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  5. Reviews of Hotel Sun Palace Albir & Spa

Reviews of Hotel Sun Palace Albir & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hércules, 1, 03581 Albir, Spain

#98 of 142 hotels in Albir

Guests' Choice

Review Score

Based on 188 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.3

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 - 25

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dusty mirror in room. Bathroom tired, few cracked tiles and bottom of bathroom door coming apart. Would like a kettle in the room

    Style of hotel, staff friendly

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    We will stay again!!!!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The stuff are really nice and helpful !!!

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    Very enjoyable week end
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was all fine enjoyable

    The breakfast was excellent with a lot of choice. The evening meal was also excellent again with a lot of choice.

    Stayed in March 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is on a steep hill. We were ok with that, but others may not be. There is a free hotel shuttle to the beach, which runs hourly. You have to book this at the reception desk, both ways in advance, thereby restricting your return time. The pillows were very uncomfortable. We asked for replacements and were told a flat no. We asked again, and thabkfully we were provided with much better ones. My husband had food poisoning from part of a cold omelette he ate at breakfast, which was unpleasant for him. He ended up mainly in the bathroom for 24 hours vomiting. We were half board and did not eat outside of the hotel. Therefore, it can only have come from buffet food. Most of which was lukewarm at best.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Definitely I will come back
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is a bit dated, outside furniture needs upgrading.

    Great value for money, quiet location close to town. Great customer service, lovely staff.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The property is a little bit outdated needs some refurbishing.

    Location Ana from the Front Desk did an outstanding job.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    7.0
    Nice, clean hotel though more like a three star than a four star.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    No tea or coffee making facilities in the room. No complimentary water either. Breakfast was only warm rather than hot. No choice of breads, only bread for toasting or rolls. Lack of signage. We got lost a couple of times. Hotel was a bit scruffy in places.

    The bed was large and comfy. Two comfortable chairs on the balcony. Spectacular view.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    9.0
    Well appointed, buffet style dining room and comfortable rooms with balconies.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It is a little way from the town centre but that does not usually bother us as we are happy to eat in the hotel. The showers in the baths are a bit dated and not easy to get in and out of. Walk in showers would be better.

    We always stay at this hotel when we are travelling around the area as it offers a buffet breakfast and dinner option to its guests. It also has a large lounge with a bar. The hotel is spacious and clean, the staff are all very friendly and helpful and the rooms are well appointed. Comfortable beds and balconies.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Good overnighter when visiting relatives nearby.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    No coffee faciilities in room or water. Rather noisy at night (mid August).

    It was fine No coffee faciilities in room or water. Rather noisy at night (mid August).

    Stayed in August 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The situation was further from the town than I thought, needed the free shuttle to go anywhere. Lots needed updating, the outside chairs were very uncomfortable and dirty. The sun lounges around the pool need replacing.

    Good buffet, something for everyone. Quick checking. Reasonably priced drinks.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Man (Miguel) on reception was rude on our arrival.

    Good choice of food.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We felt the bathroom in our 426 a little tired, with cracked floor tile and a damaged bath that was quite slippery. Walk in showers are definitely the way forward. The bath towels were very thin and of poor quality and NOT very big. It would have have been great to have had tea making facilities in the room.

    Ana on reception was really friendly and helpful. Our room had a lovely smell, the breakfast was amazing so much choice. We would definitely stay again

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Enjoyable and staff more than helpful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    sign posting to restaurant hopeless? Breakfast starting late at 8.00am but good it lasted until 11.00

    Breakfast was good with choices varied. Tea and coffee could be easier to obtain. Juice choice was not big and difficult to know what was in container. Yogurt choice was limited as was cold choice cornflakes etc

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The reception. They gave us the room what is not our reservation. We went there in order to have Pool View. But they gave us "sea view room". Sounds like good.... but the sea only in tiny corner. It is more like a neighborhood or street car road view.

    I like to rooftop bar. But This bar is not belongs to this hotel.

    Stayed in June 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were on the ground floor Which was only serviced with one lift which was quite a walk to get too the lifts in the reception area do not go to the ground floor the layout of the hotel is complicated we had to go up one flight of stairs walk through the bar area and down another flight of stairs just to get to the restaurant the bedroom was ok but the bathroom was out dated and needed up grading also the hotel is up a steep hill which is not mentioned on the website

    Good was fabulous very good variety and quality staff very friendly and a good pool

    Stayed in August 2023

  • Reviewed: July 9, 2023

    8.0
    Comfortable hotel, friendly staff and great food
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    No entertainment on the nights we were there, location is a bit out of the way.

    Food selection was excellent, Both breakfast and evening meal. Bar and terrace areas were very comfortable. 360 lounge was a treat.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    7.0
    As expected for an all inclusive
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The view

    Bedroom nice and clean food as expected staff very accommodating

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Great hotel overall with reception staff that go the extra mile!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds are a little on the hard side. WiFi was poor- ended up using mobile network.

    The staff on reception were fantastic. They accomodated my request for a pool view as it was an anniversary. To top it all off, we received a bottle of Cava which was a nice touch.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    needs some refreshments in the rooms anc restaurant. breakfast restaurant quite small and noisy

    nice views

    Stayed in June 2023

  • Reviewed: April 11, 2023

    7.0
    Interesting stay
    • Leisure trip
    • Couple
    • Suite with Whirlpool
    • Stayed 1 night
    • Submitted from a mobile device

    Small room, Very loud from outside noises. Slow service at the bar.

    Very comfortable beds. Extras in the suite. Amazing massage.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would have been nice to have at least water to drink with evening meal as included.

    Great room, great hotel, lovely food

    Stayed in April 2023

  • Reviewed: February 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the spa especially in the sauna and Steam room were too low. In fact in those rooms It was non existent. Both changing rooms were small with not enough lockers. In the men's one It was soaking wet and covered un hair...It needs mopping more often. Breakfast... gluten free bread available but not any pastries/croissants etc Machines coffee horrid....not enough varieties of teas

    Staff were friendly. Fabulous walk to lighthouse. Warm.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality of food at breakfast buffet, the quality of the food was ok for breakfast, not the best, we didn't try lunch or dinner but the breakfast could definitely be improved

    Very nice hotel with great staff and very clean

    Stayed in February 2023

  • Reviewed: January 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Up a steep hill and in the bar insufficient tables and chairs for people to watch the evening entertainment.

    Stayed in January 2023

Showing 1 - 25

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