Food at resort was excellent!

Stayed in April 2024

The main pool was too cold!

Great location, evenly spaced out & lots for children to do!

Stayed in April 2024

Very clean , food was amazing, close to beach , gym and spar very good

Stayed in March 2024

Loved everyday ! Staff were amazing constantly reassuring we were happy, and also ensuring we got our halal food which was amazing !! Hotel was very clean and the room was spotless. Thankyou so much

Stayed in October 2023

Cot bed mattress was too soft for our baby. Air con was a little tempormental, could do with updating

Fabulous pools for the kids & adults. Stunning hotel and great location! Friendly staff

Stayed in October 2023

The amount of kids and no space to get away from them. The music being on until midnight which wasn’t stated. The people were varied in being helpful - some were outstanding and some were disinterested.

Clean and high spec Options of restaurants

Stayed in September 2023

Too much entertainment at night based on children.

The food, the pool area’s are great especially the adult only. The rooms are perfect. Just a lovely hotel to chill and relax.

Stayed in September 2023

Every single thing was perfect

Stayed in September 2023

no beach. no their fault but they should make a plan to have that possibility for their guests with a shuttle and a reserved location

food, swimming pools, room, kid activities

Stayed in July 2023

Buffet food, room layout

Pools, cleanliness, staff

Stayed in August 2023

Impossible to find a seat by the pool because all are reserved with towels before 9am. The room-service menu was not quite good.

The rooms are large and well equipped. The kids club had friendly staff and various activities. The pool area is great.

Stayed in August 2023

Would have been helpful to have a quieter area for adults only for breakfast

Excellent hotel for the grandchildren aged 2 and 4

Stayed in June 2023

nothing

just a very nice place to stay

Stayed in May 2023

Pools were all far too cold, especially too cold for infants. Even the one supposedly-"heated" pool was also very cold and not really heated. Towels not available near the pool - you need to bring them from your room or otherwise go all the way to reception to get some. Labels at buffet breakfast were often inaccurate/missing. Nespresso capsules chargeable in the room. No USB ports in the room.

Room sizes were large with double wash basins, bath and separate shower, staff were incredibly friendly and accommodating, service was great, breakfast was varied and delicious/high quality. Beautiful, clean, modern hotel, walking distance to lots of shops/cafes/restaurants/beach/etc. Lovely hotel overall.

Stayed in May 2023

- nothing particular but I would expect a pool with heating as a possibility

- great for kids - fantastic spacious room, clean and well designed

Stayed in October 2022

nothing

the friendly, helpful staff.

Stayed in September 2022

very courteous staff, great pools, very clean, kids-friendly

Stayed in October 2022

Excellent staff, always very friendly and helpful. Very clean and well maintained. Good entertainment program not just for kids. Buffet plentiful and of good quality

Stayed in October 2022

It was very busy though staff did well to cope

This is a superb child oriented hotel with good rooms and good food and facilities

Stayed in September 2022

Stairs from reception to bar a bit unsafe as stair rail doesn't run the full length of stairs. Maybe use plastic glasses at outdoor entertainment in evenings.

Great location Great range of pools and slides. Very child friendly Perfect suites and rooms

Stayed in August 2022

The hotel has 5 restaurants. We tried 2 of them for dinner but they were not good in taste and authenticity.

There are many pools to choose from. Perfect for a family. The beach is nearby. There are many restaurants, supermarkets and pharmacies in the vicinity. The breakfast is amazing with a wide variety of choices ( for vegetarians too).

Stayed in August 2022

the phone to reception didn’t work, it was white noise and could only faintly hear the other person. literally that’s the only thing I can think of.

amazing food at the buffet and restaurants. the pools were all fantastic. the staff were wonderful and so good with children. the room (we stayed in a junior living room suite) was fantastic too.

Stayed in August 2022

It was extremely busy and felt very cramped. Sunbeds were very close to each other which made you feel like sardines in a tin. We didn’t go all inclusive as we like to eat out. The drinks felt cheap.. for example I don’t mind paying 6 euro for a milkshake however a glass of chocolate milk or strawberry milk isn’t quite the same as a milkshake. Ice cream was from a cheap machine and was like custard and only 3 choice of ice lollies….. ? also being a 5 star I expected pool service which they didn’t have. I had to go to 3 different bars to get three different drinks, ice coffee from one, slushie from another and smoothie from the 3rd??? The football pitch which my 11 year old son was mostly looking forward to, had no shade at all for the whole day. this meant it was too hot for my son to play in the day and so only got to play at 9 at night for 30 mins…. not a great design feature. I would say the entertainment is mainly for children upto to 10 years max. teens would struggle to be entertained at this hotel. We only had lunch 3 times in the hotel at the veranda restaurant which was nice. We did try to book dinner in one of the ‘a la carte’ restaurant a couple of nights but all were full on both occasions so I can’t comment on the food at these.

Great location. My children loved the bouncing pillow in the pool.

Stayed in July 2022

it was all amazing

everything was absolutely amazing from the second we arrived , the staff are all so friendly , the hotel was stunning , so many beautiful swimming pools to choose from and the childrens entertainment was so good something different every day and night good in the main restaurant , Italians , and the grill was some of the best salmon , lobster and pasta we’ve eaten , cocktail bars lovely wine it’s just perfect and we’ve booked to come back next year

Stayed in July 2022