Castaños, 30, 03001 Alicante, Spain
#74 of 80 hotels in Alicante
Guests' ChoiceBased on 591 hotel reviews
6.0Cleanliness
6.5
Comfort
6.5
Location
8.5
Facilities
6.1
Staff
7.6
Value for money
6.7
Free Wifi
7.8
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End of dialog contentReviewed: August 15, 2025
Andrea
AustriaThere is no breakfast available in the hotel although it was written that there is breakfast available, you just have to pay 6,80€ extra.
The location is great - it close to the promenade, the beach and restaurants. The hotel staff is friendly and helpful.
Stayed in August 2025
Reviewed: July 28, 2025
Deak
United KingdomVery Noise.
Location,
Stayed in July 2025
Reviewed: July 24, 2025
Nigel
United KingdomUnfortunately the fridge wasn't working and there were no cups or glasses
The location was perfect
Stayed in July 2025
Reviewed: July 15, 2025
David
United KingdomThe noise in the early hours
The room was OK however very noise until the early hours of the morning also nosie from ajoining rooms
Stayed in July 2025
Reviewed: June 29, 2025
Ghaiss
LebanonNo
No
Stayed in June 2025
Reviewed: June 25, 2025
Sharon
South AfricaNeeds TLC tender loving care. Tap loose, toilet roll holder loose. Skirting needs to be repaired. Air con in Unit 403 not working.
Very central
Stayed in June 2025
Reviewed: June 22, 2025
Jiwon
South KoreaNoisy
Good location
Stayed in June 2025
Reviewed: June 2, 2025
Karinacs2
IrelandWhen we arrived there was a cockroach in our room, and we had to request cleaning twice after it. The key cards were not working, nor was the minibar or the air conditioning. Due to the nightclubs on the street, the room is really noisy until at least 3am. I usually don't have problems sleeping with noise, but in this one, I recommend an ear protector.
The location is great. The room is of a decent size, shower and bed are good, and most of the staff are friendly.
Stayed in May 2025
Reviewed: May 27, 2025
David
United KingdomNoisy. Could hear neighbours making noise all night
Good location
Stayed in May 2025
Reviewed: April 29, 2025
Enikof
HungaryThe location is great but as we had a street view room, we were affected by the soooo noisy street, bars, pubs, discos, restaurants all over the street that we barely got any sleep until 3-4 o'clock in the morning. (It was April, Thursday, Friday, Saturday night). Basicly no electronics worked in the room. The battery in the remote control was down, but we asked a got new batteries straight away. The safe didn't worked at first, but the receptionist came and fixed it. We were one duvet short, we got it when we asked for it. The fridge felt even warmer than room temperatue rather than cold. After all these quieres we had before, we didn't even ask anybody to fix it... :D Okay, seriously.... A little maintenance could help a lot in the hotel (like changing the shower tube (the cover was metal and my 9 yrs old scratched herself with it. Unfortunately I missed taking a photo of it.)
The hotel location is really great. The hotel price-value rate is very good. The staff was kind and ready to act. We were able to leave our baggages until we got our room. Special thanks for that. Beautiful city.
Stayed in April 2025
Reviewed: April 18, 2025
Mingchen
Sweden1. The staffs speak very little English. 2. They forgot to put a quilt in the room.
Stayed in April 2025
Reviewed: April 12, 2025
Vila
Spainthe air conditioning doesn’t work.
Stayed in April 2025
Reviewed: April 12, 2025
Wiktor
PolandGood location in the city center, the room and cleanliness was ok, the bathroom was really small especially the washbasin so it wasn’t comfortable at all, staff was nice
Stayed in April 2025
Reviewed: April 7, 2025
Wayne
United KingdomVery tired rooms
Location good, room in need of tlc
Stayed in March 2025
Reviewed: March 26, 2025
Spookykim
United KingdomThere was no toilet roll provided. The shower drain was blocked as the water overflowed into the bathroom, then the bedroom and into the hallway. Walls were paper thin and could hear everything in adjoining rooms. There was a fridge and a coffee machine for anyone staying more than one night
Stayed in March 2025
Reviewed: March 8, 2025
Pearson-moore
United KingdomVery noisy bar next door, music til around 1am
Comfortable clean room close to the tourist centre
Stayed in March 2025
Reviewed: February 21, 2025
Kristy
United KingdomToo noisy for myself, however I obviously had not checked the location of this hotel properly or read reviews (if there were any that mentioned the music till 3am from the club below our room; we stayed on a Friday night). The TV looked as if it had been punched in and there were holes in the bedroom door (tiny) which allowed you to see into the corridor.
The location of this hotel is good, easy walking distance from bus stops, trams, old town and cathedral. It is even better placed if you like a vibrant nightlife, especially on a Friday and Saturday night where the bars outside the hotel stay open till pass 1am. The hotel was clean and central and was fine for us as a stop over travelling through. The bed was comfortable and the air conditioning worked.
Stayed in February 2025
Reviewed: February 15, 2025
Terrie-anne
United KingdomThe beds was rock hard, it was not clean at all, aircon didn’t work properly, staff members wasn’t at their desk and went missing for hours on end so when your key doesn’t work you can’t get back in and spend most the time waiting outside
The property is literally in the centre of town such a good location
Stayed in February 2025
Reviewed: January 18, 2025
Julie
United KingdomLocks on the room door were not great, not very secure.
Very basic hotel, more like a hostel, however it was cheap, clean and in a great location.
Stayed in December 2024
Reviewed: December 16, 2024
Megan
United KingdomCoffee machine provided but no mugs or coffee! Staff could not be found at check-in time. We tried to call, no answer, door was locked. Local bar man tried to help. Was an hour after check in before staff appeared. Friend checked into his room and someone else’s stuff was in it.
Basic- get what you pay for! But clean and functional. Great location.
Stayed in December 2024
Reviewed: November 28, 2024
Noorani
United KingdomIt's very noisy at night as nightclub next door and bars all on the street. Coffee machine in the room but no coffee or cups or water .
It was right in town so easy to walk to shops, Restaurants
Stayed in November 2024
Reviewed: November 26, 2024
Dsouza
United KingdomThe location of the hotel was awful as just below the building was a pub and the noise the entire night was horrible and i think the walls were really thin as i could hear so clear people walking outside the room after partying, someone puking at 4 am..was bad bad bad but that's what you get for the price
The staff was exceptionally helpful and kind and helped us around with information. The room was clean facilities okay The eating joints and the ports were walking distance
Stayed in November 2024
Reviewed: November 17, 2024
Mike
United KingdomToilet seat broken, Shower broken, Sink Tap broken. Room smelled of smoke. Hairs on floor.
Very good value for late booking. Very good location.
Stayed in November 2024
Reviewed: October 18, 2024
Fredrik
NorwayReseption is not staffed 24/7 like they say. Waited an hour for the receptionist to come back for checkin
Stayed in October 2024
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