Paseo de Garay, 5, 30003 Murcia, Spain
#3 of 27 hotels in Murcia
Guests' ChoiceBased on 569 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Deborah
United KingdomNo kettle in room
Spotlessly clean. Central location but quiet and peaceful. Excellent food and bar.
Stayed in April 2024
Reviewed: 26 April 2024
Rory
United KingdomExceptional hotel. disappointed there we no coffee making facilities in the room. Overall fabulous 👌
Stayed in April 2024
Reviewed: 14 April 2024
Tony
SpainNothing
Quality and location of the hotel
Stayed in April 2024
Reviewed: 6 April 2024
Mary
United KingdomI’ve stayed here many times & always find the service, & hotel excellent! My Son lives 10 mins from the hotel, so it’s a very convenient location for me. The staff are always welcoming, & my room is always beautifully clean, & comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Emma
United KingdomThere was no kettle in the room. Evening staff (one particular person) wasn't very friendly or helpful
Clean, nice and comfortable. Very good breakfast.
Stayed in April 2024
Reviewed: 3 April 2024
Robert
United KingdomUSB port to charge mobile phone was not available anywhere in the hotel
Like the location and car park, enjoyed the tapas in the bistro, reception staff were helpful and polite
Stayed in April 2024
Reviewed: 30 March 2024
Elisabeth
SpainThe check-in at the reception took a long time There were 2 pillows in the bed, both of them too thick for my liking.
Easy parking at garage, spacious room though view on a brick wall, nice breakfast buffet, which we will take next time.
Stayed in March 2024
Reviewed: 29 March 2024
Brian
AustraliaHaving to leave this wonderful Hotel.
Everything about this Hotel is excellent and I could not fault it in any way.
Stayed in March 2024
Reviewed: 29 March 2024
Liubov
UkraineUnderground parking is very tight. It's very hard to park, especially with a bigger car. There was strong odor of sewage in the basement on the first day. AC was set to heating so it was very hot on the first night. This issue was promptly fixed next day by the staff
Location is absolutely perfect - walking distance to all attraction in the city center, easy access to main roads. Big spacious room, superb view, friendly staff. All other things were exactly what I would expect from 4 star hotel.
Stayed in March 2024
Reviewed: 25 March 2024
Judith
United KingdomNothing!
Superb breakfast Comfy bed Helpful, friendly staff English spoken
Stayed in March 2024
Reviewed: 24 March 2024
Dianne
United KingdomCoffee or Tea Tray in room would be appreciated after a busy day discovering the city. Complimentary bottled water can be found in most hotel rooms, but here it was in the mini bar at a cost 🙄
Lovely modern and central hotel. The car park is an added bonus in a busy city. Staff friendly and breakfast superb!
Stayed in March 2024
Reviewed: 24 March 2024
Luís
PortugalNone
None
Stayed in March 2024
Reviewed: 22 March 2024
Paul
United KingdomN/a
Friendly staff, clean hotel and location superb.
Stayed in February 2024
Reviewed: 18 March 2024
Ilya
SpainStrange smell in the room, like in some old museum. The aircond didn’t work, the temperature wouldn’t drop below 25.5 C, so we opened t he e window. No double bed, just joined twins.
Good location, 5 min to the city center. Friendly and helpful staff.
Stayed in March 2024
Reviewed: 11 March 2024
Francis
SpainHave stayed at this hotel before for short breaks it has always been very good this time they flagged that is was my wife’s birthday and a member of staff arrived at our door with a plate of cakes very good touch
Stayed in March 2024
Reviewed: 6 March 2024
James
United StatesI had a bit of trouble ordering dinner as 2 waiters ignored me and I was not served until several people who had arrived at least 15 minutes after I did. I had checked with the front desk and they assured me that the restaurant was open and ready for dinner before I entered.
We liked the location, which was excellent for walking around the central part of the city and seeing the sights. The room was very comfortable and well appointed. Based on my experience I would book this hotel chain again in the future. It was also a short taxi ride from the train station
Stayed in December 2023
Reviewed: 27 February 2024
L
SpainThere was nothing. All was very welcome. We had lovely staff. Would recommend to family and friends.
Everything. Would highly recommend. The staff were very helpful. The quality of the food was excellent. The bed was comfortable. All staff pleasant and very helpful.
Stayed in February 2024
Reviewed: 26 February 2024
Anyman
SpainInsulation between rooms on level above was not great. Easy to hear children.
Good location close to the river and the shipping centre. Clean and modern. Excellent breakfast service.
Stayed in February 2024
Reviewed: 19 February 2024
John
United KingdomThe room - cleanliness, size of bed, size of room Breakfast
Stayed in February 2024
Reviewed: 6 February 2024
Antonio
ItalyNice and large room, I'd say with standard business decoration, huge shower and well decorated bathroom. Best location in town, few steps from historical city centre but no pain to reach it with the car. Garage available. Georgous breakfast.
Stayed in January 2024
Reviewed: 6 February 2024
Neal
SpainBreakfast was overpriced for what was on offer €13 each paid at the hotel.
Large room with plenty of space around the bed, the room also included 2 armchairs. Plus! Large bright bathroom with walk-in shower. All of the staff were very friendly and spoke English.
Stayed in February 2024
Reviewed: 5 February 2024
Andy
SpainNo bath option and poor room view
Great location within 5 min walk of historic centre with plenty of places to eat and drink nearby. Very clean with efficient, friendly staff
Stayed in February 2024
Reviewed: 4 February 2024
Luxon
United KingdomNothing
Excellent all round: good value for money, staff, facilities, cleanliness!! Really nice hotel.
Stayed in February 2024
Reviewed: 21 January 2024
Teresa
IrelandNothing
The beds were very comfortable. The breakfast was great with lots of options. We were really happy with the location. Can’t complain about anything.
Stayed in December 2023
Canillo, Andorra
Fivemiletown, UK
Schluchsee, Germany
Lee, USA
Budapest, Hungary
Burg, Germany
Benicàssim, Spain
Jūrmala, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content