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Reviews of Hotel Reina Petronila This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Alcalde Sáinz de Varanda, 2, Romareda, 50009 Zaragoza, Spain

#6 of 58 hotels in Zaragoza

Guests' Choice

Review Score

Based on 357 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    10
    Breakfast was fabulous
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Car parking security and Migel

    Migel was so welcoming what a wonderful man and perfectly placed ..

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Lovely hotel in central location
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking slightly tricky to find when arriving, best to ask directions in advance

    Good Location , good size clean bedroom. Parking. Excellent breakfast

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Nice but not five stars hotel.
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No insulation. You can hear all from corridor or rooms next to at all times.

    Nice staff, nice breakfast, clean and comfortable.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    We had an upgrade and it was wonderful. The pool was also fun.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Great stay. I pulled my car directly in front of hotel. They parked my car for me. The room, location and staff were ama
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything

    Everything was amazing. This should be a 5 star hotel. Clean, provides comfortable beds, iron, blow dryer, safe, refrigerator and sound proof windows so when closed the room is quiet.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    An excellent stop-over but would have benefitted from a longer stay to explore Zaragoza.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit out of the centre and the excellent car parking would have been difficult to locate if it had not been for the superb directions given by the very helpful concierge.

    An extremely comfortable modern building with pool and huge gym adjoining a shopping centre with numerous bars and restaurants nearby.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was beautiful the staff was amazing. The bed was super comfortable, it was centrally located

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Great location, right next door to shopping centre, cinemas and great restaurants, easy access to tram to city
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, Very Clean, Staff are very helpful and welcoming.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Pleasant Business Trip in Zaragoza! Amazing hotel!
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights

    I would only propose to change more often the dinner menu, it was always the same for the entire week. But all the rest (including the food quality) was amazing!

    Everything perfect, big clean and comfortable room! Amazing the pool at the 11th floor, very good breakfast and dinner! Good also the position, close to a nice mall and to other shops or restaurants. Staff so kind!

    Stayed in January 2024

  • Reviewed: February 18, 2024

    10
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Lovely hotel with great rooms. Cafe is useful to have on site and love the secure car park as we had a lot of luggage with us Staff are always a joy, very welcoming and always provide good guidance

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mediocre breakfast

    Large and clean rooms, friendly staff

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Even though the hotel has free WiFi protected by a password, it is using an outdated security protocol. Please be cautious about doing some sensitive actions, such as banking, on it. The spring mattress was too hard for my linking which would be tolerable if it wasn't also squeaking.

    Let's start with the location. The hotel is located right next to a shopping mall where there is also a supermarket and a cinema. I've used the supermarket several times so it was appreciated. The room had very interesting planning, unlike anything I've seen yet.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Great hotel, poor location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location for walkers is great. You are around 20 minutes (quick walk). If you have a car it’s very good.

    This hotel was very clean. The room was a very good size and the bed was comfortable. Breakfast was amazing, probably one of the best hotel breakfast is Zaragoza (I’ve stayed at most!).

    Stayed in November 2023

  • Reviewed: January 2, 2024

    8.0
    Really comfortable modern hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It has lost a little bit the sparkle of the past.

    The facilities snd the very confortable beds!! Staff is very helpful.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The spa not fully functioning : hamman out of service, pool a bit too cold, jacuzzi way too cold

    Very spacious, calm and good service. Excellent value for money

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was a bit far from city center

    The staff was amazing and so helpful

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful hotel with great facilities and helpful staff

    Stayed in November 2023

  • Reviewed: December 16, 2023

    8.0
    Good value for money!
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were no coffee/tee making facilities in the room.

    I liked the swiming pool and jacuzzi. On floor 11 of the hotel. Excellent view from there. Breakfast was rich and of good quality. Excellent choice and possibility to order individually cooked eggs.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in process very slow. Need to provide a more detailed direction to hotel parking. There are two parking entrance, do nOT take the one next to the hotel. We took a wrong direction and had to back out. The right entrance is at the opposite end of the shopping mall block.

    5star facility but service needs to improve

    Stayed in November 2023

  • Reviewed: November 29, 2023

    10
    Enjoyed staying here
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The design of the room

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    -No coffee machine in the room. -No free water. -No price list for mini bar products, it is confusing, I had to call the front desk to ask. -it is hard to find the hotel's private parking zone, the direction sign is not very obvious, the parking right next to the hotel front door is not the entrance for the hotel private parking zone.

    -Nice reception team, the gentleman works on reception is very nice and professional. He speaks good English which helped us a lot. -Beds are comfortable.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights

    Coffee facilities in the room would be welcome, as well as a complimentary bottle of water.

    Comfortable room and bathroom, good bed

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lack of privacy in bathroom. Toilet with glass door facing bed. Position of smoke alarm (flashing light) right above bed.

    Friendly staff. Good buffet breakfast. Quiet location.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Shame about the spa
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was set up as a twin, as requested, but the springs on one of the beds made an awful noise each time I got out of bed and it really should be repaired. After our 10 mile walk, a sauna would have been a beneficial treat but unfortunately, it was out of order. The spa itself was cold, the jacuzzi was cold and I wished I hadn't got wet because then I was cold.

    The location was spot on for our trip. The hotel breakfast was fabulous and plentiful. The bed was comfortable with the exception of the comments about the springs. Great shower.

    Stayed in November 2023

Showing 1 - 25

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