNo
Space in the room
Stayed in September 2023
Reviewed: September 24, 2023
Phyllis
United KingdomChosen for the location near Atocha Station. No frills, clean. As expected.
Stayed in September 2023
Reviewed: September 24, 2023
Liliia
Australiaabsence of shampoo and conditioner
room
Stayed in September 2023
Reviewed: September 22, 2023
Prakash
SwitzerlandBreakfast selection was quite limited specially for vegetarian guests. The mattress was very soft. The hot water tub in the bathroom wasn’t maintained properly, it had broken components.
Stayed in September 2023
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