Plaza Bombero Etxaniz, s/n, 48010 Bilbao, Spain
#33 of 61 hotels in Bilbao
Guests' ChoiceBased on 1401 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Saskia
United Kingdomno free parking
Room was spacious and comfortable, the location is very central
Stayed in May 2024
Reviewed: May 5, 2024
Aspreas
GreeceNice area, not far from down town.
Stayed in May 2024
Reviewed: May 4, 2024
Vanessa
PolandI didn’t like the excessive price for breakfast. 18 euros per adult and 9 euros per kid is quite excessive.
The location is great as you have 15m to many interesting attractions.
Stayed in May 2024
Reviewed: May 4, 2024
Margaret
United KingdomTwice staff were curt… particularly at breakfast, later was asked to leave patio as staff were locking up at 20.30!! Reception staff were friendly and helpful though.
Location… within walking distance to The Guggenheim
Stayed in April 2024
Reviewed: May 3, 2024
Kathleen
SpainThe only complaint we have is with housekeeping that the tea and milk for a morning cup of tea were not replaced automatically daily and we had to write a note asking for what should have been there..
The receptionist staff were very helpful. We liked the fact that you could eat in the bar that had quite a good menu. We liked the location near to pintxos bars and within walking distance of museums etc.
Stayed in May 2024
Reviewed: May 2, 2024
Jacqueline
United KingdomRoom was a little dark location not best
The bathroom and good gin and tonic in bar.
Stayed in May 2024
Reviewed: May 1, 2024
Itri
SpainVery dusty rooms. I am an asthma patient and I got very scared while I was staying there. They should warn the cleaning ladies about this. Another problem is the hotel staff that is responsible for the breakfast area. She is a bit rude to the customers. She should be warned as well.
The location is good and the breakfast is alright.
Stayed in March 2024
Reviewed: April 24, 2024
Richard
United Kingdomall good
ideal location, good breakfast fair price
Stayed in April 2024
Reviewed: April 22, 2024
Fatih
TurkeyI could not heat up the room.
In the city center. Room was very clean and big. Breakfast was very good.
Stayed in April 2024
Reviewed: April 21, 2024
Paavo
FinlandAll was well.
Lot's of choises on breakfast. Good, modern ansd quiet rooms. Neatly near the Indautxu square and metro statio. On walking distance to the airport bus stand. Very near of the busy pintxo restaurants.
Stayed in April 2024
Reviewed: April 21, 2024
Robert
United KingdomNothing really. It's very good for a budget hotel without an on-site reception.
The hotel is well located for enjoying San Sebastian, and the room was clean, well-equipped and quiet. I liked the coffee/tea machine in the lobby (the coffee is good!) and the night light in the bathroom (!).
Stayed in April 2024
Reviewed: April 11, 2024
Raul
SpainThe location is perfect you can walk to the points of interest
Stayed in April 2024
Reviewed: April 11, 2024
Merve
TurkeyNothing
Breakfast , beds , location
Stayed in April 2024
Reviewed: April 10, 2024
Erdal
TurkeyNothing
The hotel was located close to the center .We could reach everywhere walking. Breakfast was sufficient .
Stayed in April 2024
Reviewed: April 2, 2024
Timea-andreea
RomaniaWe've got rooms in a secound building of the hotel. It was a bit tacky to carry the baggage there.
Nice location, clean hotel.
Stayed in February 2024
Reviewed: April 1, 2024
Gil
PortugalIt was not possible to reserve parking, even at check in. If you leave the task places are both kept Aircon too noisy
Nice place comfortable and clean
Stayed in March 2024
Reviewed: March 20, 2024
Elisabeth
CanadaThe room was spacious with lots of closet space. The lovely patio was a wonderful bonus! We had a quick breakfast each morning at the hotel bar…..it was excellent. We enjoyed all aspects of the hotel!
Stayed in March 2024
Reviewed: March 13, 2024
Aled
United KingdomNothing
Excellent breakfast and an extremely comfortable hotel
Stayed in March 2024
Reviewed: March 12, 2024
Sara
ItalyVery nice hotel. Big rooms and bathroom. The bed was very comfortable and the pillows great. Very nice staff.
Stayed in March 2024
Reviewed: March 12, 2024
Spiers
United KingdomCar park spaces extremely tight even for a medium family sized car and not cheap! Half-board was from a very limited menu and had to be eaten in the bar as restaurant only open at lunchtime.
We were upgraded to a suite because the hotel was full at no extra cost to us. Very good location near centre of town. Beds comfortable, lots of space in lounge. Breakfast best of our trip with great selection of sweet and savoury dishes.
Stayed in March 2024
Reviewed: March 4, 2024
Maija
FinlandThe cleaning started very early and very loudly so if you want to sleep for longer than 8am, I suggest trying a different hotel
Great location and beautiful hotel! Nice and affordable cafe inside the hotel
Stayed in March 2024
Reviewed: March 3, 2024
Anne
FranceThe bathrooms haven’t been updated at all and still have the shower over the bath which you have to climb into, which can be awkward for older people .
We come to Bilbao every year for a music festival and have stayed at this hotel each time. It is very convenient for walking to the festival. It is comfortable and the breakfast is exceptional .
Stayed in March 2024
Reviewed: February 28, 2024
Carole
SpainExcellent breakfast, rooms nicely decorated. BUT unpleasant reception staff on arrival, parking fee expensive and unexpected, and the hotel is just an ordinary building, the picture on the web site is misleading.
Stayed in February 2024
Reviewed: February 25, 2024
Derek
IrelandComfortable rooms and friendly staff
Stayed in February 2024
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